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Season Ticket Details 2013/14 Released

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  • As you say too many assumptions. You can't just make up figures & then get all angry & unloved.
    We're losing £7m a season, so to increase our prices from rock bottom levels, seems fair enough to me.
  • razil said:

    I use a Barclays Premiership Card, still get zero interest on ST purchases

    I've had one of those since our premiership days and used it 4 times for CAFC s/t purchase - Barclaycard have norsed it up every time and denied the 0% interest offer. Last season they came up with a new and spectacular excuse and I quote "CAFC Ltd did not classify itself as a sports club and used the wrong trade classification for this transaction."
    Each of the 4 times I've had to get the banking ombudsman to force Barclaycard to comply with the terms of their own offer. Barclaycard never admitted doing anything wrong and only complied "as a concession in this case" despite repeating the offense for a 4th time and not once in 4 exact replica situations have they admitted doing anything wrong or apologised for their conduct.

    I'll have to make my mind up whether to risk them trying to rip me off this year as well.

    In short - Barclaycard Premiership card = major headache and much letter writing for interest free season tickets.
    Ditto - have used mine (plus three others) every year since they started the zero percent offer.

    Every year they cock it up and add interest, but last season they used the same excuse about CAFC not telling them for the first time.

    Every year I have a series of 'phone calls with Dave/Mary/Bill/Jane (delete as applicable) in Rangoon about the 0% finance. Every year I demand to have this noted as an offical complaint. Every year I end up with some money refunded for my time, inconvenience and 'phone calls (£50 refund this season :-)).

    They promise me this will never happen again as thye now have a note on my account - but they've said this before. Pain in the arse each year but with over £1k of STs going on it, the ability to pay over the year with no interest is brilliant.

    Shame CAFC wouldn't let us by the 5 year VIP tickets this way.

  • Ditto, saves interest tho
  • And gets you a further £50 discount!!! ;-)
  • just wonder how much the poor home form has on home attendences. been to most away games and been fortunate to see a few wins and decent efforts in defeat. dont think id be too impressed to have witnessed just the poor home showing.
  • These prices seem to be in line with what we were paying in the Championship 5 years ago. We are currently paying league one prices. All seems fair enough to me
  • edited February 2013
    Addickted said:

    razil said:

    I use a Barclays Premiership Card, still get zero interest on ST purchases

    Shame CAFC wouldn't let us by the 5 year VIP tickets this way.


    I think the issue was the Consumer Credit Act which makes the card issuer jointly and severally liable for any debts. So, it wasn't the club, instead credit card issuers would not take the risk that Charlton would not go bust within a 5 year period and they would have taken on board the liability to repay the unused portion of the 5-year ticket. (Over one season and for less money they do take the risk.)
    It was the reason I did not get a 5-year ticket.
  • Oops, that didn't work was supposed to be me commenting on the reasons why cards could not be used for the 5-year tickets!
  • For me its not really the prices themselves (which are cheap for the championship) its the lack of extras for season ticket holders.

    If you have a kid, CAFC discount the crap out of a season ticket for them, but what if you want to just bring your other half along? Theres no discount if you want to buy 2 adult season tickets...

    If thats not possible, then why not chop a few quid off match ticket prices if your buying as a ST holder, and grabbing an extra for a mate to come along?? Its all very well providing discounts for the hospitality facilities, but I have a season ticket because I want to watch football, and Id rather have the chance to bring a friend along for cheaper.

    Most clubs offer a discount in the club shop to ST holders, zip from CAFC! I understand they dont want to tread on the toes of the Valley Gold members (who presumably are mostly ST holder anyways) but your showing great loyalty to a football club if your willing to hand over 300 rips to see 23 home games with no guarantee youll win any of them, or even get a decent game of football. Your effectively a member of the club for a season, and I think having a few extras thrown in would reflect that.
  • is it correct that the Zebra Finance payments can only be made over either 4 or 10 months this time around?
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  • CAFCTrev said:

    For me its not really the prices themselves (which are cheap for the championship) its the lack of extras for season ticket holders.

    If you have a kid, CAFC discount the crap out of a season ticket for them, but what if you want to just bring your other half along? Theres no discount if you want to buy 2 adult season tickets...

    If thats not possible, then why not chop a few quid off match ticket prices if your buying as a ST holder, and grabbing an extra for a mate to come along?? Its all very well providing discounts for the hospitality facilities, but I have a season ticket because I want to watch football, and Id rather have the chance to bring a friend along for cheaper.

