@robroy Contact the ticket office, when you get the various answerphone options, go for the 'connect to an operator'. Explain your situation and they should arrange for you collect replacements at Sheffield Utd. I've had this issue before and Paige has always sorted the problem, ask for her.
Good luck
PS have your membership number and booking reference to hand
I had a similar situation with Bolton. I called up to ask why they hadn't arrived and the operator said. "Sorry we didn't know which address to send them to." Despite the fact that my address is on the system and it hasn't changed in years. I guess them calling me to verify my address was too difficult. Sitting back and doing absolutely nothing until I contacted them was much easier.
Comments
Good luck
PS have your membership number and booking reference to hand
Post a random message on a non official forum
Or
Contact the ticket office
Only time I have done it online to avoid the call centre cost's, won't be doing again.
ticketswill come good