We were not asked if we would move we were told we were being moved. We protested having two less able supporters with us but we're told we have to move from a club that promotes various disability and supporting community schemes. However it all comes down to one thing Greed and Money. This has now set a president for future clubs playing at charlton in that we will be moved to accommodate the opposing fans. My opinion of my own club from the board is that they can take my money but when it suits my support of the club means jack s*hit.
Where does it say here you haven't been offered a different 4 seats together by way of replacement ?
Bloody hell I spotted 2 people under 70 in that queue.
There's gonna be a right old fashioned dust up in the West Stand. There will be thermos flasks and Werthers Originals flying all over the shop when the the Upper West Passive cotton on that their turf is under threat!
If that's your blinkered view well I have two adults with disabilities who accompany me and they moved two of the seats and not the others. However some supporters have the selfish view that if it don't affect me what's your gripe. Well my safety and that of my family are being put at risk so that charlton can kindly accommodate some opposing fans in my previously purchased seats but hey ho they are making money so that's ok. Equally where is your respect for the older supporters who through their loyalty and financial support of their year on year purchase of a season ticket have kept the club alive so you could support them. I guess it's easy to ridicule and not understand why fans are upset at being moved as it don't change your arrangements for the game.
We were not asked if we would move we were told we were being moved. We protested having two less able supporters with us but we're told we have to move from a club that promotes various disability and supporting community schemes. However it all comes down to one thing Greed and Money. This has now set a president for future clubs playing at charlton in that we will be moved to accommodate the opposing fans. My opinion of my own club from the board is that they can take my money but when it suits my support of the club means jack s*hit.
Where does it say here you haven't been offered a different 4 seats together by way of replacement ?
They phoned and us and told us we were being moved we stated that we were 4 but we were told us we were being moved.
I won't be claiming them, in fact I won't be going to the match and also having thoughts about giving up supporting them.
Ha ha ha. Priceless.
I'm not supporting Charlton anymore, because I have to sit in a different seat for one game, so that another (friendly) club's supporters, can attend possibly the biggest game in their club's history.
How do you know they're going to be "friendly"?
They could be the biggest bunch of violent herberts that have ever been to a Bournemouth game!
Wait until they turn up before you make statements like that.
I'm sure there are a lot of friendly Millway fans, but would you feel the same if it was a bunch of them?
If you read the thread & open the Bournemouth Echo link, I think you may realise that I am right.
Unless you are anticipating a pensioner riot.
No of course we shouldn't let Millwall or Palace in The West Stand and probably hardly many other clubs fans.
But we're talking Bournemouth.
Couldn't care less who it is why should I have to move.
It did cause logistical problems with entrance and exit and with facilities.
It costs a lot more I police and stewarding.
And for a league game you are still passing off ST holders.
Not sure it was Orient. I'm standing by Brentford and Leicester. Anyone else remember?
I did say they were cup games. And yes, that obviously makes it easier. But why on earth would you want a third of our ground empty when we could sell the seats to Bournemouth? Is it really that difficult to ask a few hundred season ticket holders to move for one game?
Our CEO wants as any Bournemouth fans to attend to enjoy their day.
As the game means nothing to us then let them have all the ground.
We can then charge them £100 each as we won't have to stick to the rule about charging the same as the home fans as none of them will be there.
That's a cool £2,700,000 in lovely, lovely money which would go towards a decent player.
As everyone on here says Its only one game and the club makes some money so nobody is going to mind surely?
What would have been your solution to avoid Bournemouth fans entering home areas?
Offer them a beam-back like we do our own fans to OUR biggest game of the season which was at Millwall. :-) We're a soft touch us Charlton lot and our owners know that, let's be totally honest.
I don't mind in all honesty them having some more tickets to enjoy their big day, but the club have to work it perfectly. You have to look after YOUR customers/fans foremost, as you upset them which this ownership already has to an extent and you're losing a steady income from them, not just a one off payment such as this case.
Hope all is good for those moved, and hope there's no trouble caused by the extra AFCB lot around the usual ST holders, that wouldn't be fair.
top tip .Charlton fans buy a few tickets for the match and sell them at vastly inflated prices to the hourdes of ticketless bournmouth fans up to london to to celebrate promotion.With luck you will make enough money to buy a charlton season ticket next year.
There are many good reasons for them doing this. However, I do wonder what would have happened if the fans that occupy those seats had refused to move. If they were all 'talked 'round' then ok, but if anyone was moved when they said they didn't want to then I think I'd be disappointed.