    Most clubs offer a discount in the club shop to ST holders, zip from CAFC! I understand they dont want to tread on the toes of the Valley Gold members (who presumably are mostly ST holder anyways) but your showing great loyalty to a football club if your willing to hand over 300 rips to see 23 home games with no guarantee youll win any of them, or even get a decent game of football. Your effectively a member of the club for a season, and I think having a few extras thrown in would reflect that.

    I presume the club can not offer shop discounts, because it isnt run by them... this is also probably the reason you have to buy dvds from the commercial center.

    Regards to the discounts on extra tickets, the season price is cheap enough for you to be in profit if you attend at least 50% of the games... I think thats a good enough deal already if you really do take guests so frequently.
  • I appreciate the owners are having to find 7 million pounds a yera to run the club and would wish to reduce this, but I do believe they are over egging the pudding with 17% to 33% hikes in price, this year and I would guess th same or near enough next year even if we only have to pay post April 2013 season ticket prices in 2014. I like many have sufffered badly due the recession and Charlton season ticket prices continue to escalete at these rates will have to concidere my options at least next year if not this one. I beleive they will seee a drop in season ticket holders next year which may offset any increase they expect in income from this price hike.
  • It is all relative to individual situations. Personally i can justify what it is for behind the goal, I probably would not be able to do the cost for one of the sides. Working out how great value it is at x per game is only well and good if you can make every game. The number of no shows every home game signifies this is rarely the case.

    Comparing to other clubs is pretty irrelevant imo, its the change to what you are used to and whether the increase is likely to see an improved 'product'. I think the rises are just about the maximum step up the club can feasibly get away with without too much of a hit in renewals, but the results and performances of the run-in are going to have a big impact.
  • msomerton said:

    I appreciate the owners are having to find 7 million pounds a yera to run the club and would wish to reduce this, but I do believe they are over egging the pudding with 17% to 33% hikes in price, this year and I would guess th same or near enough next year even if we only have to pay post April 2013 season ticket prices in 2014. I like many have sufffered badly due the recession and Charlton season ticket prices continue to escalete at these rates will have to concidere my options at least next year if not this one. I beleive they will seee a drop in season ticket holders next year which may offset any increase they expect in income from this price hike.

    Common sense says that they will not rise by the same price next season unless we get promoted, cheapest to most expensive in 2 seasons would be idiotic. The way I see it, is we can stay bargain priced or try to compete on the pitch... cut debts and have a bit more in the pot for players. Id rather pay a bit more than risk the club going bust.
  • Yes But! the post April price this year must be at least 10% more than the early season ticket payment, or there is little reason to get in early for a season ticket.
    So next seasons standard price will be higher than the buy early price for 2013, unless they freez prices at the 2013/2014 season prices.
  • Come on get your season tickets now so we can afford a couple of loan players to get this season going again!
  • I stand to be corrected - perhaps Airman could confirm or put me right? But in the overall run of things the collective benefit of these ST rises surely must be minimal. I've no idea what the demographic of our ST buying cadre is but lets hypothetically suppose an average ST price hike of £30 (probably accurate as an average from kids through to the top price Charlie's like me) over, say, 10k ST holders. That's only £300k per season. Not to be sniffed at in one sense, but pissing in the wind compared to our operating losses. If the rises do cause people to revert to pay as you go, that benefit will only be eroded. We could make that out of a decent cup run if we took it seriously. A few things about the announcement annoying me as the days go by - "affordable and value for money". I'm happy to be told that £19 per game is vfm but I'd quite like the club not to assume what is and isn't affordable for me or anyone else thank you very much. I didn't think I'd feel quite so strongly about this but there y'go!
  • edited February 2013

    I stand to be corrected - perhaps Airman could confirm or put me right? But in the overall run of things the collective benefit of these ST rises surely must be minimal. I've no idea what the demographic of our ST buying cadre is but lets hypothetically suppose an average ST price hike of £30 (probably accurate as an average from kids through to the top price Charlie's like me) over, say, 10k ST holders. That's only £300k per season. Not to be sniffed at in one sense, but pissing in the wind compared to our operating losses. If the rises do cause people to revert to pay as you go, that benefit will only be eroded. We could make that out of a decent cup run if we took it seriously. A few things about the announcement annoying me as the days go by - "affordable and value for money". I'm happy to be told that £19 per game is vfm but I'd quite like the club not to assume what is and isn't affordable for me or anyone else thank you very much. I didn't think I'd feel quite so strongly about this but there y'go!

