Wembley tickets - 39k officially SOLD OUT (p109)

SoundAsa£ said:

Am I right in saying the Wembley ticket office isn’t open until Monday morning?

May I ask what you are trying to buy?

If its hospitality, look at the post by Pavoren007 on the Diamond Hospitality package thread.

bobmunro said:

NabySarr said:

How are there 700 ahead of me in the queue when only 134 people should be logging in now to buy tickets? 

Because people don't read instructions.

Surely only those with sufficient points, so the 134, should be currently able to access the buying option.

Famous last words but quite painless. Confirmation email comes first, tickets to follow 

hoof_it_up_to_benty said:

shine166 said:

superclive98 said:

bobmunro said:

NabySarr said:

How are there 700 ahead of me in the queue when only 134 people should be logging in now to buy tickets? 

Because people don't read instructions.

Surely only those with sufficient points, so the 134, should be currently able to access the buying option.

Yeah says restricted sale for me. 

I'm assuming this will change once 3pm arrives assuming you meet the next phase criteria?

Indeed 

TeeC said:

Question - can my son’s u11 season ticket purchase 4 tickets as well? Some of which will be adults

Yes

I'm assuming you can buy more than 4 tickets when you assign them to people in your group? So there's 4 people in my "family" on the website but we need 6 tickets, I assign 3 of them to my family members and I can still buy a maximum of 4 in my name

Off_it said:

sam3110 said:

I'm assuming you can buy more than 4 tickets when you assign them to people in your group? So there's 4 people in my "family" on the website but we need 6 tickets, I assign 3 of them to my family members and I can still buy a maximum of 4 in my name

Yes, if they are all season ticket holders. If they're not, then no.

Yup we all are

Valley Ant said:

Just noticed that you only need to have bought a 2025/26 season ticket to have the same priority as those of us with 500 loyalty points gained over the past two seasons.
That's not rewarding loyalty.

It doesn't negatively affect anyone. We have 36000 tickets, it's not Wrexham or Wycombe away. 

I hate to imagine how slow the ticket site will be at 3pm!

clive said:

Wembley tickets frequently asked questions

I’ve tried to buy tickets through the online ticketing website but I am having difficulties. What should I do?

If you're experiencing difficulties purchasing tickets through our online ticketing site, please refer to our help guide videos for step-by-step support. If you still need assistance after using the guides, email us at tickets@cafc.co.uk. We appreciate your patience as we work through enquiries as quickly as possible.

I am a season ticket holder and I have logged into my account but cannot seem to buy online. What should I do?

If you're a season ticket holder and are unable to purchase tickets online, please check that the Fan ID on your account matches the one on your season ticket card. To view your Fan ID, click on your first name in the top right corner of the website—your 6-digit Fan ID will be displayed there. If the number doesn’t match your season ticket card, you may be logged into a duplicate account. Please email tickets@cafc.co.uk for assistance in accessing the correct account.

I’m an ambulant supporter, how can I purchase tickets?

Ambulant supporters can purchase their tickets online. Charlton Athletic has provided help guides to assist with securing both ambulant and companion tickets. If you require further assistance, please email playoffsupport@cafc.co.uk.

There are a number of seats which have step free access that are recommended for guests with mobility difficulties which are positioned in Level 1 rows 31/32.

Please note audio description receivers and mini-induction loops can be collected from one of Wembley’s information booths on the internal concourse on the day of the match.

For further information and location of the information booths, please visit Wembley’s dedicated page on audio descriptive commentary. 

I’m a wheelchair user, how can I purchase tickets?

Wheelchair users can purchase their tickets online. Click here to view guides to assist with securing both wheelchair and companion tickets. If you require further assistance, please email playoffsupport@cafc.co.uk.

Where should I buy tickets if I would like to stand? 

Wembley Stadium has received approval for licensed standing areas as of the 2022-23 season. The standing area is located at the rear of the 3 blocks behind the goals on Level 1, at either end of the Stadium, incorporating around 867 seats. Please purchase tickets in the Standing Area if you wish to stand, as standing is not permitted in any other area of the Stadium. 

Where should I buy tickets if I’m coming with small child?

Wembley Stadium have designated approximately 1650 seats (Blocks 137 to 140 in the West Side) as a Family Area for Charlton Athletic supporters. Tickets in this area are only available to fans that are purchasing 16 and under tickets at a ratio of no more than two adult for one child, at a maximum of three children for every adult ticket.

I don’t own a printer or have access to one. How can I print my tickets for the match?

We recommend that supporters print their tickets in advance. However, if you don’t have access to a printer, your ticket can also be scanned directly from your mobile phone at the stadium.

Are you running a coach service?

Charlton Athletic will be operating a coach service for the Wembley fixture, departing from our regular away match pick-up points as well as our Valley Express locations. Information on coach timings will be published during the week. 

How many tickets can I purchase in one transaction?

Fans can link their ticketing accounts to ensure they sit together, but should be aware that any one supporter can only purchase up to seven tickets per transaction, which could only be done by linking accounts. UPDATE (17/05): The club have followed up on the seven tickets per transaction rule and have successfully had it extended to 12 tickets per transaction.

How do I link my ticketing accounts to friends and family?

Please see details below.

Image

How can I see how many loyalty points I have?

Log-in to the club's ticketing website. Click on your name in the right-hand corner and it will be under the My Profile section.

For any further queries please email: tickets@cafc.co.uk. 

Thanks. Link to instructions for wheelchair tickers doesn't go anywhere. Anybody managed to find it? (Edit: now seen it)

Siv_in_Norfolk said:

Er_Be_Ab_Pl_Wo_Wo_Ch said:

Can the 100 blocks and the 200 blocks access each other/the same concourse 

No

RedPanda said:

Valley Ant said:

Just noticed that you only need to have bought a 2025/26 season ticket to have the same priority as those of us with 500 loyalty points gained over the past two seasons.
That's not rewarding loyalty.

It doesn't negatively affect anyone. We have 36000 tickets, it's not Wrexham or Wycombe away. 

It may do if I can't get the seats I am after although I will never know.

With the linked accounts now extended to 12 tickets, do we still think it will go to general sale on Tuesday?

I'm after 5 & starting to wonder

Valley Ant said:

Just noticed that you only need to have bought a 2025/26 season ticket to have the same priority as those of us with 500 loyalty points gained over the past two seasons.
That's not rewarding loyalty.

Don't I've already raised this and got pelters I agree with you it's bollocks atleast give them another phase at 5 or soming otherwise they are in the same hat trying to buy same sections etc even if there is thousands of seats available,that's not rewarding actual match goers.

cherryorchard said:

Valley Ant said:

Just noticed that you only need to have bought a 2025/26 season ticket to have the same priority as those of us with 500 loyalty points gained over the past two seasons.
That's not rewarding loyalty.

It's the modern world I'm afraid - a marketing ploy by the club to sell season tickets, which could well work.  

A good marketing ploy then.