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***Password Reset Request - Update & advice in opening post***

24

Comments

  • cabbles
    cabbles Posts: 15,254
    This is all just a big cyber attack by Ibborg in an attempt to gain control
  • flyingkiwiDK
    flyingkiwiDK Posts: 5,722
    Done!
  • blackpool72
    blackpool72 Posts: 23,667
    AFKABartram said:
    The good news is around a third of our active users have now successfully updated their passwords today.

    The bad news is one of them is Elfsborg :-)
    Brilliant. 😂😂
  • i_b_b_o_r_g
    i_b_b_o_r_g Posts: 18,948
    cabbles said:
    This is all just a big cyber attack by Ibborg in an attempt to gain control
    Cybborg
  • BR3red
    BR3red Posts: 1,715
    Just read this thread, after trying to get back onto CL and succeeding.

    Bit of a rubbish thread if you couldn’t log back in 🤔
  • AFKABartram
    AFKABartram Posts: 57,822
    BR3red said:
    Just read this thread, after trying to get back onto CL and succeeding.

    Bit of a rubbish thread if you couldn’t log back in 🤔
    You can still read the thread pinned to the top of forum if not logged in. It’s not a Members Only category thread
  • LargeAddick
    LargeAddick Posts: 32,554
    A bit off piste but how do I stop getting notifications when posts are made on certain threads?
  • bertpalmer1
    bertpalmer1 Posts: 4
    bertpalmer cant get in so ive had to use my alias,so as well as all me flags gone ive  now lost me lol and likes,please transfer them over,shouldnt take long,its a carve up i tell ya,outrageous!!!
  • Addickted
    Addickted Posts: 19,456
    bertpalmer1 said:
    bertpalmer cant get in so ive had to use my alias,so as well as all me flags gone ive  now lost me lol and likes,please transfer them over,shouldnt take long,its a carve up i tell ya,outrageous!!!
    You should start a Like/LOL survey over the competence of the Mods.
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  • i_b_b_o_r_g
    i_b_b_o_r_g Posts: 18,948
    LargeAddick said:
    A bit off piste but how do I stop getting notifications when posts are made on certain threads?
    Will look into it
  • MrOneLung
    MrOneLung Posts: 26,832
    you have accidentally clicked on the star on the right hand side of the thread (when looking on the main page) 
    just click it again. 
  • Chris_from_Sidcup
    Chris_from_Sidcup Posts: 35,994
    Curb_It said:
    Tavern doesn’t have his email add. Think was his old work one.  This could cause quite a few problems for people in similar situations.

    Massive pain for the admin.

    Can you put the email address up that people can contact you? Thanks.


    Same happened to me as it was an old work email from a job i left about 10 years ago, but admin sorted it pretty much immediately. 
  • AFKABartram
    AFKABartram Posts: 57,822
    GreenhitheRed2 said:
    I managed to perform the password reset OK but I now have a completely new account with ‘2’ added the to the end of my username. 

    Appears to be a new account creation rather than a password reset. 
    Not the case. You opened the 2 account in 2014 with this email address and you’ve simply reactivated it. 

    Can you email admin@charltonlife.com and we’ll easily resolve it so you use your GreenhitheRed account. Cheers
  • sam3110
    sam3110 Posts: 21,241
    Back in, cheers guys
  • Wheresmeticket
    Wheresmeticket Posts: 17,304
    edited November 2019
    AFKABartram said:
    Whataballache.


    If there's been no data breach why are you publicising my password?
  • Lincsaddick
    Lincsaddick Posts: 32,345
    edited November 2019
    I'm back on board .. super quick work from 'AFKA'  .. thanks a lot
  • AFKABartram
    AFKABartram Posts: 57,822
    Update

    610 users have successfully reset their account passwords. Still have a long way to go though. 

    If you’ve an issue during the process, can’t remember your registered email or can no longer access it, email us at admin@charltonlife.com with username etc and we will help you.

    If you can, it will be much easier trying to sort this today before we get into the working week.

    Please don’t try to open a new account, that just complicates things. No new accounts are being processed at present until we’ve got existing users resolved. 

    Thanks all 

  • Badger
    Badger Posts: 4,842
    Thanks, now reset.
  • CH4RLTON
    CH4RLTON Posts: 2,618
    edited November 2019
    Thanks all done, I wonder if any well known lifers are still AWOL, we need to make a most wanted list 
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  • bertpalmer
    bertpalmer Posts: 1,774
    thanks Afka sorted now,have my lol and likes back and bertpalmer1 has been culled,still cant find my flags anywhere






    and im still waiting for an explanation on why my survey was deleted
  • Curb_It
    Curb_It Posts: 21,218
    AFKABartram said:
    Update

    610 users have successfully reset their account passwords. Still have a long way to go though. 

    If you’ve an issue during the process, can’t remember your registered email or can no longer access it, email us at admin@charltonlife.com with username etc and we will help you.

    If you can, it will be much easier trying to sort this today before we get into the working week.

    Please don’t try to open a new account, that just complicates things. No new accounts are being processed at present until we’ve got existing users resolved. 

    Thanks all 

    How many regular users do you have? 
  • blackpool72
    blackpool72 Posts: 23,667
    611
  • Callumcafc
    Callumcafc Posts: 63,755
    edited November 2019
    Just had an issue where using my password to log in would work (as in reload the page instead of giving a wrong password error) but then the refreshed page still had me logged out.
  • AFKABartram
    AFKABartram Posts: 57,822
    About 1,500 active (regular) members at mo.

    up to about 670 reset and ok so far. The percentage of people who no longer have access to the email they registered with, or can’t remember it and need assistance is enormous. 

    Please note, when doing your reset, when you enter your email address I think it’s case sensitive. So if you enter what you think it is and it’s not recognising it, try all in lower case, with an opening capital etc. 

    Cheers all
  • Valley27000
    Valley27000 Posts: 3,417
    Thanks for the help.
  • HantsAddick
    HantsAddick Posts: 2,423
    Finally reset mine. Thanks to Admin for your help and patience.
  • Lewis Coaches
    Lewis Coaches Posts: 5,408
    That took only 5 minutes to get back to me. Thanks for the service. 
    If only we could get Roland out that quickly....
  • Ped45
    Ped45 Posts: 44
    Every time I log in I have to go through the whole process of entering a "new" password again. How can I stay logged in please?

  • cazo
    cazo Posts: 1,483
    At last all done👍

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