While i was out today, my other half took a phone call from Charlton inquiring if i was going to renew my season tickets. When she said that i wasnt, it seemed to her that the woman sounded extreamly concerned and was very keen to have feedback as too why!
She said it didnt sound like a noraml sales pitch type call, it sounded like a very worried lady!
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"My head is telling me not to give the current ownership another penny of my money".
Thankless task for the agency staff who must dream of the chance to sell double glazing instead.
Katrien has already spent half the season ticket income on attending conferences and pointless marketing!
"The ONLY reason why I'm not renewing is because the CEO spat at me when I just simply tried to ask why Roland doesn't attend home matches. My son was next to me I was horrified and now want absolutely nothing to do with the club for a while. Really upsetting"
^ that ought to rustle a few feathers back at the office. It almost sounds plausible if you sell the story right.
Lying is wrong. A lesson could be learnt.
I hope they allow the poor callers autonomy and flexibility.