We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
My season ticket did not arrive. Lucky for me my parents are 10 mins from the valley and were able to get a duplicate season ticket. Did not fancy the hassle of getting it Saturday morning
Anyone know what time the ticket office opens today for me to get my season ticket reprinted? It’s usually 10.30am but I assume it’s earlier for a 12.30 kick off? I’ve checked the website.
My season ticket did not arrive. Lucky for me my parents are 10 mins from the valley and were able to get a duplicate season ticket. Did not fancy the hassle of getting it Saturday morning
Fair play my plea for relaxation was ill founded
Yes it was. Feel sorry for the supporters who have not received their season tickets and have the hassle of having to get to the valley earlier to queue to get a ticket that they paid for weeks some months ago. And that they should have received by mid July at the earliest. Something the club need to get better at going forward.
We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
A big perk of a digital season ticket takes all this stress away.
We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
A big perk of a digital season ticket takes all this stress away.
We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
A big perk of a digital season ticket takes all this stress away.
We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
A big perk of a digital season ticket takes all this stress away.
We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
A big perk of a digital season ticket takes all this stress away.
Wonder if the club will do an offer for the thousands of non season ticket holders that were at the valley today . Something like buy a season ticket before the Leicester game and get a refund for today’s game
Wonder if the club will do an offer for the thousands of non season ticket holders that were at the valley today . Something like buy a season ticket before the Leicester game and get a refund for today’s game
Doing that already according to electronic boarding around the pitch
We got an email saying our season tickets together with car park pass would be posted 1st class last Friday. (Given the laughable service provided by Royal Mail, this was never likely to be a success.)
We then got another two emails. One said that due to issues we would have to collect said tickets and pass from the main reception. The other email included a pdf attachment with a car park pass for today's match. This included a QR code which had to be uploaded to a mobile. When we arrived I showed the QR code. I got a laugh and an explanation that that was all well and good but no one had provided them with any scanners. Anyway, they recognised the car and let us in. Queued up to collect season tickets and they were handed over. It was explained that the actual car park passes were not ready yet and they would be posted out.
Mrs cafcfan now has two season tickets and I have none....
We joke about it a bit but it’s pretty disgraceful that some are yet to receive their season tickets. Why couldn’t they have been delivered by say second week of July to save people all the angst. Something the fan advocates, fan liaison officer should be taking up.
A big perk of a digital season ticket takes all this stress away.
Well, that was the idea! I got to the front of the turnstile queue only to find the reader wouldn't recognise my digital ST. Held up the queue trying for a couple of minutes, no luck. No steward around so I had to go look for one. Steward told me to "try moving it around" under the reader. So I returned to a bigger queue and when I got to the front, although I actually had moved it around first time, I wiggled it about a bit more expansively and sure enough it worked this time. I did wonder what carnage there might be if everynbody had similar issues nearer kick off time. But maybe it was just me!
My other team Surrey ccc offer a physical card for membership and do it digitally. I have to request the card when renewing my membership. But I still get the digital membership, so when I did leave the card at home, and just resorted to my mobile phone and the digital membership.
My other team Surrey ccc offer a physical card for membership and do it digitally. I have to request the card when renewing my membership. But I still get the digital membership, so when I did leave the card at home, and just resorted to my mobile phone and the digital membership.
Surrey so much more professional and well run compared to their neighbours.
I collected my reprinted season ticket on Friday as my ST hadn't arrived in the post. The reprinted one didn't work and I had to collect another copy from the ticket office as apparently they'd done two reprints and cancelled the first.
Thankfully I got in on time but it seems pretty shambolic.
Comments
This is equivalent to 200 'snatch thefts' a day and is a 153% increase on the number of incidents in the year ending March 2023. London is regarded as the “epicentre” of phone thefts with £50 million worth of phones reported stolen in London in 2024.
https://commonslibrary.parliament.uk/research-briefings/cdp-2025-0150/#:~:text=This is equivalent to 200,stolen in London in 2024.
Perfect, having a Charlton season ticket on there will make your phone much less attractive to a thief!!
Badly, at a guess.
We then got another two emails. One said that due to issues we would have to collect said tickets and pass from the main reception. The other email included a pdf attachment with a car park pass for today's match. This included a QR code which had to be uploaded to a mobile. When we arrived I showed the QR code. I got a laugh and an explanation that that was all well and good but no one had provided them with any scanners. Anyway, they recognised the car and let us in. Queued up to collect season tickets and they were handed over. It was explained that the actual car park passes were not ready yet and they would be posted out.
Mrs cafcfan now has two season tickets and I have none....
You couldn't make it up really.
I got to the front of the turnstile queue only to find the reader wouldn't recognise my digital ST.
Held up the queue trying for a couple of minutes, no luck. No steward around so I had to go look for one.
Steward told me to "try moving it around" under the reader.
So I returned to a bigger queue and when I got to the front, although I actually had moved it around first time, I wiggled it about a bit more expansively and sure enough it worked this time.
I did wonder what carnage there might be if everynbody had similar issues nearer kick off time.
But maybe it was just me!
I have to request the card when renewing my membership. But I still get the digital membership, so when I did leave the card at home, and just resorted to my mobile phone and the digital membership.
Ducks for cover.
Thankfully I got in on time but it seems pretty shambolic.