I know someone said earlier on here that the closed off blocks in the West and Jimmy Seed are for sale on the website they are still in grey which means unavailable not sold out.
No. They’re sold out.
Please explain then why they are grey, which is unavailable, and not pink, green or purple which are showing as sold out.
I know someone said earlier on here that the closed off blocks in the West and Jimmy Seed are for sale on the website they are still in grey which means unavailable not sold out.
Someone said tickets in the Jimmy Seed were on sale to Charlton fans?
I know someone said earlier on here that the closed off blocks in the West and Jimmy Seed are for sale on the website they are still in grey which means unavailable not sold out.
I clicked into them regularly - they never re coloured them but were very much on sale - and sold
One of the most disappointing things about all of this is that the club seem to have underestimated the demand they would face for tickets. But then they always seem to underestimate the demand for big games, despite all of the evidence to the contrary.
I still remember the fiasco for the Man Utd FA Cup tickets back in the day. It seems we will never learn.
Thing is, there is no “we”. The club has very little institutional memory due to the turnover in management and staff. Current decision makers don’t remember 2019, never mind 1994.
Yep, that's exactly what I was thinking.
If only they had something like a fans liaison, or a supporters club (or more than one), or maybe even a fans Trust ....... and a telephone!
Anyone else still having issues logging into their ticketing account? I can log into the OS ok but when I go to ticketing and sign in I get ' An error has occurred. Please try again later.'
Been like it most of the day.
Having you tried logging into your account from a different device? Try a friend / your partners phone
We were given 36,918 tickets in 2019 - initial allocation was 4 tickets per 18/19, 19/20 and VG member then to those with 100 points again with four then on general sale where those who’d already purchased could buy again upto 6 in total or 6 from general sale
Tickets never flew off the shelves as quickly as this for the Doncaster game.
Going to be interesting to see what happens if/ when we get to Wembley
None of the teams we could play at Wembley would take as many as Sunderland did in 2019.
Im not sure how it works but presumably we would be given an even bigger allocation then last time, and take over 40K there.
Birmingham took 43k for the final this season. Seems to be the max they could offer. I think all the extra tickets were in the top tier.
Anyone who wants a ticket in the lower tier at Wembley would need to buy one ASAP as they will go immediately. Top tier tickets won’t be as much of a demand.
'3-0 down after the first leg, there'll be plenty of spares available' "that's the spirit , fuck off you miserable git , i bet your fun at parties" 'just getting y'all prepared'
The system in place has been explained many times, it's not the ticket office who need a bollocking, it's our fans buying other seats, moaning and then creating more work and queues by them ringing/emailing the TO to make changes.
ST seats are held until 11am tomorrow, absolutely zero need for people to panic buy.
I’d like to like and lol this. Like because yes some haven’t read the instructions properly or not realised their seat is greyed out as it’s reserved for them but also lol because the link provided by the club is ambiguous and the ‘here’ you have to click wasn’t a different colour, or highlighted or underlined or anything. But in general I agree there has been a degree of panicking seeing as seats are held until 11am tomorrow. Seeing as the game is Thursday week I do feel the club could have held seats for at least a further 24 hours and I don’t agree with fans being able to buy up to six tickets.
I know “here” wasn’t in another colour, maybe it should have been. But it did say “click here” in the English language and, if you did indeed click here, you were taken to the page showing your ST seats.
Except when I got in at 11.30 yesterday that box definitely wasn't there. We were told to look for the reservations but there was nothing showing. There have been untold separate things wrong probably more than 10 and yet people are digging out the fans (not you).
Yes fans that haven't read the instructions are at fault, but not the majority that read the instructions and were provided with no links, then unclear not working links, no warning even now as far as I'm aware that the majority have only been able to purchase using safari, having to incur more fees by doing separate transactions, having to buy adult tickets as couldn't buy kids tickets, having to sit separately as couldn't buy all S/T seats that were linked and on and on and on....
No one can be happy with our not fit for purpose ticket system if they have an awareness of the tens of failings in this awful system.
This is starting to get like the thread years ago about the Millwall fan called Lee Wall who was posting on one of their message boards about his season ticket seat being sold.
We all laughed at how thick he was, this is going that way.
What, we’re going to laugh at him again?
In fairness StuWall was trying to buy a ticket for a league game he already had a ticket for. Its not the same! No one has been thick here, tge system just failed many of us and caused mass confusion.
No Stu Wall was trying to.buy his own season ticket seat for an FA cup game. It was reserved. As in reserved for him to buy as the season holder.
I believe it was a league game, possibly against us. But I can't search the charltonlife archives on my phone. Someone will be able to confirm!
Why would Stuwall a S/T holder be trying to buy his seat again? It must have been a cup game.
We were given 36,918 tickets in 2019 - initial allocation was 4 tickets per 18/19, 19/20 and VG member then to those with 100 points again with four then on general sale where those who’d already purchased could buy again upto 6 in total or 6 from general sale
Initially, but more were released from hospitality. The final figure was circa 40k, but we didn’t quite sell them.
I know someone said earlier on here that the closed off blocks in the West and Jimmy Seed are for sale on the website they are still in grey which means unavailable not sold out.
No. They’re sold out.
Please explain then why they are grey, which is unavailable, and not pink, green or purple which are showing as sold out.
The map continued to show them as black, which also happened when the west ones were sold on Saturday. But they have definitely been sold.
