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Play - Off Ticket information 24-25 (home leg sold out bar unsold season ticket seats)

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  • YTS1978 said:
    YTS1978 said:
    buckshee said:
    This is starting to get like the thread years ago about the Millwall fan called Lee Wall who was posting on one of their message boards about his season ticket seat being sold. 

    We all laughed at how thick he was, this is going that way. 
    What, we’re going to laugh at him again?
    In fairness StuWall was trying to buy a ticket for a league game he already had a ticket for. Its not the same! No one has been thick here, tge system just failed many of us and caused mass confusion. 
    No Stu Wall was trying to.buy his own season ticket seat for an FA cup game.  It was reserved. As in reserved for him to buy as the season holder. 
    I believe it was a league game, possibly against us. But I can't search the charltonlife archives on my phone. Someone will be able to confirm!
    Why would Stuwall a S/T holder be trying to buy his seat again?
    It must have been a cup game.
    No, that was the whole point. It was a league game, he had a ST, but for some reason he got caught up in the "big game" thinking - which is the same whenever we rock up anywhere, obviously - and thought he had to buy a ticket again. BUt when he tried his seat was taken - by him and his season ticket!
  • se9addick said:
    Valley11 said:
    Is there a decent match day car park near the Valley?
    Usually use trains but this time driving. Thanks in advance for any advice. 
    Makros? Park + settle any scores you have outstanding with fellow Lifers. 
    I use the Just Park app but don't know if there'll be much left given the size of the crowd, but worth a look....... there are other parking apps too.....?
    Also someone on here...... don't remember who (?) mentioned parking in IKEA? Don't know how long you can park without being 'spotted' or what time they close though?
    You can park in the Odeon car park for 5 hours. Not sure what time it closes though cause of operating hours, worth checking.
  • tallboy said:
    se9addick said:
    I know “here” wasn’t in another colour, maybe it should have been. But it did say “click here” in the English language and, if you did indeed click here, you were taken to the page showing your ST seats. 
    But clicking directly on 'here' was'nt working for quite a few people i.e. those using Google Chrome. Chrome is the worlds most popular browser so it affected a large number of users. Not having this tested before it went out to the general public is very poor. 
    Not the case. I used Google Chrome on Sunday evening, clicked here. and it worked perfectly. The only issue was there was a tiny box you had to tick, left of the script, that I didn't initially do. I calmed down and read the page instructions, clicked the box and everything worked perfectly. E-mail arrived a few seconds later, and ticket printed at home!!
    Yes, but no one has said they were successful TODAY using chrome.
    I know I couldn't and had to use Safari.
  • I’ve been trying to buy home tickets in our ST seats for myself and my 9 year old son. When I click on the link to buy my ST seat it only give the option for my seat and not my son. Very irritating. 

    If I can’t get through on the phone (been trying all day) then I’ll have to take my chances on nabbing the seats when they come off reserved tomorrow morning. 
    Does the website have you linked with your son (I assume yes), then does the link say it is a "relationship", or a "strong.relationship"?.  The problem I had yesterday was 6 of my 8 said "strong relationship" and 2 said relationship. I couldn't buy for the 2.
    I tried deleting one and setting him back up again - weirdly if you choose family that is not considered "strong", you have to chose "customer to customer".  Unfortunately when I tried it told me I couldn't re-connect as that person was already in a strong relationship elsewhere.
    I then emailed the club and they sorted it quite quickly to be fair to them
    Simples... Or not!
    He’s set as “family”. I can’t see if it’s a strong relationship or not. Can’t be, but I’ll phone up once the playoffs are done and get them to sort it for me. Thanks for the tip. 

    I did manage to get through on the phone and I’ve got our tickets. They answered my call 5 minutes after they were supposed to close for the day. The staff seem to be doing everything they can. 
  • tallboy said:
    se9addick said:
    I know “here” wasn’t in another colour, maybe it should have been. But it did say “click here” in the English language and, if you did indeed click here, you were taken to the page showing your ST seats. 
    But clicking direcvtly on 'here' was'nt working for quite a few people i.e. those using Google Chrome. Chrome is the worlds most popular browser so it affected a large number of users. Not having this tested before it went out to the general public is very poor. 
    Well I used Chrome yesterday to book, so no need to test it.
    Well, not one person on this thread have said that they managed to purchase today via chrome (don't know if anyone did).
    Everyone that commented on their browser success said they had to use safari, including me and all my mates.
    Mine wouldn’t work on safari but managed to get straight through on Edge 
  • Gonna hold off until the unclaimed tickets get released tomorrow. Hoping to snag a home ticket in the covered end. 3 hour drive for me, but will be a wicked atmosphere

