Fans Bar

blackpool72 said:

LargeAddick said:

Perhaps for one game everybody should vote with their feet and blank the catering outlets.

About 12 of my lot have been doing just that for the last 3 seasons. 
I refuse to drink in the ground because the beer is overpriced shit and the service is absolutely appalling. 
For reasons known only to themselves I still have 4 or 5 of my mates who attend xbars  and queue at half time for crap lager served in a plastic cup.
Each to their own I suppose


Can't help some people I guess 

Carter said:

ME14addick said:

Carter said:

carly burn said:

Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.

Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.

The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes 

That's a bit sexist, staff shouldn't be recruited by looks, but by their ability to do the job. Women shouldn't be seen as objects to attract men, that's a dangerous path to go down and has no place in a modern society.

I love your posts, you are the best of us and I'm glad you called out my overtly sexist comment for what it was as opposed to seeing a story of the way of the world to a lot of people. 

She actually recruits taking personality into account as well as smiles and body shape. Being able to play the role to a degree of a provincial town barmaid in a drinkers pub is also essential but how much can she gauge someone's tolerance to the male gaze, atrocious chat and the thickness of their skin in a 15 minute interview before any mention is made of needing to cover Friday and saturday night shifts. She has successfully trained loads of staff, bar work is very "if you can't grasp that then the world of work is going to be really difficult for you full stop" and is a great rite of passage for people entering the workplace

I'm not having a go, you seem nice but hilariously easily, predictably and unnecessarily triggered

Covered End said:

I have a smidgen of good news.
Gavin Carter was in The Covered End concourse last night and was clearly talking to fans and “getting involved”.
If the Chairman is “getting his hands dirty” then we know there is hope of improvement.
Well done to Gavin for showing he cares.

Stuart_Learys_Boots said:

Meantime must be really pissed off if they are actually sponsoring us as we seem unable to shift any of their product 

Redandwhiteinmyviens said:

The catering management seem to go through managers quicker than a Roland manager, the bar staff have no desire or no clue on how to work in a bar.

Thats why when my missus buys a hot chocolate from the coffee bike and my daughter sees Larry we get a proper heartfelt conversation, they know what we like and who we are, and are actual Charlton fans! 

BRING THEM BACK !

sam3110 said:

AlexCarter23_ said:

Redandwhiteinmyviens said:

The catering management seem to go through managers quicker than a Roland manager, the bar staff have no desire or no clue on how to work in a bar.

Thats why when my missus buys a hot chocolate from the coffee bike and my daughter sees Larry we get a proper heartfelt conversation, they know what we like and who we are, and are actual Charlton fans! 

BRING THEM BACK !

Perkalicious owner of the coffee bike Alex here. Im still awaiting an answer from Gather and Gather to trade for the Leicester game (havent replied to my previous two emails as of yet 😪).

 This is a beautiful comment. Thank you. 
All I want to do is continue trading at Charlton. I have no idea where I stand still. Its heartbreaking for me. 

I also know Larrys cocktail bar owner Scott wants to continue trading at Charlton too for sure. 

We both deserve answers asap!

 

 

So this is a third party issue with Gather and Gather and not directly with Charlton, right? They were lauded as a step forward when Sandgaard brought them in, but I haven't seen an improvement at all, if anything we've got worse

Carter said:

carly burn said:

Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.

Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.

The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes 

carly burn said:

Isn't it a joy to be moaning about beer pumps and cloth eared bar staff as opposed to our football club going down the sh**ter!

Covered End said:

I have a smidgen of good news.
Gavin Carter was in The Covered End concourse last night and was clearly talking to fans and “getting involved”.
If the Chairman is “getting his hands dirty” then we know there is hope of improvement.
Well done to Gavin for showing he cares.

Lewis Coaches said:

guinnessaddick said:

carly burn said:

Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.

When it comes to agency staff, it’s more about numbers rather than quality. If the club were to bring it back in-house, they could cherry pick the best & train them.

Then why the 🤬 don’t Charlton do that. 

Would make more sense, more profit and 
MORE HAPPY FANS.

Everyone would win.

BalladMan said:

JohnnyH2 said:

Lewis Coaches said:

guinnessaddick said:

carly burn said:

Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.

When it comes to agency staff, it’s more about numbers rather than quality. If the club were to bring it back in-house, they could cherry pick the best & train them.

Then why the 🤬 don’t Charlton do that. 

Would make more sense, more profit and 
MORE HAPPY FANS.

Everyone would win.

We are never going to find quality staff in London on minimum wage to do a job for a few hours 25 times in a year.

You have to strip the serving of food and drink insides down to the very simple. Plastic bottles of drinks and food in packets. This is what the current set up of staff should be doing, not serving pints and making up food

It's outside in the fans zone you bring in quality independent traders whose livelihood depends on repeat business

I don’t buy the ability to get staff.  10+ other clubs in London do it, many at a much larger scale (London stadium, Tottenham, Arsenal).  They do it by automating and simplifying and having core management ensuring quality.  We are getting short changed.