I know “here” wasn’t in another colour, maybe it should have been. But it did say “click here” in the English language and, if you did indeed click here, you were taken to the page showing your ST seats.
But clicking direcvtly on 'here' was'nt working for quite a few people i.e. those using Google Chrome. Chrome is the worlds most popular browser so it affected a large number of users. Not having this tested before it went out to the general public is very poor.
Well I used Chrome yesterday to book, so no need to test it.
Well, not one person on this thread have said that they managed to purchase today via chrome (don't know if anyone did). Everyone that commented on their browser success said they had to use safari, including me and all my mates.
I know someone said earlier on here that the closed off blocks in the West and Jimmy Seed are for sale on the website they are still in grey which means unavailable not sold out.
No. They’re sold out.
Please explain then why they are grey, which is unavailable, and not pink, green or purple which are showing as sold out.
The wait til Wednesday. Gonna take an early lunch to make sure I get on for 11:00 am. Fingers crossed, else it will be CharltonTV for me.
You will be absolutely fine. I wish I’d waited, but I just wanted it resolved.
Waiting for what though? If he's looking to get his season ticket seats he needs to do that between now and 10:59 AM on Wednesday. What did you want resolved?
Waited for the unused season ticket seats in prime locations, which will be available at 11am on Wednesday. I just wanted to resolve the agony of waiting.
This is starting to get like the thread years ago about the Millwall fan called Lee Wall who was posting on one of their message boards about his season ticket seat being sold.
We all laughed at how thick he was, this is going that way.
What, we’re going to laugh at him again?
In fairness StuWall was trying to buy a ticket for a league game he already had a ticket for. Its not the same! No one has been thick here, tge system just failed many of us and caused mass confusion.
No Stu Wall was trying to.buy his own season ticket seat for an FA cup game. It was reserved. As in reserved for him to buy as the season holder.
I believe it was a league game, possibly against us. But I can't search the charltonlife archives on my phone. Someone will be able to confirm!
Why would Stuwall a S/T holder be trying to buy his seat again? It must have been a cup game.
It was the league game against us. He was trying to buy a few seats together and was told his seat was taken (by his own season ticket) and he couldn't work out what was going on.
Actually re-read that thread earlier on, it's comedy gold.
Is there a decent match day car park near the Valley? Usually use trains but this time driving. Thanks in advance for any advice.
Makros? Park + settle any scores you have outstanding with fellow Lifers.
I use the Just Park app but don't know if there'll be much left given the size of the crowd, but worth a look....... there are other parking apps too.....? Also someone on here...... don't remember who (?) mentioned parking in IKEA? Don't know how long you can park without being 'spotted' or what time they close though?
Maybe controversial but I think for the play off match ST holders should only be allowed to purchase 1 ticket, not 2.
Main reason being that most ST holders will want to purchase their own seats and in many parts of the ground there isnt a spare seat next to them. Also, iirc, many moons ago (probably in the Prem days) when you had a ST book there were half a dozen or so "cup" tickets at the back that you could use for certain cup games. No need to purchase special tickets, just rip out "cup match B" & the jobs a good 'un.
There might have been progress in some areas but I think going back 20 years & having that system now would have alleviated 99% of today's problems.
The wait til Wednesday. Gonna take an early lunch to make sure I get on for 11:00 am. Fingers crossed, else it will be CharltonTV for me.
You will be absolutely fine. I wish I’d waited, but I just wanted it resolved.
Waiting for what though? If he's looking to get his season ticket seats he needs to do that between now and 10:59 AM on Wednesday. What did you want resolved?
Nah I'm a fair weather supporter, so only turn up when we aren't shite 😂
Well if that's the case, I think @Uboat reply to you might not be a smooth running as he says.
Why not? Log in at 11 on Wednesday and take your pick.
Comments
If only they had something like a fans liaison, or a supporters club (or more than one), or maybe even a fans Trust ....... and a telephone!
Im not sure how it works but presumably we would be given an even bigger allocation then last time, and take over 40K there.
"that's the spirit , fuck off you miserable git , i bet your fun at parties"
'just getting y'all prepared'
We were told to look for the reservations but there was nothing showing.
There have been untold separate things wrong probably more than 10 and yet people are digging out the fans (not you).
Yes fans that haven't read the instructions are at fault, but not the majority that read the instructions and were provided with no links, then unclear not working links, no warning even now as far as I'm aware that the majority have only been able to purchase using safari, having to incur more fees by doing separate transactions, having to buy adult tickets as couldn't buy kids tickets, having to sit separately as couldn't buy all S/T seats that were linked and on and on and on....
No one can be happy with our not fit for purpose ticket system if they have an awareness of the tens of failings in this awful system.
It must have been a cup game.
Everyone that commented on their browser success said they had to use safari, including me and all my mates.
Actually re-read that thread earlier on, it's comedy gold.
Also someone on here...... don't remember who (?) mentioned parking in IKEA? Don't know how long you can park without being 'spotted' or what time they close though?
Main reason being that most ST holders will want to purchase their own seats and in many parts of the ground there isnt a spare seat next to them. Also, iirc, many moons ago (probably in the Prem days) when you had a ST book there were half a dozen or so "cup" tickets at the back that you could use for certain cup games. No need to purchase special tickets, just rip out "cup match B" & the jobs a good 'un.
There might have been progress in some areas but I think going back 20 years & having that system now would have alleviated 99% of today's problems.