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Programme notes from the Senior Management Team - "actions speak louder than words"

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Comments

  • Mogodon, NLA & SD have said it all.

    What is this mindset that persists with this committee group branded communication? It engages nobody because it says nothing. It reads like the order of service for a Sunday morning church service.

    If as an executive you wish to communicate put a bloody name to it. It does not come anymore basic. It is leadership 101. Show accountability, show personal commitment to the iniatives, that's how you make things happen, that's how create momentum, that's how you actually bring people with you to ensure things are delivered.

    In heavens name if you want to talk to your customers then talk to them and stop hiding behind anybody & everybody else and meaningless corporate speak.

    Every meeting, every communication has to be "mob handed".

    Meire has been CEO for nearly 32 months when is she going to learn the basic principles of leadership, of accountability, of communicating what you are trying to achieve, defining your targets, how she is going to achieve them and in what timeline?

    These latest communications have been written as if in some time warp. We have simply stepped back in time. This endless focus on process without defining what the process is supposed to achieve is meaningless. It is tick box management.

    D'ont talk about talking to people just pigging do it.

    As a CEO you have to set an agenda for your SMT to deliver to, which then sets the basis of discussions with your customer base, which then influences how you meet your targets.

    If you want to involve your Senior Management Team then sign it Katrien Meire for and on behalf of the Senior Management Team. Otherwise it reads as corporate bullshit and poorly constructed and poorly worded corporate bullshit at that.

    It is profoundly second rate. It really is so depressing this woman is no further forward than when she started.

    The club can never progress when the head of our business is so ill equipped to do the job in comparison with the vast majority of our competitors.

    This is truly desperate stuff.

    1.45pm she turned up yesterday - I think her habit of turning up 4/5 hours after the staff on matchdays says everything about her attitude to leadership and management - which is basically to leave it to other people (who in turn aren't up to it). Sets no example, provides no oversight and offers no encouragement or insight, because she is effectively and literally absent. And she is able to do this because she is unaccountable to anyone on site at games. Previous chief execs would have been sacked for it.
    She must have gone out and come back in then Airman because I saw her arrive at approx. 11am.

    Maybe she wants to confront you again..??
  • KM is a deluded fool. She was appointed with no experience and made a fundamental error that she will never recover from. She believed that football supporters were not enthusiastic about the " product". She believed whatever she told them they would accept eg appointment of managers.
    She is on to a looser.
    BUT the sofa has gone.
  • cafc999 said:

    Mogodon, NLA & SD have said it all.

    What is this mindset that persists with this committee group branded communication? It engages nobody because it says nothing. It reads like the order of service for a Sunday morning church service.

    If as an executive you wish to communicate put a bloody name to it. It does not come anymore basic. It is leadership 101. Show accountability, show personal commitment to the iniatives, that's how you make things happen, that's how create momentum, that's how you actually bring people with you to ensure things are delivered.

    In heavens name if you want to talk to your customers then talk to them and stop hiding behind anybody & everybody else and meaningless corporate speak.

    Every meeting, every communication has to be "mob handed".

    Meire has been CEO for nearly 32 months when is she going to learn the basic principles of leadership, of accountability, of communicating what you are trying to achieve, defining your targets, how she is going to achieve them and in what timeline?

    These latest communications have been written as if in some time warp. We have simply stepped back in time. This endless focus on process without defining what the process is supposed to achieve is meaningless. It is tick box management.

    D'ont talk about talking to people just pigging do it.

    As a CEO you have to set an agenda for your SMT to deliver to, which then sets the basis of discussions with your customer base, which then influences how you meet your targets.

    If you want to involve your Senior Management Team then sign it Katrien Meire for and on behalf of the Senior Management Team. Otherwise it reads as corporate bullshit and poorly constructed and poorly worded corporate bullshit at that.

    It is profoundly second rate. It really is so depressing this woman is no further forward than when she started.

    The club can never progress when the head of our business is so ill equipped to do the job in comparison with the vast majority of our competitors.

    This is truly desperate stuff.

    1.45pm she turned up yesterday - I think her habit of turning up 4/5 hours after the staff on matchdays says everything about her attitude to leadership and management - which is basically to leave it to other people (who in turn aren't up to it). Sets no example, provides no oversight and offers no encouragement or insight, because she is effectively and literally absent. And she is able to do this because she is unaccountable to anyone on site at games. Previous chief execs would have been sacked for it.
    She must have gone out and come back in then Airman because I saw her arrive at approx. 11am.

    Maybe she wants to confront you again..??
    So if this is true where did she go at a crucial time on the first home game of the season? She certainly wasn't in the ground when the Northampton team coach arrived, maybe she nipped up to Moca at Blackheath Standard for some decent grub, because her catering company Delaware North serve up food that pigs would turn their snouts up at.
  • edited August 2016
    The bit in that statement that is 100% correct is that actions speak louder than words. That the team started the season unbalanced and light doesn't inspire confidence. Look how our business was done in the summer before our promotion. On the back of a million pound deal!