    All the Covered End Yoof will be in the West, whereas all the West Stand pensioners will be in the Covered End  :D
    I hope we get in a load of extra St Johns Ambulance staff etc.
    Some of the West Standers are gonna be in for a rude awakening  :)
  • edited May 5
    So if we sell oiut, hoe much net revenue do you think a home playoff leg is worth @Airman Brown or others? I'm guessing about £250-300k on the assumption we don't have to share. 
  • Off_it said:
    tallboy said:
    se9addick said:
    I know “here” wasn’t in another colour, maybe it should have been. But it did say “click here” in the English language and, if you did indeed click here, you were taken to the page showing your ST seats. 
    But clicking directly on 'here' was'nt working for quite a few people i.e. those using Google Chrome. Chrome is the worlds most popular browser so it affected a large number of users. Not having this tested before it went out to the general public is very poor. 
    Not the case. I used Google Chrome on Sunday evening, clicked here. and it worked perfectly. The only issue was there was a tiny box you had to tick, left of the script, that I didn't initially do. I calmed down and read the page instructions, clicked the box and everything worked perfectly. E-mail arrived a few seconds later, and ticket printed at home!!
    Ah, that's good to know then. Because it worked for you that must mean it would've worked for everyone else, if only they weren't so stupid. There were obviously no problems with the system or process, even though the club have since apologies for just such issues. Thanks for clearing everything up for us.
    Fair comment, and I sympathise for fans who have been affected, I was just trying to emphasise that it wasn't just a Chrome issue
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  • edited May 5
    So if we sell oiut, hoe much net revenue do you think a home playoff leg is worth @Airman Brown or others? I'm guessing about £250-300k on the assumption we don't have to share. 
    I might have this wrong but I thought for each game the money went into a pot for all the games and was then distributed equally between the four teams involved. Can’t remember if that includes the final too. As said, might have it completely wrong. Sure someone will know. Airman maybe?
  • Why have we given Wycombe all the Jimmy Seed stand? They can hardly sell 4,000 for a home game, just give them half and put our fans in the half as we did against Doncaster. 
  • Redrobo said:
    Maybe controversial but I think for the play off match ST holders should only be allowed to purchase 1 ticket, not 2.

    Main reason being that most ST holders will want to purchase their own seats and in many parts of the ground there isnt a spare seat next to them. Also, iirc, many moons ago (probably in the Prem days) when you had a ST book there were half a dozen or so "cup" tickets at the back that you could use for certain cup games. No need to purchase special tickets, just rip out "cup match B" & the jobs a good 'un. 

    There might have been progress in some areas but I think going back 20 years & having that system now would have alleviated 99% of today's problems. 
    You are joking of course.
    From a Clubs perspective season ticket holders are the backbone of the club. Money up front and in the bank in May.
    Fans buying tickets regularly throughout the season are equally as important, and those going or also going to away games may not add £’s to the coffers, but their support is appreciated and important and adds value in a different way.
    These two groups are there through thick and thin.
    I have bought 14 tickets for friends and family during this season and believe that fans in these two groups are significantly responsible for encouraging others to attend.
    Who better to encourage others to attend a big match like this? 
    We MAY sell out, but how many fans who have attended a game before (say) Christmas have missed out?
    The Club want to sell as many tickets as possible. Your own plus six sounds about right to me.
    Most won’t of course, but I would wager that the fans higher up the chain are more likely to bring someone who will come again.
    What !!!!   You think a ST holder should be allowed to buy their own ticket plus SIX others  ???  What planet are you on ??  If we have 7000 ST holders then that's 49000 tickets.

    I have news for you......the home ends have seats for roughly half that amount 🙄.


  • Anyone else still having issues logging into their ticketing account?
    I can log into the OS ok but when I go to ticketing and sign in I get ' An error has occurred. Please try again later.'

    Been like it most of the day.
    It's baffling that yesterday I could log into my account on my Android phone to buy my home ticket, but today to buy my away ticket couldn't log in on my phone (in either Chrome or Opera), getting the same message  BUT can log into my account on my Android tablet (in Chrome), and my PC just now (also in Chrome)


  • follett said:
    Tickets never flew off the shelves as quickly as this for the Doncaster game.

    Going to be interesting to see what happens if/ when we get to Wembley 
    we didn’t even have 15k in 2018 for the Shrewsbury home leg
    We had 14,367 that day apparently. Wouldn't surprise me if it was less.



    Thinking back the Shrewsbury game is an odd one:
    1. It felt much busier than 14.5k at the Valley that night.
    2. That said, how are able to sell out so easily in 2025 given the relentless underachievement since 2018? 
  • I know someone said earlier on here that the closed off blocks in the West and Jimmy Seed are for sale on the website they are still in grey which means unavailable not sold out. 
    No. They’re sold out.
    I got tickets about 12:30 in WSR . They were available an so was block A in the East 
  • edited May 5
    dickad1 said:
    follett said:
    Tickets never flew off the shelves as quickly as this for the Doncaster game.

    Going to be interesting to see what happens if/ when we get to Wembley 
    we didn’t even have 15k in 2018 for the Shrewsbury home leg
    We had 14,367 that day apparently. Wouldn't surprise me if it was less.



