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Fans Bar

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  • fenaddick said:
    shine166 said:
    Il say it again, was one of the first to be served on Saturday around 12.30 and the food was incredibly dry already and very small portions for the £12 charge. The really should just let Chicken George take over the catering for the non vip outlets. 
    I guess the issue is that Gather & Gather have contracts for the bars and the shop too (I believe) so we can't just take out one element of the contract. Also, not to turn into Seth here but as a vegetarian I wouldn't even check to see if Chicken George had a vegetarian option due to the name and a lack of faith about different oil/grills etc. That said, I don't buy food at The Valley anyway because it always looks disgusting!
    Are you sure it is wise to mention on Charlton Life that you’re a vegetarian?
    I do agree that what is described as ‘food’ served at all levels at the Valley from stalls and vans to the poshest bit of the rich people’s lounges looks disgusting, and in my limited experience is either not there, or not properly cooked, or way overpriced.
    OK bring on the piss taking/hatred.
  • fenaddick said:
    shine166 said:
    Il say it again, was one of the first to be served on Saturday around 12.30 and the food was incredibly dry already and very small portions for the £12 charge. The really should just let Chicken George take over the catering for the non vip outlets. 
    I guess the issue is that Gather & Gather have contracts for the bars and the shop too (I believe) so we can't just take out one element of the contract. Also, not to turn into Seth here but as a vegetarian I wouldn't even check to see if Chicken George had a vegetarian option due to the name and a lack of faith about different oil/grills etc. That said, I don't buy food at The Valley anyway because it always looks disgusting!
    The shop is now run by the club but it was never run by Gather & Gather. Castore ran it previously.

    I rarely, if every buy food at the Valley but agree that if I was a vegetarian I would be wary of promises about different grills and oils.
  • Plaaayer said:
    Sent my daughter and her friend to get something to eat in the fans bar Saturday and they came back and said they couldn’t get anything because the WiFi was down so couldn’t accept cards, sent her back with cash, came back 2 minutes later to say they don’t accept cash. 

    Really helpful! 
    Think it must have been Charity Day in there ! 

    Mr F had the same experience soon after opening - was served his chips & his DIY cuppa , albeit with no cups in sight - and then told "pay later" ! 

    In addition, our Coventry friend who was one of the first up at the bar, asked for 2 bottles of beer & 2 glasses as usual. Both pint glasses were clearly dirty which he told the young server. Then was offered 2 more with the words " This is the best I can do at the moment" ! 

    What a way to run a business ! 
  • Perhaps there is a way of generally doing less, but what does get done gets done brilliantly.
  • Plaaayer said:
    Sent my daughter and her friend to get something to eat in the fans bar Saturday and they came back and said they couldn’t get anything because the WiFi was down so couldn’t accept cards, sent her back with cash, came back 2 minutes later to say they don’t accept cash. 

    Really helpful! 
    Think it must have been Charity Day in there ! 

    Mr F had the same experience soon after opening - was served his chips & his DIY cuppa , albeit with no cups in sight - and then told "pay later" ! 

    In addition, our Coventry friend who was one of the first up at the bar, asked for 2 bottles of beer & 2 glasses as usual. Both pint glasses were clearly dirty which he told the young server. Then was offered 2 more with the words " This is the best I can do at the moment" ! 

    What a way to run a business ! 
    Hardly the young servers fault though, they literally are doing everything they can.

    I was also asked to 'pay later' which I obviously did.
  • shine166 said:
    Plaaayer said:
    Sent my daughter and her friend to get something to eat in the fans bar Saturday and they came back and said they couldn’t get anything because the WiFi was down so couldn’t accept cards, sent her back with cash, came back 2 minutes later to say they don’t accept cash. 

    Really helpful! 
    Think it must have been Charity Day in there ! 

    Mr F had the same experience soon after opening - was served his chips & his DIY cuppa , albeit with no cups in sight - and then told "pay later" ! 

    In addition, our Coventry friend who was one of the first up at the bar, asked for 2 bottles of beer & 2 glasses as usual. Both pint glasses were clearly dirty which he told the young server. Then was offered 2 more with the words " This is the best I can do at the moment" ! 

    What a way to run a business ! 
    Hardly the young servers fault though, they literally are doing everything they can.

    I was also asked to 'pay later' which I obviously did.
    I think you miss the point I was making, shine.

    I don't blame the young servers but those who "train" them/show them the ropes who presumably work directly for G & G. 