    I reckon the additional revenue is just over £500k in theory, but in practice it will be less because there will be some reduction in sales. Even so you have to factor in that unless the people who don't renew give up altogether they don't generate zero revenue.

    The weakness in the club's position is the number of people buying season tickets but not actually attending a significant number of games. They will make a different calculation from the one the club makes about value. And if they compensate for the ST price rise with matchday ticket increases they may find match by match sales fall even further below the current poor levels.

    It is my view that overall these prices will increase revenue - the reduction in sales needed to offset that is more than 20 per cent - and therefore that they can be justified, but there may also be unanticipated consequences.
  • I stand to be corrected - perhaps Airman could confirm or put me right? But in the overall run of things the collective benefit of these ST rises surely must be minimal. I've no idea what the demographic of our ST buying cadre is but lets hypothetically suppose an average ST price hike of £30 (probably accurate as an average from kids through to the top price Charlie's like me) over, say, 10k ST holders. That's only £300k per season. Not to be sniffed at in one sense, but pissing in the wind compared to our operating losses. If the rises do cause people to revert to pay as you go, that benefit will only be eroded. We could make that out of a decent cup run if we took it seriously. A few things about the announcement annoying me as the days go by - "affordable and value for money". I'm happy to be told that £19 per game is vfm but I'd quite like the club not to assume what is and isn't affordable for me or anyone else thank you very much. I didn't think I'd feel quite so strongly about this but there y'go!

    I reckon the additional revenue is just over £500k in theory, but in practice it will be less because there will be some reduction in sales. Even so you have to factor in that unless the people who don't renew give up altogether they don't generate zero revenue.

    The weakness in the club's position is the number of people buying season tickets but not actually attending a significant number of games. They will make a different calculation from the one the club makes about value. And if they compensate for the ST price rise with matchday ticket increases they may find match by match sales fall even further below the current poor levels.

    It is my view that overall these prices will increase revenue - the reduction in sales needed to offset that is more than 20 per cent - and therefore that they can be justified, but there may also be unanticipated consequences.
    Cheers AB. Agree completely with your logic. If my mate and I don't renew (we were 60/40 against when we discussed earlier today although we will change our mind at least ten times between now and April 8th!) we will in all likelihood roll up to about ten games if its not an unusual season (eg if we are in the mix at either end of the table). By selling me a season ticket the club has my bunce whether the season tails off or not. If its a mid table borefest and the match day tickets are inflated as they surely must be then it'll take a lot of footy for a fiver to get us to the last few games. I wonder if that's been factored in? As a ST holder I've only missed two games this season, one whilst unavoidably abroad and another while recovering from surgery. I'm not intending to miss any more, especially as it looks as though we will be on tenterhooks until the end. Purely from your own experience of these things, if the unthinkable happened (I don't think it will btw) what would you think the league 1 ST price levels would be for next year- same as the early bird rates?

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  • Perhaps you can request an appointment with Slater, so he can go through all the possible options with you ? :-)
  • I stand to be corrected - perhaps Airman could confirm or put me right? But in the overall run of things the collective benefit of these ST rises surely must be minimal. I've no idea what the demographic of our ST buying cadre is but lets hypothetically suppose an average ST price hike of £30 (probably accurate as an average from kids through to the top price Charlie's like me) over, say, 10k ST holders. That's only £300k per season. Not to be sniffed at in one sense, but pissing in the wind compared to our operating losses. If the rises do cause people to revert to pay as you go, that benefit will only be eroded. We could make that out of a decent cup run if we took it seriously. A few things about the announcement annoying me as the days go by - "affordable and value for money". I'm happy to be told that £19 per game is vfm but I'd quite like the club not to assume what is and isn't affordable for me or anyone else thank you very much. I didn't think I'd feel quite so strongly about this but there y'go!

    I reckon the additional revenue is just over £500k in theory, but in practice it will be less because there will be some reduction in sales. Even so you have to factor in that unless the people who don't renew give up altogether they don't generate zero revenue.

    The weakness in the club's position is the number of people buying season tickets but not actually attending a significant number of games. They will make a different calculation from the one the club makes about value. And if they compensate for the ST price rise with matchday ticket increases they may find match by match sales fall even further below the current poor levels.