    Leadership! We have a CEO who when she opens her mouth she insults us. I am a fan man, boy and now middle aged man. I have supported the club through thick and thin but have not taken the decision or even contemplated not attending and supportng my club before. But I see inept management and total disrespect of fans - and the CEO who is responsible for this doesn't apologise or change her ways- she just shuts up! Until she disrespects us again at some point through words or actions. You can't have a CEO who behaves like this. She has insulted and disrespected fans and the fact she hasn't done enough, or is even trying to put that right through standing up and being a leader is one of the major barriers to me returning! I don't expect much in return for my support but a modicum of respect I do!

    Throughout this regime, there has been an arrogance that they know more about the English game than us. It has been proved beyond doubt that they don't! We have a collective voice and listening to us would be a start! If actions speak louder than words - why do we not have the midfielder we all know we need, why is the squad a couple of key injuries from disaster as it was last season? Actions speak louder than words.....yes, very true.
  • I can't be bothered to find flaws in her communications any more, it's too easy. Low hanging fruit as one of her self-help textbooks might phrase it.
  • Mogodon, NLA & SD have said it all.

    What is this mindset that persists with this committee group branded communication? It engages nobody because it says nothing. It reads like the order of service for a Sunday morning church service.

    If as an executive you wish to communicate put a bloody name to it. It does not come anymore basic. It is leadership 101. Show accountability, show personal commitment to the iniatives, that's how you make things happen, that's how create momentum, that's how you actually bring people with you to ensure things are delivered.

    In heavens name if you want to talk to your customers then talk to them and stop hiding behind anybody & everybody else and meaningless corporate speak.

    Every meeting, every communication has to be "mob handed".

    Meire has been CEO for nearly 32 months when is she going to learn the basic principles of leadership, of accountability, of communicating what you are trying to achieve, defining your targets, how she is going to achieve them and in what timeline?

    These latest communications have been written as if in some time warp. We have simply stepped back in time. This endless focus on process without defining what the process is supposed to achieve is meaningless. It is tick box management.

    D'ont talk about talking to people just pigging do it.

    As a CEO you have to set an agenda for your SMT to deliver to, which then sets the basis of discussions with your customer base, which then influences how you meet your targets.

    If you want to involve your Senior Management Team then sign it Katrien Meire for and on behalf of the Senior Management Team. Otherwise it reads as corporate bullshit and poorly constructed and poorly worded corporate bullshit at that.

    It is profoundly second rate. It really is so depressing this woman is no further forward than when she started.

    The club can never progress when the head of our business is so ill equipped to do the job in comparison with the vast majority of our competitors.

    This is truly desperate stuff.

    The key word that you have used, which she will never take on board, is Accountability.
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  • edited August 2016
    What really frustrates me is that we are genuinely a special club. We were losing the power we had before Duchatelet bought us, to be honest. We had a chance of regaining it, because Powell understood it! If the owner and CEO were people who tried to understand the club and learn from its recent history, it would understand that channeling the energy and power that is being used against them, could be a fantastic weapon if used to work with the club. Sometimes a bit of adversity is needed to remove the apathy and sharpen the focus.

    Strangely, the fact that the owner is so remote, does IMO provide him with an opportunity to turn this round without selling. It is too late for his CEO and some of the people at the club who are now damaged goods, but as the CEO is basically the voice of the club, finding a new one, giving them power and charging them with bringing the fans back and getting them to fight in the same direction is possible. All the owner has to do is apologise, change key personnel and because we never see him, we won't be attacking him! Imagine a new CEO reaching out to CARD and CAST. Using Airman's talents in the way they were used in the past. Imagine us all pulling together again.

    If the owner genuinely understood the history and potential of the club, there is a simple path he could take and the adversity that has roused the beast in the past that can be utilised. Some of the younger posters just won't know what a force in terms of its direction this club was in the late 90s, through the early noughties. We had a great manager who really knew the strengths and weaknesses of the players and who would improve things etc... But also knew the fans and how to use them to help the team and who put the club first. We had fans that genuinely intimidated opponents - Alex Ferguson said the Valley was one of the hardest grounds to visit because of the atmosphere - this was cultured by the genius that was Curbishley, and we had a chairman who was happy to let him run the important bits of the club and support the man (before he started to think the success was more about him than the great man himself).

    If the owner sat me down and talked to me - I could based on what happened before, show him a way he could go to recreate and utilise the power that can push the club back to the top. He could do a lot worse than sitting Curbishley and Airman down! A power that is currently pulling the club apart. It isn't just me - so many who were around through our rise could do the same. That is why it is so frustrating. It isn't rocket science! In fact, I'm sure many could do it so much better than me but we are so frustrated because we know this club is being driven so badly!