    Where was the Supervisor or Manager when the doors opened at 12.05 last Saturday ? 
  • shine166 said:
    Plaaayer said:
    Sent my daughter and her friend to get something to eat in the fans bar Saturday and they came back and said they couldn’t get anything because the WiFi was down so couldn’t accept cards, sent her back with cash, came back 2 minutes later to say they don’t accept cash. 

    Really helpful! 
    Think it must have been Charity Day in there ! 

    Mr F had the same experience soon after opening - was served his chips & his DIY cuppa , albeit with no cups in sight - and then told "pay later" ! 

    In addition, our Coventry friend who was one of the first up at the bar, asked for 2 bottles of beer & 2 glasses as usual. Both pint glasses were clearly dirty which he told the young server. Then was offered 2 more with the words " This is the best I can do at the moment" ! 

    What a way to run a business ! 
    Hardly the young servers fault though, they literally are doing everything they can.

    I was also asked to 'pay later' which I obviously did.
    I think you miss the point I was making, shine.

    I don't blame the young servers but those who "train" them/show them the ropes who presumably work directly for G & G. 

    Where was the Supervisor or Manager when the doors opened at 12.05 last Saturday ? 
    Exactly, a team of staff reflect the training and support they get from their managers/supervisors, they should set the culture, standards and attitude required.
    G&G seem to be an absolutely unprofessional shambles.
  • edited September 25
    shine166 said:
    Plaaayer said:
    Sent my daughter and her friend to get something to eat in the fans bar Saturday and they came back and said they couldn’t get anything because the WiFi was down so couldn’t accept cards, sent her back with cash, came back 2 minutes later to say they don’t accept cash. 

    Really helpful! 
    Think it must have been Charity Day in there ! 

    Mr F had the same experience soon after opening - was served his chips & his DIY cuppa , albeit with no cups in sight - and then told "pay later" ! 

    In addition, our Coventry friend who was one of the first up at the bar, asked for 2 bottles of beer & 2 glasses as usual. Both pint glasses were clearly dirty which he told the young server. Then was offered 2 more with the words " This is the best I can do at the moment" ! 

    What a way to run a business ! 
    Hardly the young servers fault though, they literally are doing everything they can.

    I was also asked to 'pay later' which I obviously did.
    I think you miss the point I was making, shine.

    I don't blame the young servers but those who "train" them/show them the ropes who presumably work directly for G & G. 

    Where was the Supervisor or Manager when the doors opened at 12.05 last Saturday ? 
    Yeah thats fair enough, she was running between the bar and the food tills that didn't work 
  • DA9 said:
    shine166 said:
    Plaaayer said:
    Sent my daughter and her friend to get something to eat in the fans bar Saturday and they came back and said they couldn’t get anything because the WiFi was down so couldn’t accept cards, sent her back with cash, came back 2 minutes later to say they don’t accept cash. 

    Really helpful! 
    Think it must have been Charity Day in there ! 

    Mr F had the same experience soon after opening - was served his chips & his DIY cuppa , albeit with no cups in sight - and then told "pay later" ! 

    In addition, our Coventry friend who was one of the first up at the bar, asked for 2 bottles of beer & 2 glasses as usual. Both pint glasses were clearly dirty which he told the young server. Then was offered 2 more with the words " This is the best I can do at the moment" ! 

    What a way to run a business ! 
    Hardly the young servers fault though, they literally are doing everything they can.

    I was also asked to 'pay later' which I obviously did.
    I think you miss the point I was making, shine.

    I don't blame the young servers but those who "train" them/show them the ropes who presumably work directly for G & G. 

    Where was the Supervisor or Manager when the doors opened at 12.05 last Saturday ? 
    Exactly, a team of staff reflect the training and support they get from their managers/supervisors, they should set the culture, standards and attitude required.
    G&G seem to be an absolutely unprofessional shambles.
    As I posted a few weeks ago, Gather and Gather's head of hospitality at the Valley left recently because they were unhappy with the team (the other Gather & Gather staff, not CAFC) they had to work with.
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  • edited September 25




    Operations ManagerGather & Gather
    Apply

    At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Operations Manager at Charlton FC.This is a fantastic opportunity to work along side the GM and Senior HOD team to undertake the management and coordination of day to day operations at The Valley. This is a varied role that encompasses both retail operations and hospitality/event operations. You will ideally have experience within both areas, be highly organised with great attention to detail.You will help shape our people and service culture making any experience at The Valley truly memorable.We have lots of exciting plans for the future, you will have the opportunity to play a key part in helping deliver strategic plans and assist in any project management.Applicants with backgrounds in multi-faceted operations either within stadia, hotels or venues preffered.Location: Charlton FCRate of pay: £50'000 per annumWorking pattern: 40 hours per week, 5 over 7Key responsibilitiesCoordination & Delivery of Match Day Retail with the Retail and Bars managerHospitality & Event operations both match day and non match dayFood Safety & H&S ComplianceLabour Productivity
    https://www.caterer.com/job/operations-manager/gather-gather-job103184267
  • just curious as to what the ‘amazing benefits’ are? 🙂

    What's in it for you?

    Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.

    • Personal Development and Training opportunities
    • Life assurance scheme
    • Pension scheme
    • Holiday allowance
    • Private medical eligibility
    • Eye care
    • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
    • Family friendly support
    • Regular social events and communication with our leaders
    • A holiday purchase scheme
    • Volunteering days
    • Professional subscriptions
    • Recognition schemes and people awards
    • Long service awards
    • Access to some great high street discount vouchers
    • Cycle to work scheme
    https://www.caterer.com/job/operations-manager/gather-gather-job103184267
  • From next Saturday we shall be offering Passionfruit Martini cider & Raspberry Mojito cider ! This will be alongside our usual cocktail range

    £5.75 a pint 
  • From next Saturday we shall be offering Passionfruit Martini cider & Raspberry Mojito cider ! This will be alongside our usual cocktail range

    £5.75 a pint 
    Think you’ll run out of cocktails, if we put on a show like today!
  • From next Saturday we shall be offering Passionfruit Martini cider & Raspberry Mojito cider ! This will be alongside our usual cocktail range

    £5.75 a pint 
    I wish you luck Larry and hope your business is successful but who on gods earth drinks pints of Passionfruit Martini Cider and Raspberry Mojito Cider at a football match?
  • Had a couple of the cocktails last home game, might buy the 10 drink offer. Could definitely do with some ice though as the drinks were quite warm.
  • shine166 said:
    Had a couple of the cocktails last home game, might buy the 10 drink offer. Could definitely do with some ice though as the drinks were quite warm.
    Thanks for the comment! I wasn’t around for the last game, was left in the hands of staff! You should have had ice in your drinks. Sorry!! 

    Hope to see you Saturday! 
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  • From next Saturday we shall be offering Passionfruit Martini cider & Raspberry Mojito cider ! This will be alongside our usual cocktail range

    £5.75 a pint 
    I wish you luck Larry and hope your business is successful but who on gods earth drinks pints of Passionfruit Martini Cider and Raspberry Mojito Cider at a football match?
    Hi Mike - it’s no different to any other flavoured cider that’s on the market. 

    You’d also be quite surprised how many people enjoy our product at football - I invite you to try 😃
  • From next Saturday we shall be offering Passionfruit Martini cider & Raspberry Mojito cider ! This will be alongside our usual cocktail range

    £5.75 a pint 
    I wish you luck Larry and hope your business is successful but who on gods earth drinks pints of Passionfruit Martini Cider and Raspberry Mojito Cider at a football match?
    Have you not been in one of those micropubs where they've got the box ciders? All the rage these days - raspberry ripple cider, butterscotch... Not my cup of tea but know a few people who go mad for them. 
  • Fruit ciders have been huge for years now, nice to have a option that's not dark fruits strongbow.
  • shine166 said:
    Fruit ciders have been huge for years now, nice to have a option that's not dark fruits strongbow.
    All ciders are made from fruit, have been for centuries but I am old fashioned and just stick to cider made from apples 


  • edited September 30
    The River Ale House has a selection of funky ciders
  • edited September 30
    I hope they never actually improve the service in Crossbars (does anyone actually call it the “Fans Bar”?). I think the utter chaos is part of the charm. 
  • RedPanda said:
    se9addick said:
    I hope they never actually improve the service in Crossbars (does anyone actually call is the “Fans Bar”?). I think the utter chaos is part of the charm. 
    Yes, there's an element of crossbars roulette. Will I be given the right drink? Will I be over charged, or might I get this round for free? Will my wine come in a pint glass? 
    Yep all of those things, 9 times out of 10 your Crossbars experience is way more exciting and unpredictable than the football. 
  • edited October 1
    se9addick said:
    I hope they never actually improve the service in Crossbars (does anyone actually call it the “Fans Bar”?). I think the utter chaos is part of the charm. 
    Maybe the shadow supporters forum or whatever it’s called could get the name changed back? Bloody silly idea changing it in the first place.
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