Guys / girls,
We are aware that quite a few people are suffiering problems with regards to signing in at the moment. We apologise for any inconvenience (and our current inability to reply to whole heap of emails), and will be investigating today.
As soon as we have something further, we'll let you know. Thanks
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Comments
I emailed but I think im sorted.
What I discovered was that on the home page / main discussion page it would not let me sign in. When I clicked on a thread and tried to enter my user and password while in that thread it worked.
This is only from my PC by the way. My phone works ok.
yeah, there seems to be an inconsistency, but clearly something is not right and i can imagine it can be fairly annoying. We'll try and get others to look into today.
More importantly, I apologise profusely to you (and others) if I / we've not replied yet to your email / messages. This is all done 'around work' and sometimes its just not physically possible to commit the required level of attention needed. My afka/admin account has had 81 emails / inboxes for the last 24hrs, and 274 for the last week. We've a number of issues (technical, potential legal etc) ongoing at the mo and some periods it is simply harder to fit around the day-to-day than others.
It is essential people don't sit on ideas / issues, and continue to contact us otherwise we could remain completely in the dark if it doesn't impact us personally, just please be aware that sometimes its not possible to reply in an accepted timeframe you would expect from a company, for example.
Hopefully we can get this signing in issue resolved in the next day or two, thanks all for your patience.
No problem mate. No issue with you not responding to my email, I appreicate you are busy with other stuff too. Im sure we all appreciate your hard work put into this site.
I haven't experience any other problems so I think im sorted at the moment. Thanks again.
Sorry Len / anyone whats compatibility mode ?
Thanks
Are people still having problems today ? If you haven't done so, please clear out your cache / cookies as that more often than nots clears any legacy issues.
If it is still continuing, please let us know either on this thread (or to admin@charltonlife.com if you can't log in).
thanks
Our software is antique though so doubtless that could be a contributory reason in my case.
Near the address bar I get an icon that looks like a piece of paper torn into two. If I click on that it then tells me it is running in 'compatibility mode'.****
I can log in once I've done that but not before on the work computer. I've had no problems logging in at home but the software is more advanced on that computer which is why I wonder if that could be a factor.
EDIT: **** compatibility view not mode.
if i go through the history and pick a thread i can get in no probs
If so, what browser are you using (Internet Explorer, Firefox, Chrome etc)
thanks
Find your last post
Click on username
enter email url
enter password
Swear...At f**king last!!!!!
For those using IE (or perhaps other browsers) that can't actually load the sign-in popover, try this link: http://forum.charltonlife.com/entry/signin
For those being signed out continuously, don't try and sign in, just try another page, or reload the same page when possible. It may save you some typing. We are working on this.