    It is my view that overall these prices will increase revenue - the reduction in sales needed to offset that is more than 20 per cent - and therefore that they can be justified, but there may also be unanticipated consequences.
    Cheers AB. Agree completely with your logic. If my mate and I don't renew (we were 60/40 against when we discussed earlier today although we will change our mind at least ten times between now and April 8th!) we will in all likelihood roll up to about ten games if its not an unusual season (eg if we are in the mix at either end of the table). By selling me a season ticket the club has my bunce whether the season tails off or not. If its a mid table borefest and the match day tickets are inflated as they surely must be then it'll take a lot of footy for a fiver to get us to the last few games. I wonder if that's been factored in? As a ST holder I've only missed two games this season, one whilst unavoidably abroad and another while recovering from surgery. I'm not intending to miss any more, especially as it looks as though we will be on tenterhooks until the end. Purely from your own experience of these things, if the unthinkable happened (I don't think it will btw) what would you think the league 1 ST price levels would be for next year- same as the early bird rates?

    I don't expect us to be relegated, but it would be silly to put the prices up if we were. The club seems to have committed itself to "substantial" increases after the deadline. Otherwise, logically, there can't be "substantial" savings before it.

    Presumably this must also mean either that it regards the current rises as "substantial" or that the post-deadline increases will be more than the pre-deadline ones!

  • So if I re-new my season ticket (going up 17%), will I see a 17% improvement on yesterday's performance? Shouldn't be hard.

    Seriously, in the light of yesterday, it will be very interesting to see how many people just say this isn't VFM anymore and don't re-new.
  • No way I'm committing 440 big ones without some feeling that I don't currently have that something will change. No doubt will have several changes of mind between now and 8 April. But it certainly does not feel like vfm at the moment.
  • I was sat there yesterday looking at how bad the pitch was, and of course how bad the performance was too, and really thinking about why I'm going to be getting a season ticket for me and my boys next year. Thing is - I will renew whatever and I suspect the board are banking on at least 80% of us (going by Airman's figures) doing the same. What can we do though to convince those that are sitting on the fence?

    I got thinking last night that maybe the club should issue some sort of statement of intent, or additional incentives for buying, that might negate the diabolical home performances. Of course they can't promise that we'll win more or anything like that, but how does the following sound -

    * A commitment to return investment levels in the playing surface to the same as previous years. While I don't think the pitch has been causing us to lose, it does affect the game as a spectacle, and as a paying customer I want more respect from the club and a promise that they'll return pitch investment levels to what it was when the surface was good all year. This can probably even be spun as though it's additional investment even if just returning to the same as previous years.

    * Introduce a referral scheme - if someone applies for a season ticket that didn't hold one this season, and you are named as the "referrer" then you get some kind of reward. Free entry to Crossbars for one match per referral? A club shop voucher for £25? Etc. Surely someone brand new brought into the club would make any kind of referral scheme pay for itself.

    * State that if we get promoted next year any season ticket holders who bought before the deadline will get their prices held at 2013/14 post deadline levels in the Premier League.

    * Introduce season ticket holder only queues at the bar at half time (this may actually result in shorter queues for non-season ticket holders I suppose so may not be a great idea but you get my drift).

    * Free subscription to CAFC Player for those that buy their season ticket before the deadline.

    * Too late for this year, but multiple deadlines. Have a one week early bird super saver that is 5% cheaper than the regular pre-deadline price. Then have a series of deadlines in the run up to the full price increase, tied in with some of the suggestions above. This would also mean every few weeks there'd be a deadline and an excuse for additional promotion on social networks, the press etc. ("don't forget this Thursday is the last day to renew your ST and get a 15% discount on next season's away shirt").

    I'm not sure of the viability of any of the ideas above, but I'm as loyal as anyone and when I find myself sat there in the freezing cold, looking at patches of sand on the pitch while the team don't turn up yet again, it's hard not to feel like the club are taking you for granted. That worries me for other less core support, and I think anything that can make us feel like the club value us can only be a good thing. The majority of ideas above are designed to not cost the club anything as they're all attached to extra revenue coming in to (apart from the pitch, but they need to make that statement of intent in my opinion because it's an absolute joke right now).

