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Not allowed to watch my own club ... so much for Target 20k

mogodon
mogodon Posts: 3,406
edited May 2016 in General Charlton
I have supported Charlton since 1982 and attended matches regularly. Until 2006 I was a season-ticket holder, with my wife, but as we moved out of the area we did not renew, preferring to turn up and pay on the day for games (not too hard, especially of late!). More than a week ago I emailed the club as I had heard proof of support was needed to attend the Burnley game. It is lucky I did otherwise my day - and that of my wife and two daughters who I persuaded to come after the last three times they watched being utterly dire - would have been wasted, alongside a 200-mile round trip. I finally got a reply this morning.

We are only selling tickets to people who have previous purchase history with us for this game as the Burney away end is sold out. We have looked up your name on the system and we cannot seem to find you on the system which goes back as far as 10 years’ worth of purchase history. Therefore you will be unable to purchase a ticket for this game, unless we can locate your purchase history with us.

Thank you.

Best Regards
The Supporter Relations Team

So, for the first time, I am not able to attend a home game of my own club even though there will be swathes of empty seats. Aside from my own disappointment, I wonder exactly how Katrien plans on reaching her much publicised Target 20K. On, and does someone want to tell the club we are playing Burnley and not Burney?

Well done Roland. This is what you have done to our club.
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Comments

  • Oggy Red
    Oggy Red Posts: 44,955
    Perhaps someone on here can purchase tickets on your behalf using their CON card?

  • DaveMehmet
    DaveMehmet Posts: 21,601
    I'd say you've had a result not being able to get tickets.
  • gilbertfilbert
    gilbertfilbert Posts: 2,282
    Ah, I see your mistake. Didn't you know that Charlton isn't our club? It's Roland's apparently.
  • ken_shabby
    ken_shabby Posts: 6,256
    So if the 'Burney' away end is sold out, only home fans who can prove they have regilarly supported the club ( with proof) can attend?
    I went to see the Hull game in august. The Hull end was pretty full- had they sold out, would I have been turned away.
    Where exactly is the logical connexion between the two things? Away end full - stop selling home fans tickets.
  • FolkestoneAddick
    FolkestoneAddick Posts: 85
    ken_shabby said:

    So if the 'Burney' away end is sold out, only home fans who can prove they have regilarly supported the club ( with proof) can attend?
    I went to see the Hull game in august. The Hull end was pretty full- had they sold out, would I have been turned away.
    Where exactly is the logical connexion between the two things? Away end full - stop selling home fans tickets.

    I assume they limit tickets in the other stands so that Burnley fans can't buy them
  • Stig
    Stig Posts: 29,026
    mogodon said:

    Ongoing conversation with the club. In a bid to prove I am a fan I have so far sent them pictures of me at Wembley in 1998 and The Valley in 1992, a picture of my daughter aged one week in a Charlton onesy, a share certificate rendered worthless by mismanagement, a letter from the club written in 2004 confirming I was a member, a season-ticket stub from 2001-02, a letter from the club re incidents caused by Millwall fans at the 1993 home game, a letter to me from then captain Simon Webster written after the 0-1 loss to Bury in October 1992, a picture of my wife sitting in the home dressing room with Chris Powell and Jonny Robinson from about 1999 plus some ticket stubs. Still waiting to hear if this proves enough to buy a ticket for tomorrow!!!

    But what's any of that got to do with Staprix FC, huh?

  • Oakster
    Oakster Posts: 6,812
    Blimey Mogodon you'll be on the sofa after all that!
  • mogodon
    mogodon Posts: 3,406
    Oakster said:

    Blimey Mogodon you'll be on the sofa after all that!

    Oh God. Perhaps I will email them admitting to being a Burnley fan after all ...
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  • guinnessaddick
    guinnessaddick Posts: 28,638
    It's always hard to book the best table in a restaurant.
  • cantersaddick
    cantersaddick Posts: 16,932
    I have sympathy for you. It's a shambles and they are managing the situation very badly.

