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Buy tickets at the ground? Club backtracks on £2.50 admin charge, retains £3 <2hrs pre-KO charge

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Comments

  • So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.
  • shirty5 said:

    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.

    Wow.

    That's not an actual joke
  • seth plum said:

    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.

    It's on the T&Cs that you can download.
  • WSS said:

    shirty5 said:

    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.

    Wow.

    That's not an actual joke
    Staggering. They really want that casual trade don't they?
  • Have they released the matchday prices yet?

  • WSS said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    That option is buying them online and printing them off yourself.
    But you can't buy coach tickets online. So if you need to get a coach you are forced to phone them, or go down there, and therefore forced to pay the booking fee.
  • @CAFCTarget20k

    @CAFCTickets

    polite requests for information
  • Another "unique" experience being offered up by KM & Co
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  • WSS said:

    seth plum said:

    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.

    It's on the T&Cs that you can download.
    Maybe they made a mistake, and they mean £2.50 in person rising to £3 in person two hours before kick off.
  • The whole phasing-out-the-ticket-office thing's idiotic. For most people who live near the club, the ticket office is their first point of contact - asking them to go home and book online just puts a barrier up, which for a "community club of the year" is pretty daft. It's not like, say, closing a Tube ticket office, because people need public transport and will go along with alternative arrangements. Nobody needs to go to a football match, and faced with a barrier to leap over, they might find something else to do with their afternoon and disposable income.

    And it simply doesn't work for away matches, and probably breaks consumer law in that regard.

    It also kills sales at the club shop - how many of us have bought tickets at The Valley and then walked out having bought something at the shop?

    But the fans are boycotting the club shop are they not?
  • seth plum said:

    WSS said:

    seth plum said:

    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.

    It's on the T&Cs that you can download.
    Maybe they made a mistake, Buying our club when they don't have a scooby doo.
  • shirty5 said:

    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.

    So what happens when they have so few windows open that you can't actually buy 2 hours before...and you're stuck in the queue...where is the cut off point!?
  • Am I correct in thinking that buying an away ticket at the window incurs a £2.50 transaction fee?
    If so, I assume one transaction buying 2 tickets is £2.50 not a fiver ?
  • Am I correct in thinking that buying an away ticket at the window incurs a £2.50 transaction fee?
    If so, I assume one transaction buying 2 tickets is £2.50 not a fiver ?

    yes
  • Do any other football clubs run with a modicum of competence do this?

    Or is this just another facet to the matchday experience?
  • @MartinCAFC

    Out of interest mate (and in terms of openness and accountability)

    1. Were these Target20k proposals you put to the club, or Club proposals?

    2. If the later, what was the provided response to the Club?

    3. When were the group made aware of this was going to be applied?

    Thanks mate
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  • It is weird (meaning Unique) that anyone would think this doesn't add to the match day experience in a positive way!
  • Why oh why people want to hand over these incompetent bastards. It's one thing after another.
  • WSS said:

    @InspectorSands is having a chat on Twitter with the ticket office.

    They are basically saying that if you go down to the ticket office to buy Bury tickets you'll pay the £2.50 but if you buy the tickets online then walk down to collect them then you won't pay that fee.

    Shambles.

    Unbelievable. Makes no sense at all.
  • cafc999 said:

    I wonder if they asked the Target 2k action group for advice on this.....

    sorted that for you. ;)
  • edited July 2016
    This might encourage more to actually *save* money as apparently it's very easy to buy a £5 kids print-at-home ticket online for any seat, any stand for any game. Just scan it and job's a good'un.

    Not that I'd ever advocate swindling Roland out of money in such a way, of course.
  • Can't wait to see how this works for the handful of away games that will go on restricted sale - Millwall, Gillingham, Wimbledon.
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