My service has been pretty rock solid from Vigrin (fibre 500Mbs down) for a few years. Very brief outages (minutes) on a handful of occasions What boils my piss is the song and dance at the end of every contract. I hate the fact that they are ripping off loyal customers. I am pretty much bound to them now as the combination of o2 / Virgin is too great. If you have both you get - Double broadband and double data. I get 60gb a month for my son for 5.99 per month - O2 Travel Inclusive Zone (includes free roaming in US, Aus and a lot of south americ)
I can't get the same combination of deals from any other provider.
Virgin is the only option I have for superfast broadband. Had them about 15 months so not long before my deal expires. I have the option of the inevitable price hike or go back to a slow speed.
Virgin is the only option I have for superfast broadband. Had them about 15 months so not long before my deal expires. I have the option of the inevitable price hike or go back to a slow speed.
They always send me an offer of a reduced price for another 18 month contract. I don't know if that's only because I went to leave once at the end of my contract.
Used to be with Virgin, always intermittent problems with broadband, and it is not great value for speed moved to Community Fibre a year ago. Faster speeds cheaper package for internet only and it has just worked.
I sort of know what I can expect from their customer service, speeds they can provide and what their products cost. But I would be interested if anyone has had their garden and or their block paving disturbed.
I sort of know what I can expect from their customer service, speeds they can provide and what their products cost. But I would be interested if anyone has had their garden and or their block paving disturbed.
By the book they have to guarantee their reinstatement for, I think, 12 months on private land. I personally woukd be worried with good reason, they pay peanuts and the gangs who do this work for them behave like the monkeys being paid the peanuts cutting every single corner they can. Truly awful workmanship. This might change and you could get a decent gang but I woukdbt put anything valuable on that happening
The cable to my house is from a telegraph pole. Had no problems since it was installed with reliable speeds and no drops that I can recall in about 15 months. Not had reason to contact customer services but with the contract with initial 18 months at reduced payment I’m expecting there to be problems ahead.
Comments
What boils my piss is the song and dance at the end of every contract. I hate the fact that they are ripping off loyal customers.
I am pretty much bound to them now as the combination of o2 / Virgin is too great. If you have both you get
- Double broadband and double data. I get 60gb a month for my son for 5.99 per month
- O2 Travel Inclusive Zone (includes free roaming in US, Aus and a lot of south americ)
I can't get the same combination of deals from any other provider.