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Season Tickets......A call from the club

While i was out today, my other half took a phone call from Charlton inquiring if i was going to renew my season tickets. When she said that i wasnt, it seemed to her that the woman sounded extreamly concerned and was very keen to have feedback as too why!

She said it didnt sound like a noraml sales pitch type call, it sounded like a very worried lady!
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Comments

  • cafcfan
    cafcfan Posts: 11,205
    cafckev said:

    While i was out today, my other half took a phone call from Charlton inquiring if i was going to renew my season tickets. When she said that i wasnt, it seemed to her that the woman sounded extreamly concerned and was very keen to have feedback as too why!

    She said it didnt sound like a noraml sales pitch type call, it sounded like a very worried lady!

    Unique Belgian accent?
  • LargeAddick
    LargeAddick Posts: 32,639
    Waiting for my call, hope they ring as I have a few things to say, politely of course.
  • ricky_otto
    ricky_otto Posts: 22,600
    cafckev said:

    While i was out today, my other half took a phone call from Charlton inquiring if i was going to renew my season tickets. When she said that i wasnt, it seemed to her that the woman sounded extreamly concerned and was very keen to have feedback as too why!

    She said it didnt sound like a noraml sales pitch type call, it sounded like a very worried lady!

    What's she doing answering the phone? - unless you have a phone in the Kitchen.
  • ricky_otto
    ricky_otto Posts: 22,600
    cafckev said:

    While i was out today, my other half took a phone call from Charlton inquiring if i was going to renew my season tickets. When she said that i wasnt, it seemed to her that the woman sounded extreamly concerned and was very keen to have feedback as too why!

    She said it didnt sound like a noraml sales pitch type call, it sounded like a very worried lady!

    Perhaps to woman on the phone is on commission. If so she will end up owing her employers money.
  • Clem_Snide
    Clem_Snide Posts: 11,747
    Had a phonecall about 10.30am. They wanted to know "where my head is in relation to taking advantage of the exceptional value offered by a season ticket and why I haven't renewed".

    "My head is telling me not to give the current ownership another penny of my money".
  • Henry Irving
    Henry Irving Posts: 85,282
    Someone said on another thread that they had hired an agency to make the calls hoping to pick up on the positive vibes of the Slade appointment.

    Thankless task for the agency staff who must dream of the chance to sell double glazing instead.
  • Missed It
    Missed It Posts: 2,735

    Someone said on another thread that they had hired an agency to make the calls hoping to pick up on the positive vibes of the Slade appointment.

    Thankless task for the agency staff who must dream of the chance to sell double glazing instead.

    More money down the drain...

    Katrien has already spent half the season ticket income on attending conferences and pointless marketing!
  • Waiting for my call, hope they ring as I have a few things to say, politely of course.

    If they do ring, ask to speak to squirrel face and say them impolitely.
  • Had a phonecall about 10.30am. They wanted to know "where my head is in relation to taking advantage of the exceptional value offered by a season ticket and why I haven't renewed".

    "My head is telling me not to give the current ownership another penny of my money".

    Please tell me that they didn't really ask where your head was? Is that a 'thing' in sales now?
  • redman
    redman Posts: 5,292
    no call to us as far as we know - unless they are calling from a "number withheld"? - are they?

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  • Clem_Snide
    Clem_Snide Posts: 11,747

    Had a phonecall about 10.30am. They wanted to know "where my head is in relation to taking advantage of the exceptional value offered by a season ticket and why I haven't renewed".

    "My head is telling me not to give the current ownership another penny of my money".

    Please tell me that they didn't really ask where your head was? Is that a 'thing' in sales now?
    The first paragraph is exactly what the girl asked me.
  • mogodon
    mogodon Posts: 3,412
    Mandy left a message on my answerphone re a ticket query and was gone within a few days. I must get round to calling her back.
  • rananegra
    rananegra Posts: 3,695
    Got a call last week - number wasn't withheld and the woman on the other end was very polite, as was I when I explained that I couldn't renew while this owner was in charge.
  • T_C_E
    T_C_E Posts: 16,424

    Someone said on another thread that they had hired an agency to make the calls hoping to pick up on the positive vibes of the Slade appointment.

    Thankless task for the agency staff who must dream of the chance to sell double glazing instead.

    I just bought some double glazing from a lady on the phone , well I didn't have too but I had two choices! ;)
  • LargeAddick
    LargeAddick Posts: 32,639

    Waiting for my call, hope they ring as I have a few things to say, politely of course.

    If they do ring, ask to speak to squirrel face and say them impolitely.
    I did wonder what would happen if I said I was thinking of renewing but needed to speak to Katie first.
  • T_C_E
    T_C_E Posts: 16,424
    redman said:

    no call to us as far as we know - unless they are calling from a "number withheld"? - are they?

    Number "undisclosed" ;)

  • Had a phonecall about 10.30am. They wanted to know "where my head is in relation to taking advantage of the exceptional value offered by a season ticket and why I haven't renewed".

    "My head is telling me not to give the current ownership another penny of my money".

    Please tell me that they didn't really ask where your head was? Is that a 'thing' in sales now?
    The first paragraph is exactly what the girl asked me.
    Oh sweet Jesus that's the sort of bollocks guaranteed to wind most people up that they spout on The Apprentice. Not trying to convince lapsed ST holders during a dispute with the clubs owners.
  • Cardinal Sin
    Cardinal Sin Posts: 5,233
    I might switch my call screening off until I get the pleasure. My head is on my shoulders still and ready for the question.
  • Dave2l
    Dave2l Posts: 8,880
    Upon receiving the call:

    "The ONLY reason why I'm not renewing is because the CEO spat at me when I just simply tried to ask why Roland doesn't attend home matches. My son was next to me I was horrified and now want absolutely nothing to do with the club for a while. Really upsetting"

    ^ that ought to rustle a few feathers back at the office. It almost sounds plausible if you sell the story right.

    Lying is wrong. A lesson could be learnt.
  • superclive98
    superclive98 Posts: 4,800
    Just tell them that you won't renew while the lying bitch remains in charge. Oh, I forgot, players are only signing because of her!

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  • Taxi_Lad
    Taxi_Lad Posts: 3,778
    Got the call this afternoon from 02082692555
  • Henry Irving
    Henry Irving Posts: 85,282
    Taxi_Lad said:

    Got the call this afternoon from 02082692555

    Would be a shame if people rang then back on that number
  • Solidgone
    Solidgone Posts: 10,224
    Give a little whistle....
  • Pedro45
    Pedro45 Posts: 5,837
    Taxi_Lad said:

    Got the call this afternoon from 02082692555

    Me too...but it was to my mobile phone and I missed it.
  • shirty5
    shirty5 Posts: 19,252
    If you are not going to renew and receive a phone call from the ticket office then politely ask if you can get a call personally from Meire to explain why.
  • seth plum
    seth plum Posts: 53,448
    I am waiting for a call and intend to try to cut a deal like with insurance, or broadband, or energy, or car servicing.
    I hope they allow the poor callers autonomy and flexibility.
  • Addickted
    Addickted Posts: 19,456
    edited June 2016
    I get the feeling there may be a "don't even bother calling them" list and seth is at about no. 5.
  • seth plum
    seth plum Posts: 53,448
    Harsh :smiley:
  • I reckon those of us that left our season tickets at Sam Bartram's feet won't be getting a call... unfortunately.
  • cafc999
    cafc999 Posts: 4,970

    I reckon those of us that left our season tickets at Sam Bartram's feet won't be getting a call... unfortunately.

    Yep as Tony the Testicle has your details and has put them all on his banned list