I remember once being told in Sainsbury's that I could not buy alcohol (despite being 20 at the time) because they had a think 25 policy... Cue getting the manager over.... Haha.
I think they still have a similar policy at the mini Tesco's at Sidcup station. It doesn't affect me personally but it does bug me cos I can't get my head round why shops are even allowed to set their own service age limit. The law of the land stipulates 18 years of age and that should be it full stop. If they get a slapped wrist for selling booze to underage customers then they should tighten their checking procedures, not simply up the age limit to create their own little `buffer zone'.
Anyway, a bit off topic there....but I fully sympathise with the OP, infuriating position especially with a queue forming behind you...AARRGGHH!!
I was in the right and the manager said so, it was just that the checkout person had clearly been mistrained. I am guessing that a similar thing happened in the OPs case.. Where someone misunderstood what they were being told and as a result made a wrong decision.
I haven't worked on the turnstiles for 15 years or more, but I'm sure we were never told to bother worrying about people with more expensive tickets. There were 3 priorities:
1)The ticket was for the right stand (embarrassing for the operator if it was wrong, and usually meant a steward being taken off their normal duty to walk the person around to the correct stand. 2)That adults weren't using discounted tickets they shouldn't be using. 3)That the number of tickets you collected matched the turnstile counter. (so the club new that you hadn't been letting in freebies and that their attendance counts were accurate for safety reasons, etc.)
With that to concentrate on the club wouldn't want you worrying about anything else really, just get those 3 right and get people in a quick as possible, in the last 30 mins before kick-off the queues really start to build so speed and accuracy are all the matter, if somebody want to overpay then that really is down to them I would suggest.
I'm guessing this incident happened when it wasn't too busy at the turnstiles?
I haven't worked on the turnstiles for 15 years or more, but I'm sure we were never told to bother worrying about people with more expensive tickets. There were 3 priorities:
1)The ticket was for the right stand (embarrassing for the operator if it was wrong, and usually meant a steward being taken off their normal duty to walk the person around to the correct stand. 2)That adults weren't using discounted tickets they shouldn't be using. 3)That the number of tickets you collected matched the turnstile counter. (so the club new that you hadn't been letting in freebies and that their attendance counts were accurate for safety reasons, etc.)
With that to concentrate on the club wouldn't want you worrying about anything else really, just get those 3 right and get people in a quick as possible, in the last 30 mins before kick-off the queues really start to build so speed and accuracy are all the matter, if somebody want to overpay then that really is down to them I would suggest.
I'm guessing this incident happened when it wasn't too busy at the turnstiles?
Well done Randy andy..... a bit of common sense, goes a long way. Especially with young supporters we should be doing all we can do encourage people to attend. From my dealings with the club I cannot see this as policy, but as Airman has already posted, being investigated, someone a little too keen......
Why waste time on petty things like this when loads of people flout the smoking ban every week? That is the law of the land too.
People were smoking openly in the concourse in the upper north at half time on Saturday right next to the brain dead orange jacket stewards. It's a law that the club obviously does not take too seriously.
Why waste time on petty things like this when loads of people flout the smoking ban every week? That is the law of the land too.
People were smoking openly in the concourse in the upper north at half time on Saturday right next to the brain dead orange jacket stewards. It's a law that the club obviously does not take too seriously.
WTF? Really the club should investigate this as well!
Sounded believable though didn't it? In a sort of PC gone mad type of way......
Seriously though that was the case in the Prem days and I think it is a FA Prem rule.
Not really no. Don't believe that is Prem rule. There's no way clubs can resell already sold season ticket holders seats just cos that person can't attend, and certainly not demand that.
Sounded believable though didn't it? In a sort of PC gone mad type of way......
Seriously though that was the case in the Prem days and I think it is a FA Prem rule.
Not really no. Don't believe that is Prem rule. There's no way clubs can resell already sold season ticket holders seats just cos that person can't attend, and certainly not demand that.
Millwall can.
ha
Certain prem clubs allow season ticket holders to return their seat for certain games if they can't make it and they sell it on, I,e - LFC, AFC and so on
Charlton used to have a scheme that if you informed the club that you would not be using your ST for a particler match, they resold it and gave the ST holder vouchers to spend in the shop.
For many seasons when he could'nt make it I've used my sons ticket to take my grandson
I checked with the ticket office the first time and they said it was fine as long as we did not use a childs ticket to gain access for and adult without upgrading for the day.
obviously the turnstill operator did not know what they were doing and is normally employed in one of the food / drink outlets because they dont know what they are doing there either
However, ST's are non-transferable and if the holder is not going to use it they are obliged to inform the club so the empty seat can be put up for sale.
Bit like Refs having to abide by the letter of the law or they get docked points by the assessor in the stands. Maybe there is a Turnstile assessor?
Have you used your hosepipe recently?
Have a look in the rules in the ST booklet, it says you can transfer them between fans in the same age bracket and such
Comments
We will investigate and deal with this.
1)The ticket was for the right stand (embarrassing for the operator if it was wrong, and usually meant a steward being taken off their normal duty to walk the person around to the correct stand.
2)That adults weren't using discounted tickets they shouldn't be using.
3)That the number of tickets you collected matched the turnstile counter. (so the club new that you hadn't been letting in freebies and that their attendance counts were accurate for safety reasons, etc.)
With that to concentrate on the club wouldn't want you worrying about anything else really, just get those 3 right and get people in a quick as possible, in the last 30 mins before kick-off the queues really start to build so speed and accuracy are all the matter, if somebody want to overpay then that really is down to them I would suggest.
I'm guessing this incident happened when it wasn't too busy at the turnstiles?
It's hardly Watergate is it?
Are you sure your daughter wasn't giving them some grief? She hadn't been hitting the booze before the game had she?
I checked with the ticket office the first time and they said it was fine as long as we did not use a childs ticket to gain access for and adult without upgrading for the day.
obviously the turnstill operator did not know what they were doing and is normally employed in one of the food / drink outlets because they dont know what they are doing there either
No one does The Chirps!