Apologies if someone's already posted this stuff but based on an article I found online dated July 2022 (T Sandgaard era) it seems like G&G have a contract extension until the summer of 2027, ouch! :-
'Gather & Gather, part of CH&CO, has signed a five-year deal to extend its catering contract with Charlton Athletic Football Club. The agreement will see the foodservice company act as the exclusive caterer for both the Valley stadium and Sparrows Lane training ground. Gather & Gather will provide all hospitality and retail concourse catering at the stadium on matchdays, as well as selling conferences and events on non-matchdays. It will also continue to cater for the men’s and women’s first teams, the club’s under-23’s and under-18’s at the training ground.'
I'm no lawyer or hospitality expert but reading the 'how wonderful we are and what an experience our colleagues, clients and customers have with us' statements on the CH&CO & the G&G websites there must be a way for the club to hold their feet to the fire for fast and meaningful match day improvements?
Apologies if someone's already posted this stuff but based on an article I found online dated July 2022 (T Sandgaard era) it seems like G&G have a contract extension until the summer of 2027, ouch! :-
'Gather & Gather, part of CH&CO, has signed a five-year deal to extend its catering contract with Charlton Athletic Football Club. The agreement will see the foodservice company act as the exclusive caterer for both the Valley stadium and Sparrows Lane training ground. Gather & Gather will provide all hospitality and retail concourse catering at the stadium on matchdays, as well as selling conferences and events on non-matchdays. It will also continue to cater for the men’s and women’s first teams, the club’s under-23’s and under-18’s at the training ground.'
I'm no lawyer or hospitality expert but reading the 'how wonderful we are and what an experience our colleagues, clients and customers have with us' statements on the CH&CO & the G&G websites there must be a way for the club to hold their feet to the fire for fast and meaningful match day improvements?
What you have to remember about firms like this is their margin comes from them knowing the contract better than the people who gave it to them. You also have to be on their case to make sure they are doing what you need them to be doing. Easier said than done as its invariably hard work for whoever has the job of nailing that jelly to the wall
However, the club has to make it obvious they are onto them and shit has to improve, in the same way the supplier will seek out some loop in the wording of the contract I'm sure there is some the other way that enables service credits or early ending of the contract.
After sharing my experience of Saturday, where I finally got to the front of the queue, and the beer stopped working for 20 minutes...
Tonight I headed down early. It's a tiny crowd, what could possibly go wrong?
Found a spot with two people in the queue.
The guy in front of me ordered.
And then found he couldn't pay.
The payment system doesn't have any internet.
I've got cash? He said.
No, we don't take cash. It has it to be card.
But your card machine isn't working?
I know.
Ten minutes pass. Meanwhile, I noticed they've pre-poured pints this time. Great!
But now people start bringing their pints back. "This is not Peroni. I don't know what it is, but it's awful."
"This tastes like half something and half something else."
Then the supervisor comes across, Wesley (I requested his name) and says he's shutting the entire bar down. He pulls the shutter down in front of my face, and everybody else who was at the front of the queue, is now forced to rejoin the other bars at the back of the queue.
I walk to the end bar. Finally get to the front. Ask for some beers and a wine. (All of which are on the menu for that bar).
"Oh we don't do wine. You'll have to go to that bar at the end."
Comments
But inside the fans barast season you could get chicken goujons and fries this season the option is bagels
'Gather & Gather, part of CH&CO, has signed a five-year deal to extend its catering contract with Charlton Athletic Football Club.
The agreement will see the foodservice company act as the exclusive caterer for both the Valley stadium and Sparrows Lane training ground.
Gather & Gather will provide all hospitality and retail concourse catering at the stadium on matchdays, as well as selling conferences and events on non-matchdays.
It will also continue to cater for the men’s and women’s first teams, the club’s under-23’s and under-18’s at the training ground.'
I'm no lawyer or hospitality expert but reading the 'how wonderful we are and what an experience our colleagues, clients and customers have with us' statements on the CH&CO & the G&G websites there must be a way for the club to hold their feet to the fire for fast and meaningful match day improvements?
They fail to cater for the fans.
Contract voided by them.
However, the club has to make it obvious they are onto them and shit has to improve, in the same way the supplier will seek out some loop in the wording of the contract I'm sure there is some the other way that enables service credits or early ending of the contract.
Tonight I headed down early. It's a tiny crowd, what could possibly go wrong?
Found a spot with two people in the queue.
The guy in front of me ordered.
And then found he couldn't pay.
The payment system doesn't have any internet.
I've got cash? He said.
No, we don't take cash. It has it to be card.
But your card machine isn't working?
I know.
Ten minutes pass. Meanwhile, I noticed they've pre-poured pints this time. Great!
But now people start bringing their pints back. "This is not Peroni. I don't know what it is, but it's awful."
"This tastes like half something and half something else."
Then the supervisor comes across, Wesley (I requested his name) and says he's shutting the entire bar down. He pulls the shutter down in front of my face, and everybody else who was at the front of the queue, is now forced to rejoin the other bars at the back of the queue.
I walk to the end bar. Finally get to the front. Ask for some beers and a wine. (All of which are on the menu for that bar).
"Oh we don't do wine. You'll have to go to that bar at the end."
The one with the shutters down.