For me the point of a season ticket is that you are guaranteed your seat. If one agrees to move for the price of a burger then great, but I don't think I could be 'bribed' to relocate for a match that I'd reserved the seat for thirteen months earlier.
We said no more than once but they said they were moving us and that's that.
It's pleasant, I think, that so many people want to be so charitable to Bournemouth fans.
I'm looking at it in a slightly different way: as a consumer rather than a fan. Mainly because I believe that's the way the club sees me
If a Ford dealer had sold me a Kuga but then actually delivered me a, say, Ka, with free floor mats to make up for the difference, I would not be too happy about it, especially if they went on to tell me that, although the Kuga had been on order for nearly a year, at the last minute, a very nice gentleman from the South Coast had offered them more money for it and they sold it to him instead. I would then explain in words of more than one syllable why it was unacceptable and in breach of (quite a few different bits of) consumer legislation.
In this instance I have a contract with a company called Charlton Athletic Football Club Ltd. I fulfilled my part of the contract by paying in advance for a seat at 23 games close to the half way line in the Upper Tier of a stand in order to get just about the best possible view.
If CAFC Ltd are now reneging on that contract, they will have to pay me recompense in terms of some actual money, not a fecking food voucher. I will I hope (I've more research to do) be citing either the Sales Of Goods Act or the Supply of Goods And Services Act together with the Consumer Protection From Unfair Trading Regulations whenever they can be arsed to call me. We'll see what happens but the CPFUTR seem quite promising in that they appear to indicate that I'll be able to claim additional costs and I'll be able to point out that what they've done may very well be criminal in nature.
Pass on this to me as I would like to challenge this too.
Having looked at the T&C's I assume the club will use section 14, i.e. 'If the specified seat is unavailable for use due to a club decision or an intervention by the licensing authority or governing body, the club will use all reasonable efforts to relocate the season-ticket holder, provided they have complied with current ground regulation'.
I assume that would cover any ground development or safety issue but not when my seat is unavailable because the club have decided to give it to somebody else.
A club decision surely could mean giving more seats to away fans. Not sure why people want to be awkward about this. If we were Bournemouth, we would hope we could be accommodated, and the situation when we need some goodwill from them may be sooner rather than later.
Fine give them the empty ones then I now have two disabled adults sitting in two different areas and if you think it's no big deal try explaining to two people with learning difficulties why their surroundings they are familiar have been changed and their seats given to someone else.
We were not asked if we would move we were told we were being moved. We protested having two less able supporters with us but we're told we have to move from a club that promotes various disability and supporting community schemes. However it all comes down to one thing Greed and Money. This has now set a president for future clubs playing at charlton in that we will be moved to accommodate the opposing fans. My opinion of my own club from the board is that they can take my money but when it suits my support of the club means jack s*hit.
So are you saying, that you have discussed this with Charlton, explained that 2 of your group of 4 are disabled and they have split you up and refuse to seat you together ?
Yes that's it in a nutshell
There may be occasions when the commercial centre staff will need to refer you to the disability liaison officer, who will contact you directly to ensure your request can be satisfied.
Why don't you e mail :- disability@cafc.co.uk, or if ringing up, ask to speak to them.
Obviously, you can't keep your existing seats, because a decision has been made, but they must be able to sit the 4 of you together.
cafcnutter, will you be doing as I suggested ? - see above
Are the 4 STs on one booking or multiple bookings that have subsequently arranged to sit together ?
How far apart are the 4 seats?
I ask as I have to buy 3 tickets (together in NU) tomorrow so I could make that 4 and potentially swap. How sold out is the area you have been relocated to.
Are the 4 STs on one booking or multiple bookings that have subsequently arranged to sit together ?
How far apart are the 4 seats?
I ask as I have to buy 3 tickets (together in NU) tomorrow so I could make that 4 and potentially swap. How sold out is the area you have been relocated to.
Thank you very much for the offer but I may not attend now. I very much appreciate your kind jesture.
We were not asked if we would move we were told we were being moved. We protested having two less able supporters with us but we're told we have to move from a club that promotes various disability and supporting community schemes. However it all comes down to one thing Greed and Money. This has now set a president for future clubs playing at charlton in that we will be moved to accommodate the opposing fans. My opinion of my own club from the board is that they can take my money but when it suits my support of the club means jack s*hit.