    The board can't change results on the pitch but they can make us feel like valued customers again surely...
  • time CP realised that we don't sell season tickets on the back of a great win at Leicester nor playing one up front at home.
  • edited February 2013

    I was sat there yesterday looking at how bad the pitch was, and of course how bad the performance was too, and really thinking about why I'm going to be getting a season ticket for me and my boys next year. Thing is - I will renew whatever and I suspect the board are banking on at least 80% of us (going by Airman's figures) doing the same. What can we do though to convince those that are sitting on the fence?

    I got thinking last night that maybe the club should issue some sort of statement of intent, or additional incentives for buying, that might negate the diabolical home performances. Of course they can't promise that we'll win more or anything like that, but how does the following sound -

    * A commitment to return investment levels in the playing surface to the same as previous years. While I don't think the pitch has been causing us to lose, it does affect the game as a spectacle, and as a paying customer I want more respect from the club and a promise that they'll return pitch investment levels to what it was when the surface was good all year. This can probably even be spun as though it's additional investment even if just returning to the same as previous years.

    * Introduce a referral scheme - if someone applies for a season ticket that didn't hold one this season, and you are named as the "referrer" then you get some kind of reward. Free entry to Crossbars for one match per referral? A club shop voucher for £25? Etc. Surely someone brand new brought into the club would make any kind of referral scheme pay for itself.

    * State that if we get promoted next year any season ticket holders who bought before the deadline will get their prices held at 2013/14 post deadline levels in the Premier League.

    * Introduce season ticket holder only queues at the bar at half time (this may actually result in shorter queues for non-season ticket holders I suppose so may not be a great idea but you get my drift).

    * Free subscription to CAFC Player for those that buy their season ticket before the deadline.

    * Too late for this year, but multiple deadlines. Have a one week early bird super saver that is 5% cheaper than the regular pre-deadline price. Then have a series of deadlines in the run up to the full price increase, tied in with some of the suggestions above. This would also mean every few weeks there'd be a deadline and an excuse for additional promotion on social networks, the press etc. ("don't forget this Thursday is the last day to renew your ST and get a 15% discount on next season's away shirt").

    I'm not sure of the viability of any of the ideas above, but I'm as loyal as anyone and when I find myself sat there in the freezing cold, looking at patches of sand on the pitch while the team don't turn up yet again, it's hard not to feel like the club are taking you for granted. That worries me for other less core support, and I think anything that can make us feel like the club value us can only be a good thing. The majority of ideas above are designed to not cost the club anything as they're all attached to extra revenue coming in to (apart from the pitch, but they need to make that statement of intent in my opinion because it's an absolute joke right now).

    The board can't change results on the pitch but they can make us feel like valued customers again surely...


    I'll raise all of the above at the next Target 40K meeting.. Oh, maybe not.

    I like the first three ideas and all could be done IMHO.

    I think the queue idea would be a nightmare to administer. "Can I see your SE Ticket sir?" "Left it upstairs with my mate", Sorry but you can't join this queue, Sir", You're having a laugh mate, p*** off". etc etc

    The multiple deadlines could work but it can get very confusing for buyers and sellers and makes it hard to put out a clear message on "how much?"


  • No way I'm committing 440 big ones without some feeling that I don't currently have that something will change. No doubt will have several changes of mind between now and 8 April. But it certainly does not feel like vfm at the moment.

    How many times are you going to tell us that you're not buying a S/T next season ?
    I am, I support CAFC for better or worse. Please don't tell us anymore, we get it ! Get it ?
  • No way I'm committing 440 big ones without some feeling that I don't currently have that something will change. No doubt will have several changes of mind between now and 8 April. But it certainly does not feel like vfm at the moment.

    How many times are you going to tell us that you're not buying a S/T next season ?
    I am, I support CAFC for better or worse. Please don't tell us anymore, we get it ! Get it ?

    If my posts bore you that much then I suggest you just don't read them. Sorry you have nothing better to get irritated about.
  • Just applied for a new 0% credit card to buy next years tickets and saw this in the small print

    "If you use your card to make a purchase with a price of more than £100 but not more than £30,000 and any of the following happens:
    1. the goods fail to arrive
    2. the goods are not of a satisfactory quality
    3. you made the purchase based on incorrect information
    4. the supplier fails to deliver their side of the bargain with you
    the law protects you and gives you rights to claim against us as well as the supplier. An example of where we would help is: you buy a new TV and it costs more than £100 (but less than £30,000) and pay for it with your card, the TV supplier goes insolvent and fails to deliver your TV. This doesn't apply to money transfers or anything bought with a money transfer or cash advance."

    That's me covered if we do go down...
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