    But the people who say actions speak louder than words, don't do the actions. Getting promoted is a possibility but not the certainty it was in that last promotion season. Anyway, it will not be a success in itself, getting us back from where they put us. The previous promotion was a success at the time, because it was fixing a problem of another board's making!
  • vffvff
    edited August 2016
    When the unnamed members of the 'SMT' talk about actions speaking louder than words, the ABC action completely skewers positive sounding noises regarding talk of supporter engagement.

    I suspect the talk of communication initiatives may have sprung from the EFL survey where they are likely to have been roundly slaughtered by Charlton suporters. The program notes are likely a shallow response to show they are doing something.

    The ABC contract fiasco is counter productive and undermines supporter communication & clear expression. How does anyone know that any criticisms expressed of the 'SMT' and the strategy of the club is going to have that used against them in the purchase of occassional tickets or the new stadium safety officer attempting to match up tickets with supporters protesting and imposition of ABC contracts ?

    The media response to the ABC letter was so great but the club is so blinkered, twisted and dysfunction and the reaction to criticism peverse, defensive & antagonistic (driven by Duchatelet & the people he has hired to carry out his agenda) that a completely counter productive approach would not be a surprise.

    I suspect that Duchatelet does not accept criticism from anybody or opposition to his ideas. It appears that he wants any Charlton supporters that oppose him to be silenced or removed from the ground. It won't matter that there will be a virtually empty ground.

    The ill judged attempts to control the media agenda, the over the top and desperate responses to protest, the desperate marketing attempt to get new supporters in to replace all the protesting old ones show 'SMT' actions are not changing their mindset.
  • The Northampton chairman arrived at 1.15. Managed to have a quick chat with him as I went to uni with him. Seems to be running the club in the right way and is appreciated by their supporters.

    Is it not part of Meire's remit to be present and to welcome her opposing counterparts on their arrival?

    I think she leaves that CP & SP
  • edited August 2016
    The problem is that the SMT do not have it in them to do anything.

    The players, staff And fans have no respect for them and deep down they know it. They have not produced anything of positive note in their tenure yet they spout off to anyone that cares to listen that everything is fine. What they fail to realise is, is that there actions now are going to follow them around for the rest of their careers

  • SMT? - Silly Management Tools
  • SMT? - Silly Management Tools

    Nope, Shit management Team
  • I thought it might mean sustained menstrual tension.
  • SMT pronounced SMuT ...because they are a stain on our club
  • We need to stop referring to a SMT and even the full name senior management team, to reference it is to recognise it and we shouldn't recognise it,

    There is no management especially at a senior level

    there is gross incompetence and miss management

    Just call them scum

    SMT - Stupid Meddling Twats
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  • The Northampton chairman arrived at 1.15. Managed to have a quick chat with him as I went to uni with him. Seems to be running the club in the right way and is appreciated by their supporters.

    Is it not part of Meire's remit to be present and to welcome her opposing counterparts on their arrival?

    I think she leaves that CP & SP
    Chris Powell and Scott Parker???

    They're back?!?!?!?!
  • T.C.E said:

    Did I read correctly (Voice) that big Tone gave instructions to stewards to look players in the eye to instill confidence in them when they go on the pitch?

    Must have been at half-time....
  • Davo55 said:


    The Northampton chairman arrived at 1.15. Managed to have a quick chat with him as I went to uni with him. Seems to be running the club in the right way and is appreciated by their supporters.

    Is it not part of Meire's remit to be present and to welcome her opposing counterparts on their arrival?

    I think she leaves that CP & SP
    Chris Powell and Scott Parker???

    They're back?!?!?!?!
    Wouldn't that be good!
  • seth plum said:

    I thought it might mean sustained menstrual tension.

    You're better than that Mr Plum.
  • iainment said:

    seth plum said:

    I thought it might mean sustained menstrual tension.

    You're better than that Mr Plum.
    Yeah, crass of me, was struggling with meanings for SMT.
  • Squirrel malfunctioning tart.
  • Fuck all the stupid programme notes, nobody believes you.
    You have told so many lies I doubt we will ever believe you again.

    Just

    GET OUT OF OUR CLUB
  • It's like we're being run by Apprentice contestants, isn't it?

    Oh,just to hear those words "Katrien...you're fired"
  • So the Senior Management Team is actually who? Obviously Meire and the ghoul Murray, presumably with input from Belgium, but is that really it?

    Does any other club have a CEO so terrified of being lambasted for everything she does that they hide behind stupid group names rather than stand up and be counted?
  • I wonder if the survey of fans will be from a non-representative sample of fans. Also, I wonder if the false results will be issued at the same time as Football League where we are likely to look bad. As someone qualified in this field with accreditation and professional standards, I will be happy to look at the reported findings.
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