So are you saying, that you have discussed this with Charlton, explained that 2 of your group of 4 are disabled and they have split you up and refuse to seat you together ?
Yes that's it in a nutshell
There may be occasions when the commercial centre staff will need to refer you to the disability liaison officer, who will contact you directly to ensure your request can be satisfied.
Why don't you e mail :- disability@cafc.co.uk, or if ringing up, ask to speak to them.
Obviously, you can't keep your existing seats, because a decision has been made, but they must be able to sit the 4 of you together.
cafcnutter, will you be doing as I suggested ? - see above
I will try thank you for your suggestion.i will let you know the outcome.
I do not understand why Charlton "supporters" want to join in with Bournemouth's promotion celebrations. When we were promoted at Carlisle, I don't remember their fans joining in with our celebration.
Interesting. I remember lots of their fans clapping our team off the pitch after the match and I remember a good crowd of their fans staying on after the match for our team to come back out so they could congratulate them on promotion. This happened even though their announcer kept saying the team would not come back out but we had stayed on assuming they would. Got a lot of time for Carlisle (and Hartlepool who did the same at the Valley).
Our pitch invasion after the goal was a bit crap but thought the one when the team came back out was alright. Both were done in good spirits though.
Hope we stuff Bournemouth, regardless of whether they get promoted or not.
It's pleasant, I think, that so many people want to be so charitable to Bournemouth fans.
I'm looking at it in a slightly different way: as a consumer rather than a fan. Mainly because I believe that's the way the club sees me
If a Ford dealer had sold me a Kuga but then actually delivered me a, say, Ka, with free floor mats to make up for the difference, I would not be too happy about it, especially if they went on to tell me that, although the Kuga had been on order for nearly a year, at the last minute, a very nice gentleman from the South Coast had offered them more money for it and they sold it to him instead. I would then explain in words of more than one syllable why it was unacceptable and in breach of (quite a few different bits of) consumer legislation.
In this instance I have a contract with a company called Charlton Athletic Football Club Ltd. I fulfilled my part of the contract by paying in advance for a seat at 23 games close to the half way line in the Upper Tier of a stand in order to get just about the best possible view.
If CAFC Ltd are now reneging on that contract, they will have to pay me recompense in terms of some actual money, not a fecking food voucher. I will I hope (I've more research to do) be citing either the Sales Of Goods Act or the Supply of Goods And Services Act together with the Consumer Protection From Unfair Trading Regulations whenever they can be arsed to call me. We'll see what happens but the CPFUTR seem quite promising in that they appear to indicate that I'll be able to claim additional costs and I'll be able to point out that what they've done may very well be criminal in nature.
Pass on this to me as I would like to challenge this too.
It's pleasant, I think, that so many people want to be so charitable to Bournemouth fans.
I'm looking at it in a slightly different way: as a consumer rather than a fan. Mainly because I believe that's the way the club sees me
If a Ford dealer had sold me a Kuga but then actually delivered me a, say, Ka, with free floor mats to make up for the difference, I would not be too happy about it, especially if they went on to tell me that, although the Kuga had been on order for nearly a year, at the last minute, a very nice gentleman from the South Coast had offered them more money for it and they sold it to him instead. I would then explain in words of more than one syllable why it was unacceptable and in breach of (quite a few different bits of) consumer legislation.
In this instance I have a contract with a company called Charlton Athletic Football Club Ltd. I fulfilled my part of the contract by paying in advance for a seat at 23 games close to the half way line in the Upper Tier of a stand in order to get just about the best possible view.
If CAFC Ltd are now reneging on that contract, they will have to pay me recompense in terms of some actual money, not a fecking food voucher. I will I hope (I've more research to do) be citing either the Sales Of Goods Act or the Supply of Goods And Services Act together with the Consumer Protection From Unfair Trading Regulations whenever they can be arsed to call me. We'll see what happens but the CPFUTR seem quite promising in that they appear to indicate that I'll be able to claim additional costs and I'll be able to point out that what they've done may very well be criminal in nature.
Pass on this to me as I would like to challenge this too.
I don't see why "bait and switch" shouldn't apply. But then IANAL!
I sent an email to the ticket office last week about the recent campaign advising people to renew your season tickets before mid-April to guarantee your seat.
I asked what they meant by guarantee, did this mean the specified seat was mine for all 23 league games.
I've already renewed so also asked about getting refunded if I no longer wanted a season ticket.
