Our Sky broadband is going up with Sky at the end of the month and have not dealt with it. I got cut off the last time I was arguing over the price.
If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.
Our Sky broadband is going up with Sky at the end of the month and have not dealt with it. I got cut off the last time I was arguing over the price.
If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.
You shouldn't need to call Sky anymore to cancel. One touch switch is now in play so decide who you want to move to, sign up and they should ask who you are currently with and they'll cancel the Sky. Bit like changing energy providers!
Our Sky broadband is going up with Sky at the end of the month and have not dealt with it. I got cut off the last time I was arguing over the price.
If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.
Normally if you give your new provider a couple weeks notice they can be ready on the same day. Most providers require notice of 30 days to trigger cancellation too.
What type of phone data package do you have? Using that as a temporary stop gap could work very nicely. I even found where I used to live my phone data was more than twice the speed of my home broadband!!!!
Reduced my bill from £140/m to. £65/m; happy days.
Going back to Sky, as I been quoted £64, and my Virgin price was discounted for 18 months. One issue is Sky now want to sign you just for 2 years. I had no issue with Sky in the first place, but despite intense haggling and being with them for 25 years plus, the discounts were removed. Virgin although had a UK call centre when you take out the contract, their customer service is based abroad to my knowledge, and cannot or will not resolve issues.
Still have the old sky dish, with LMB lamp, although I have requested a new dish, but do they still use that set up?. The salesperson is phoning me back (we shall see) and promised me a new set up and installation, and even said they would pay up my contract?. I have kept my 2 sky mobiles, and we will have to see if the price is what it is?...... Personally, these companies will promise a lot then wriggle out of it, once you sign the contract.
Not had any issues with Virgin really. just not prepared to pay £140, just have to ensure the deal is for 2 years, and not for 1 year, then the price escalates. By the way we had the £65 deal and the price went up after 3 months to £70 with Virgin in April up
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If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.
What type of phone data package do you have? Using that as a temporary stop gap could work very nicely. I even found where I used to live my phone data was more than twice the speed of my home broadband!!!!
Thanks CP. I wanted to speak with sky first to check they won’t lower the 30 quid increase. So will try that first.
Still have the old sky dish, with LMB lamp, although I have requested a new dish, but do they still use that set up?. The salesperson is phoning me back (we shall see) and promised me a new set up and installation, and even said they would pay up my contract?. I have kept my 2 sky mobiles, and we will have to see if the price is what it is?...... Personally, these companies will promise a lot then wriggle out of it, once you sign the contract.
Not had any issues with Virgin really. just not prepared to pay £140, just have to ensure the deal is for 2 years, and not for 1 year, then the price escalates. By the way we had the £65 deal and the price went up after 3 months to £70 with Virgin in April
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