    Thinking back the Shrewsbury game is an odd one:
    1. It felt much busier than 14.5k at the Valley that night.
    2. That said, how are able to sell out so easily in 2025 given the relentless underachievement since 2018? 
    WE HAVE NOT SOLD OUT.

    You will find on Wednesday morning a great number of seats will become available.
  • @petesharp27 I had this same issue. I logged in as my kids using their fan id and I was able to buy their tickets individually. it did cost me an extra 1.50 booking fee though 


    petesharp27 said:
    I’ve been trying to buy home tickets in our ST seats for myself and my 9 year old son. When I click on the link to buy my ST seat it only give the option for my seat and not my son. Very irritating. 

    If I can’t get through on the phone (been trying all day) then I’ll have to take my chances on nabbing the seats when they come off reserved tomorrow morning. 

  • Why have we given Wycombe all the Jimmy Seed stand? They can hardly sell 4,000 for a home game, just give them half and put our fans in the half as we did against Doncaster. 
    When they reached the play offs 3 years ago, they got 2,200 for MK Dons and sold out, so they are capable of traveling. I'd be surprised if they sell out against us though, so many of their fans seem to think the tie is a formality for us, so i wonder if a lot just won't bother or will decide once the first leg result is known.

    I wouldn't be surprised if we see them send about 1,200 back and the JS ends up segregated.
  • Redrobo said:
    Maybe controversial but I think for the play off match ST holders should only be allowed to purchase 1 ticket, not 2.

    Main reason being that most ST holders will want to purchase their own seats and in many parts of the ground there isnt a spare seat next to them. Also, iirc, many moons ago (probably in the Prem days) when you had a ST book there were half a dozen or so "cup" tickets at the back that you could use for certain cup games. No need to purchase special tickets, just rip out "cup match B" & the jobs a good 'un. 

    There might have been progress in some areas but I think going back 20 years & having that system now would have alleviated 99% of today's problems. 
    You are joking of course.
    From a Clubs perspective season ticket holders are the backbone of the club. Money up front and in the bank in May.
    Fans buying tickets regularly throughout the season are equally as important, and those going or also going to away games may not add £’s to the coffers, but their support is appreciated and important and adds value in a different way.
    These two groups are there through thick and thin.
    I have bought 14 tickets for friends and family during this season and believe that fans in these two groups are significantly responsible for encouraging others to attend.
    Who better to encourage others to attend a big match like this? 
    We MAY sell out, but how many fans who have attended a game before (say) Christmas have missed out?
    The Club want to sell as many tickets as possible. Your own plus six sounds about right to me.
    Most won’t of course, but I would wager that the fans higher up the chain are more likely to bring someone who will come again.
    What !!!!   You think a ST holder should be allowed to buy their own ticket plus SIX others  ???  What planet are you on ??  If we have 7000 ST holders then that's 49000 tickets.

    I have news for you......the home ends have seats for roughly half that amount 🙄.


    I am on a planet that doesn’t think that every season ticket holder is going to buy six extra tickets.
    Most season ticket holders are in groups of two or more, and the likelihood is that most will not be buying more than their own group.
    I would also suggest that a large % of fans who do attend regularly know a season ticket holder. Allowing season ticket holders to buy them tickets is good isn’t it?
    Of my group of 3 season ticket holders who sit together, only I have bought extra tickets. Two to be precise. One for my nephew who has been a Charlton fan all his life but is a professional football club coach so cannot make most games, and his girlfriend's young 16 year old son. Potential permanent fan?

    Looking at the ticket situation at the moment and ignoring the IT issues, the sale has gone really well. I would think that most fans who go regularly have got tickets. My son has secured an additional 10 for his mates that aren’t season ticket holders but go to as many games as they can and all have been to at least 6 away games this season. (and they went to some seriously shit games). 

    I don’t know how many you think is reasonable, but how bad would the IT issues have been if everyone could have bought just 1or 2? 
    How many extra attempts would have been made on the system? We all want to sit with our friends and families. How could you relocate to somewhere else as a group? Do you buy and then try to move? How would the club facilitate this? When tickets go back on sale, would you have dozens going back in for a better seat and then getting a refund and round we go again?

    For the vast majority we have sorted that out ourselves, because we have the flexibility to do so.

    49000 😂
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  • dickad1 said:
    follett said:
    Tickets never flew off the shelves as quickly as this for the Doncaster game.

    Going to be interesting to see what happens if/ when we get to Wembley 
    we didn’t even have 15k in 2018 for the Shrewsbury home leg
    We had 14,367 that day apparently. Wouldn't surprise me if it was less.



    Thinking back the Shrewsbury game is an odd one:
    1. It felt much busier than 14.5k at the Valley that night.
    2. That said, how are able to sell out so easily in 2025 given the relentless underachievement since 2018? 

    Speaking personally, I was no longer attending games at the Valley in that season in protest against the ownership. I'm guessing a decent number of people doing that either as a conscious choice or just through being generally fed up with it
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