Here's the reply I got this morning:-
Your season ticket permits entry to the stadium for 23 home league fixtures, but doesn’t guarantee you the same seat. There may be the rare occasion that we ask a supporter to relocate their season seat. There are terms and conditions regarding refunds, these can be found in your current season ticket booklet, it is highly likely that most rules will be applied for the 2015/16. We will send out a reminder of the Terms & conditions with the new season card.
I've now gone back to ask what specific T&C covers this.
It's pleasant, I think, that so many people want to be so charitable to Bournemouth fans.
I'm looking at it in a slightly different way: as a consumer rather than a fan. Mainly because I believe that's the way the club sees me
If a Ford dealer had sold me a Kuga but then actually delivered me a, say, Ka, with free floor mats to make up for the difference, I would not be too happy about it, especially if they went on to tell me that, although the Kuga had been on order for nearly a year, at the last minute, a very nice gentleman from the South Coast had offered them more money for it and they sold it to him instead. I would then explain in words of more than one syllable why it was unacceptable and in breach of (quite a few different bits of) consumer legislation.
In this instance I have a contract with a company called Charlton Athletic Football Club Ltd. I fulfilled my part of the contract by paying in advance for a seat at 23 games close to the half way line in the Upper Tier of a stand in order to get just about the best possible view.
If CAFC Ltd are now reneging on that contract, they will have to pay me recompense in terms of some actual money, not a fecking food voucher. I will I hope (I've more research to do) be citing either the Sales Of Goods Act or the Supply of Goods And Services Act together with the Consumer Protection From Unfair Trading Regulations whenever they can be arsed to call me. We'll see what happens but the CPFUTR seem quite promising in that they appear to indicate that I'll be able to claim additional costs and I'll be able to point out that what they've done may very well be criminal in nature.
Pass on this to me as I would like to challenge this too.
I don't see why "bait and switch" shouldn't apply. But then IANAL!
I've now gone back to ask what specific T&C covers this.
Why?
The Club aren't going to change their mind and tell Bournemouth that they can't now have these extra tickets.
You're not happy. We get it. The Club now gets it. Most of the people it has effected aren't happy, but they've accepted the alternative and inderstand why it's being done.
For the sake of your blood pressure, build a bridge and get over it.
14. If the specified seat is unavailable for use due to a club decision or an intervention by the licensing authority or governing body, the club will use all reasonable efforts to relocate the season-ticket holder, provided they have complied with current ground regulations. Read more at http://www.cafc.co.uk/tickets/STTANDC.aspx#IccPfrI5KRRB3Ivv.99
Comments
When I disagree on a viewpoint I still try to understand what is being said.
I don't mind in all honesty them having some more tickets to enjoy their big day, but the club have to work it perfectly. You have to look after YOUR customers/fans foremost, as you upset them which this ownership already has to an extent and you're losing a steady income from them, not just a one off payment such as this case.
Hope all is good for those moved, and hope there's no trouble caused by the extra AFCB lot around the usual ST holders, that wouldn't be fair.
How far apart are the 4 seats?
I ask as I have to buy 3 tickets (together in NU) tomorrow so I could make that 4 and potentially swap. How sold out is the area you have been relocated to.
Our pitch invasion after the goal was a bit crap but thought the one when the team came back out was alright. Both were done in good spirits though.
Hope we stuff Bournemouth, regardless of whether they get promoted or not.
I don't see why "bait and switch" shouldn't apply. But then IANAL!
I asked what they meant by guarantee, did this mean the specified seat was mine for all 23 league games.
I've already renewed so also asked about getting refunded if I no longer wanted a season ticket.
Here's the reply I got this morning:-
Your season ticket permits entry to the stadium for 23 home league fixtures, but doesn’t guarantee you the same seat. There may be the rare occasion that we ask a supporter to relocate their season seat. There are terms and conditions regarding refunds, these can be found in your current season ticket booklet, it is highly likely that most rules will be applied for the 2015/16. We will send out a reminder of the Terms & conditions with the new season card.
I've now gone back to ask what specific T&C covers this.
The Club aren't going to change their mind and tell Bournemouth that they can't now have these extra tickets.
You're not happy. We get it. The Club now gets it. Most of the people it has effected aren't happy, but they've accepted the alternative and inderstand why it's being done.
For the sake of your blood pressure, build a bridge and get over it.
Read more at http://www.cafc.co.uk/tickets/STTANDC.aspx#IccPfrI5KRRB3Ivv.99