Had a flight cancelled on the 17th December .
5pm Before flight was cancelled had to go to the airline desk we was told they didn't know where the plane was and to come back 30 mins later.
6pm no update in queue get text 6.15 to say flight cancelled they will be putting on another plane at 9.30pm will need 25 people to go on plane next day.
Stay in queue 7pm desk staff still don't know what's happening to 9.30pm plane
Few minutes later people start running go to gate 10 plane waiting told my wife to wait at info desk,she rings a couple minutes later saying her and another bloke been told to go otherwise will miss the flight.
Anyway turns out this was a ploy to kick us out.
Had to all go back through immigration control unaccompanied.
In all this had received another text saying the 9.30pm plane was now off and needed to rebook .
Went from pillar to post for a couple of hours with help desk,Norwegian and someone else telling us different things 3hours later running about like lunatics young and old not once asked if wanted a bottle of water.
After a while they had fobbed off two thirds of people.
Then told about 9.15 pm can put us on coach to Manchester for a 6.45am flight which we agreed to.
Taken outside at 11pm to get coach waited half an hour outside for coach, No representative came on the coach,road closures on motorway near Manchester meant driver got lost and had to go long way round. Got to Manchester airport 5.15 and made the flight.
If anyone in the industry is on CL are we still able to claim for compensation.
Thanks coach hating clb74