    I will say though, why don't you have a red card? They make the whole purchaseing tickets process much easier. It also keeps a record of your purchase history. There are always going to be games that are on restricted sale each year. The QPR game at the beginning of the season was, and that was long before any protests or anything. If you want to attend whichever games you want make it easy for yourself and get a membership card.
  • T
    T Posts: 1,348
    cantersaddick said:

    I have sympathy for you. It's a shambles and they are managing the situation very badly.

    I will say though, why don't you have a red card? They make the whole purchaseing tickets process much easier. It also keeps a record of your purchase history. There are always going to be games that are on restricted sale each year. The QPR game at the beginning of the season was, and that was long before any protests or anything. If you want to attend whichever games you want make it easy for yourself and get a membership card.

    Except you can only buy one ticket for yourself. (see other thread!)

  • queensland_addick
    queensland_addick Posts: 7,547
    mogodon said:

    Ongoing conversation with the club. In a bid to prove I am a fan I have so far sent them pictures of me at Wembley in 1998 and The Valley in 1992, a picture of my daughter aged one week in a Charlton onesy, a share certificate rendered worthless by mismanagement, a letter from the club written in 2004 confirming I was a member, a season-ticket stub from 2001-02, a letter from the club re incidents caused by Millwall fans at the 1993 home game, a letter to me from then captain Simon Webster written after the 0-1 loss to Bury in October 1992, a picture of my wife sitting in the home dressing room with Chris Powell and Jonny Robinson from about 1999 plus some ticket stubs. Still waiting to hear if this proves enough to buy a ticket for tomorrow!!!

    Obviously just a glory hunter!
  • mogodon
    mogodon Posts: 3,406
    cantersaddick said:

    I have sympathy for you. It's a shambles and they are managing the situation very badly.

    I will say though, why don't you have a red card? They make the whole purchaseing tickets process much easier. It also keeps a record of your purchase history. There are always going to be games that are on restricted sale each year. The QPR game at the beginning of the season was, and that was long before any protests or anything. If you want to attend whichever games you want make it easy for yourself and get a membership card.

    Appreciate that and I should, but have never had a problem before now (perhaps been lucky). As I take family on occasions, this would not help on those days either. Been to eight home matches this season without any hassle (other than the speed they sell tickets). If we were close to selling out I could understand. But we are hemorrhaging supporters ...
  • Henry Irving
    Henry Irving Posts: 85,227
    It's because the leadership at the Valley is so poor they can't delegate and so they can't give people freedom to make decisions.

    Everything has to go via KM and Tony Cahones so if they aren't around no one can make a decision.

    Normally someone would look at the evidence provided, maybe ask a colleague or a supervisor and say "OK, you can have the tickets but give me your details and we'll issue you with a red card for future games. Let us have your details so you are on the system".

    That way they get the sales and they get another email to market to. Good business.

    But the poor management means no one can make a decision on their own. They have to wait hours or days to ask a senior manager about a £100 transaction.

    They will just get blamed by Mandy Rice-Davies or Tony the bully if they are wrong so why should they take a risk.

  • dizzee
    dizzee Posts: 5,616
    mogodon said:

    Ongoing conversation with the club. In a bid to prove I am a fan I have so far sent them pictures of me at Wembley in 1998 and The Valley in 1992, a picture of my daughter aged one week in a Charlton onesy, a share certificate rendered worthless by mismanagement, a letter from the club written in 2004 confirming I was a member, a season-ticket stub from 2001-02, a letter from the club re incidents caused by Millwall fans at the 1993 home game, a letter to me from then captain Simon Webster written after the 0-1 loss to Bury in October 1992, a picture of my wife sitting in the home dressing room with Chris Powell and Jonny Robinson from about 1999 plus some ticket stubs. Still waiting to hear if this proves enough to buy a ticket for tomorrow!!!

    But have you been to Stevenage on a wet Tuesday night?
  • mogodon
    mogodon Posts: 3,406
    dizzee said:

    mogodon said:

    Ongoing conversation with the club. In a bid to prove I am a fan I have so far sent them pictures of me at Wembley in 1998 and The Valley in 1992, a picture of my daughter aged one week in a Charlton onesy, a share certificate rendered worthless by mismanagement, a letter from the club written in 2004 confirming I was a member, a season-ticket stub from 2001-02, a letter from the club re incidents caused by Millwall fans at the 1993 home game, a letter to me from then captain Simon Webster written after the 0-1 loss to Bury in October 1992, a picture of my wife sitting in the home dressing room with Chris Powell and Jonny Robinson from about 1999 plus some ticket stubs. Still waiting to hear if this proves enough to buy a ticket for tomorrow!!!

