Question re purchasing a live package for the remaining 8 games?

tells me i have £62, where the f**k do i get the voucher from or how do i get it? ended up paying £10 for hull game but don't want to be mugged off again - how do you get the voucher code?

SoundAsa£ said:

Sorry for giving your post a LOL Vf......you just couldn’t make it up!

That's all right, SoundAsa£!  But really, I was on the verge of chucking the computer out of the window.

How DARE they tell me my password is invalid!  I used it on their poxy site last week!

Why on earth is it so confusing and complicated?  I haven't even tried to claim my season ticket rebate yet - That will be another barrel of laughs...

Viewfinder said:

SoundAsa£ said:

Sorry for giving your post a LOL Vf......you just couldn’t make it up!

That's all right, SoundAsa£!  But really, I was on the verge of chucking the computer out of the window.

How DARE they tell me my password is invalid!  I used it on their poxy site last week!

Why on earth is it so confusing and complicated?  I haven't even tried to claim my season ticket rebate yet - That will be another barrel of laughs...

I have a feeling you logged into the OS and not VP 

Here's a fun fact... They use separate logins. 

Frick knows why?

Dazzler21 said:

DOUCHER said:

tells me i have £62, where the f**k do i get the voucher from or how do i get it? ended up paying £10 for hull game but don't want to be mugged off again - how do you get the voucher code?

Can you you use it from the United States of VPN to save £5?

Eh? 

Dansk_Red said:

If you are paying by credit card or PayPal, then go to the VP site not the CAFC Ticket Site, only go to this site if you want to use your CAFC cash as payment.  

How do u use your cash as payment ? Is it by entering voucher code ? If so  how do I get voucher code please ?? Charlton could have my money and I’d pay again but the thought I might be lining the Manchester mafias pockets by this crap is getting on my tits 

DOUCHER said:

tells me i have £62, where the f**k do i get the voucher from or how do i get it? ended up paying £10 for hull game but don't want to be mugged off again - how do you get the voucher code?

Once a season-ticket holder purchases the package they want, they will be sent the relevant codes the following working day them to watch the games they have selected on Valley Pass.

Please note, to get a code in time for Saturday's game against Queens Park Rangers using the CAFC Cash option, supporters must purchase by 9am on Friday, June 26th.

https://forum.charltonlife.com/discussion/89283/info-on-accessing-saturdays-live-stream-of-the-game-against-queens-park-rangers-on-valley-pass#latest

SoundAsa£ said:

One of the scary things is that punters are worried that they haven’t actually got the necessary correct.
There’s nothing to tell you until it’s too late on the day to rectify things......which is what happened to me on Saturday.
I have paid and got the clubs email to say so. However, as yet I’ve revived nothing by the way of a code number to use on Valley Pass.....secondly do I have to have a Valley Pass App to view or does it simply link me from the Valley Pass page on the website?
In fact, does Vally Pass have an App?

It does have one for iPhones.

SoundAsa£ said:

One of the scary things is that punters are worried that they haven’t actually got the necessary correct.
There’s nothing to tell you until it’s too late on the day to rectify things......which is what happened to me on Saturday.
I have paid and got the clubs email to say so. However, as yet I’ve revived nothing by the way of a code number to use on Valley Pass.....secondly do I have to have a Valley Pass App to view or does it simply link me from the Valley Pass page on the website?
In fact, does Vally Pass have an App?

Yeah, I agree.  Added to the Kafkaesque labyrinth of confusion is the anxiety of not being certain the bloody thing is going to work - until it's too late!

clive said:

DOUCHER said:

tells me i have £62, where the f**k do i get the voucher from or how do i get it? ended up paying £10 for hull game but don't want to be mugged off again - how do you get the voucher code?

Once a season-ticket holder purchases the package they want, they will be sent the relevant codes the following working day them to watch the games they have selected on Valley Pass.

Please note, to get a code in time for Saturday's game against Queens Park Rangers using the CAFC Cash option, supporters must purchase by 9am on Friday, June 26th.

https://forum.charltonlife.com/discussion/89283/info-on-accessing-saturdays-live-stream-of-the-game-against-queens-park-rangers-on-valley-pass#latest

Just came on here to check this as I've just paid the £64 for the 8 game package & had no confirmation as to what happens next. God job I have CL as if I were my parents who aren't on here I wouldn't have a clue.

Although it seemed rather easy to purchase the 8 game package I do have a couple of gripes/ observations. 

Firstly........The package wasn't easily signposted & I only found it by going through all the toolbar options......and then it was right at the bottom. Surely as this is about the only thing people are looking for when logging on it should have been a prominent icon or stand out thingy (no idea what things are called on websites but usually when you log on it's rather obvious the things they want you to buy)

Secondly.......the £1.50 fee. What a faff paying separately for that. Half expecting it to be declined by my card issuer as who pays just £1.50 as a fee on it's own. 

Anyway.......now just hoping that the activation code comes through ok tomorrow. 

clive said:

DOUCHER said:

clive said:

DOUCHER said:

tells me i have £62, where the f**k do i get the voucher from or how do i get it? ended up paying £10 for hull game but don't want to be mugged off again - how do you get the voucher code?

Once a season-ticket holder purchases the package they want, they will be sent the relevant codes the following working day them to watch the games they have selected on Valley Pass.

Please note, to get a code in time for Saturday's game against Queens Park Rangers using the CAFC Cash option, supporters must purchase by 9am on Friday, June 26th.

https://forum.charltonlife.com/discussion/89283/info-on-accessing-saturdays-live-stream-of-the-game-against-queens-park-rangers-on-valley-pass#latest

Thanks but still doesn’t answer the question - how do I transfer my season ticket credits instead of paying ? 

. https://www.cafc.co.uk/news/view/5ee892a0ac1df/valley-pass-frequently-asked-questions

Useless 

I bought the QPR game, but all I've received is a email saying I've paid for it.  Does a link or access code follow on later? 

I you purchased through the ticket site (paying the £1.50 fee) you should get the code within 24hours, if you purchased through the VP site you do not need a code. 

Charlton_Charlie said:

Very, very late to this....and sorry if been asked/answered elsewhere...  but my son has an u18 st..  He (well, me) has worked out the login etc to find his CAFC Cash amount, to find that he's got £19 CAFC Cash and yet to watch the remaining home games is going to cost £27...so he (again, me) has to pay out an extra £8 to watch games his tkt was meant to cover??  That can't be right is it?

It is rubbish.  My season ticket works out at £9 a game.  I think the streaming games are £10 each because that's the minimum they're allowed to charge under EFL rules.

guinnessaddick said:

Missed It said:

Charlton_Charlie said:

Very, very late to this....and sorry if been asked/answered elsewhere...  but my son has an u18 st..  He (well, me) has worked out the login etc to find his CAFC Cash amount, to find that he's got £19 CAFC Cash and yet to watch the remaining home games is going to cost £27...so he (again, me) has to pay out an extra £8 to watch games his tkt was meant to cover??  That can't be right is it?

It is rubbish.  My season ticket works out at £9 a game.  I think the streaming games are £10 each because that's the minimum they're allowed to charge under EFL rules.

Are all clubs charging?

I don't know.  I'm fairly sure, given all the possible ways to handle this, Charlton will have the chosen the worst!