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SKY Sports.

135

Comments

  • MartinCAFC
    MartinCAFC Posts: 3,218
    When I rang two days ago I was told I had to cancel sport and then when I was ready, as in live sport returned, I would have to re-subscribe to the sports channels and get the best deal available at that time. 
    Have just phoned and they have re-instated my sports and immediately paused it and knocked another £2 of the bill. 
    Thanks Charltonlife.
    Happy days.  :)
    I was told you could continue with the deal you had.

    In any event I don't see sport resuming any time soon. You'll be able to get the best deal possible when Black Friday comes round.
  • Cafc43v3r said:
    dwb said:
    Can you do the same on Virgin Media?
    This is what I want to know. 
    Anyone?
    I have tweeted them asking, no answer yet. 

    I don't want to cancel it because I will loose my recordings such as the play offs and cricket World Cup final. 
    Don't understand why you think you will lose your recordings on your Skybox if you cancel Sky Sports. Surely you just lose access to the Sky Sports Channels, not recordings you have on your box?
  • fmaddick
    fmaddick Posts: 182
    Don't know if you lose (as in they are deleted), but you definitely wouldn't be able to continue watching unless you resubscribed
  • ross1
    ross1 Posts: 50,974
    edited March 2020
    Simonsen said:
    SKY Sports cancelled on line. Took about 20 mins for the Pause page to come up. Clicked pause and it was confirmed immediately. 
    Did the same. Quite a smooth process although there was no confirmatory email, which would have been nice. 
    Same here, but only took 5 minutes
  • stonemuse
    stonemuse Posts: 33,993
    dwb said:
    Can you do the same on Virgin Media?
    No, not at this stage. 
  • Cheers for the reminder guys, phoned up sky saved myself £35 a month.
  • iainambler
    iainambler Posts: 963
    I have the whole kit and caboodle with Sky - sports, movies, Sky q with ultra HD as well as broadband and phone. Discovered new customers get it for a little over half of what I’m paying - albeit with some promo prices. One phone call cut the cost by a little over a third - fairly near the prices after promos ended. 👍
  • ross1
    ross1 Posts: 50,974
    Always haggle with Sky when contract is up
  • Covered End
    Covered End Posts: 51,981
    I gave my 1 months notice to Virgin to cancel my Sky & BT Sports.
    It can be reinstated within 3 hours.
  • Given that there is practically no live sport, surely all customers will want to pause their sky sports subscription?

    To avoid everyone spending hours on the phone or getting frustrated at the website not working why don't they just suspend sky sports payments for everyone until sports resume?

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  • Talal
    Talal Posts: 11,484
    Given that there is practically no live sport, surely all customers will want to pause their sky sports subscription?

    To avoid everyone spending hours on the phone or getting frustrated at the website not working why don't they just suspend sky sports payments for everyone until sports resume?
    Quite. Just want that extra bit of cash from those unaware of it. 
  • 2121
    2121 Posts: 1,184
    Completely frgot about this. Will cancel. No doubt there will be serious offers when sport is back. 
  • se9addick
    se9addick Posts: 32,030
    Called the 0800 number and paused, really good service (compared to BA who are being an absolute nightmare...).

    The automated message said all 11 channels & my recordings would remain “available”. Does that mean I can watch them even though I’m not paying?
  • SoundAsa£
    SoundAsa£ Posts: 22,471
    Talal said:
    Simonsen said:
    Talal said:
    Funny it took me less than 10 minutes to pause. Was automated though so hopefully goes through. 
    How did you do it Talal? 
    Phoned 03337591018 then gives you the option to pause. It said there'd be a long wait but wasn't, maybe I got lucky. 
    Just did that, easy peasey......thanks for the tip Talal
  • SoundAsa£
    SoundAsa£ Posts: 22,471
    Cafc43v3r said:
    dwb said:
    Can you do the same on Virgin Media?
    This is what I want to know. 
    Anyone?
    I have tweeted them asking, no answer yet. 