    But have you been to Stevenage on a wet Tuesday night?
    Been to (old) Millwall on a snowy Tuesday night if that counts on the dismal rating. But Stevenage ... no ...but can easily put that right in League 2 in 2017-18.
  • ateamofcorygibbs
    ateamofcorygibbs Posts: 1,193
    Target "go fuck yourself"
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  • The Red Robin
    The Red Robin Posts: 26,127
    My dad had similar problems for this game. Season ticket holder for 30+ years and regular fan since the bloody 60s but no, Charlton wouldn't sell him a ticket for tomorrow. Morons. He eventually got one after advising they look him up on their database and records for this season alone. Bunch of amateurs.
  • alan dugdale
    alan dugdale Posts: 3,077
    Give up and go to another cinema mate.
  • cantersaddick
    cantersaddick Posts: 16,932
    T said:

    cantersaddick said:

    I have sympathy for you. It's a shambles and they are managing the situation very badly.

    I will say though, why don't you have a red card? They make the whole purchaseing tickets process much easier. It also keeps a record of your purchase history. There are always going to be games that are on restricted sale each year. The QPR game at the beginning of the season was, and that was long before any protests or anything. If you want to attend whichever games you want make it easy for yourself and get a membership card.

    Except you can only buy one ticket for yourself. (see other thread!)

    I have a red Card and I have bought 4. I didn't have to give any details about them or anything.

    I do have a regular purchase history though. Roughly 10 -15games between home and away each year.
  • T
    T Posts: 1,348
    cantersaddick said:

    T said:

    cantersaddick said:

    I have sympathy for you. It's a shambles and they are managing the situation very badly.

    I will say though, why don't you have a red card? They make the whole purchaseing tickets process much easier. It also keeps a record of your purchase history. There are always going to be games that are on restricted sale each year. The QPR game at the beginning of the season was, and that was long before any protests or anything. If you want to attend whichever games you want make it easy for yourself and get a membership card.

    Except you can only buy one ticket for yourself. (see other thread!)

    I have a red Card and I have bought 4. I didn't have to give any details about them or anything.

    I do have a regular purchase history though. Roughly 10 -15games between home and away each year.
    Did you not? wow, very different conversation i had.

    In fairness to them, i don't go any more than a couple of times a season now. But my daughter has been begging me to take her for a couple of years.
  • Hartleypete
    Hartleypete Posts: 4,699
    Look how can they build these flats if people want to keep coming. Christ they have done their best to piss people off and they still want to come, weird.
  • Baldybonce
    Baldybonce Posts: 9,648
    cantersaddick said:

    T said:

    cantersaddick said:

    I have sympathy for you. It's a shambles and they are managing the situation very badly.

    I will say though, why don't you have a red card? They make the whole purchaseing tickets process much easier. It also keeps a record of your purchase history. There are always going to be games that are on restricted sale each year. The QPR game at the beginning of the season was, and that was long before any protests or anything. If you want to attend whichever games you want make it easy for yourself and get a membership card.

    Except you can only buy one ticket for yourself. (see other thread!)

    I have a red Card and I have bought 4. I didn't have to give any details about them or anything.

    I do have a regular purchase history though. Roughly 10 -15games between home and away each year.
    same here, i often buy 3/4 tickets.
  • ricky_otto
    ricky_otto Posts: 22,600
    alan dugdale said:

    Give up and go to another cinema mate.

    Be warned though @DaveMehmet is on the prowl at the cinema on Sarurday
  • ricky_otto
    ricky_otto Posts: 22,600
    @mogodon check your inbox.
  • Wheresmeticket
    Wheresmeticket Posts: 17,304
    edited May 2016
    ateamofcorygibbs said:

    Target "go fuck yourself"

    Genuine LOL. Class.

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