    I don't want to cancel it because I will loose my recordings such as the play offs and cricket World Cup final. 
    Don't understand why you think you will lose your recordings on your Skybox if you cancel Sky Sports. Surely you just lose access to the Sky Sports Channels, not recordings you have on your box?
    I believe you do keep your recording.
  • Talal
    Talal Posts: 11,484
    You won't lose anything if you pause, they are simply stopping the payment but you still get the channels and presumably recordings (I don't have any to check but wouldn't make sense for them to be deleted).
  • MartinCAFC
    MartinCAFC Posts: 3,218
    I paused my subscription and now don't have access to the channels or recordings although recordings stay in your planner you just can't watch them.
  • charltonkeston
    charltonkeston Posts: 7,358
    Did mine this morning, logged in a pressed the pause button. All done.
    But with so little content why doesn’t Sky just scrub the payment to their sports channel? We’ve already paid for the archive stuff they have been showing for the past couple of weeks.
     I do know the reason, they’re business to make money not look after the finances of their customers.
  • Cafc43v3r
    Cafc43v3r Posts: 21,600
    Cafc43v3r said:
    dwb said:
    Can you do the same on Virgin Media?
    This is what I want to know. 
    Anyone?
    I have tweeted them asking, no answer yet. 

    I don't want to cancel it because I will loose my recordings such as the play offs and cricket World Cup final. 
    Don't understand why you think you will lose your recordings on your Skybox if you cancel Sky Sports. Surely you just lose access to the Sky Sports Channels, not recordings you have on your box?
    Mine is virgin media, the recordings are encrypted and you can't view them with out the relevant subscription.  I assume the idea is you don't get movies, for example, for one month, record everything, then cancel it? 
  • Talal
    Talal Posts: 11,484
    I paused my subscription and now don't have access to the channels or recordings although recordings stay in your planner you just can't watch them.
    You should still have them and be able to watch recordings.


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  • se9addick
    se9addick Posts: 32,030
    Did mine this morning, logged in a pressed the pause button. All done.
    But with so little content why doesn’t Sky just scrub the payment to their sports channel? We’ve already paid for the archive stuff they have been showing for the past couple of weeks.
     I do know the reason, they’re business to make money not look after the finances of their customers.
    To be fair I think it’s pretty good of them to do this (and to make it so easy). As I said above it’s a complete contrast to the way BA are behaving.

    Credit where it’s due. 
  • SuedeAdidas
    SuedeAdidas Posts: 7,732
    edited March 2020
    I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 
  • The_Organiser
    The_Organiser Posts: 3,999
    Anyone know if this is possible if you have a NOW TV sky sports annual season ticket?
  • MartinCAFC
    MartinCAFC Posts: 3,218
    Cheers @Talal I did this a few days ago before the online option was made available so no doubt an error on the sky operative's behalf early on.
  • charltonkeston
    charltonkeston Posts: 7,358
    se9addick said:
    Did mine this morning, logged in a pressed the pause button. All done.
    But with so little content why doesn’t Sky just scrub the payment to their sports channel? We’ve already paid for the archive stuff they have been showing for the past couple of weeks.
     I do know the reason, they’re business to make money not look after the finances of their customers.
    To be fair I think it’s pretty good of them to do this (and to make it so easy). As I said above it’s a complete contrast to the way BA are behaving.

    Credit where it’s due. 
    Yes they are better than a lot but they have been pressured into this. Only a few days ago they were not willing to take this path. I don’t think it’s good of them , it’s the right thing to do. They are willing to take your money but not provide the goods paid for, (which is obviously not their doing). Sky is not cheap and their sports channels are rapidly becoming a sports version of UK Gold. If people were forced to cancel their contracts, Sky knows the churn rate would be a lot higher than it is on a normal day. 
  • I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 
    I did that about an hour ago...still going round and round
  • RedChaser
    RedChaser Posts: 19,885
    edited March 2020
    I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 
    I did that about an hour ago...still going round and round
    Overload probably same as before. Close the page and try again later. You will get a confirmation response almost immediately when the site is responding.
  • I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 
    I did that about an hour ago...still going round and round
    I have tried three times over the last two days, mine is still going around after two hours this morning, they are a shameful company, I might just cancel
  • RedChaser
    RedChaser Posts: 19,885
    I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 
    I did that about an hour ago...still going round and round
    I have tried three times over the last two days, mine is still going around after two hours this morning, they are a shameful company, I might just cancel
    Don't give up Harry it's pot luck or timing it seems, keep trying I got through at 8 o'clock Thursday evening.
  • SoundAsa£
    SoundAsa£ Posts: 22,471
    edited March 2020
    I paused using  the automated phone system two hours ago (which was very easy), but I am still able to get all sports channels.
    Does anyone know how long they take to implement the request?