email from the club
Comments
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I even checked my emails hoping I'd be one of the lucky 50. Sadly not..LargeAddick said:I'm going to 'reply all' if I get one stating my intentions not to renew my season ticket, urge the others copied in to do the same, and then advise them to protest at the Blackburn game. This could be a massive PR disaster.
This distress of the embarrassment that resulted after being publicly outed as a Charlton fan at the moment...Missed It said:waldo said:
I think this instance is fairly cut and dried
Displaying the 47 other email addresses would be a breach of the Data Protection Act, particularly if an individual can be identified by their email address (i.e joe.bloggs@company.com)
An individual can complain to the information commissioner who can issue an enforcement notices and I believe the 48 people concerned would be entirely within their rights to submit a complaint.
An individual may also obtain compensation under section 13 of the Data Prevention Act due to a breach which has caused them damage (which has to be proven). An individual can also claim compensation for "distress" caused by a breach, but again only if the individual has also suffered proven damage.14 -
And if you bring your own manager we promise to put them in chargeAtletico Addick said:We can even arrange coach travel to pick you up from your desired location for an extra £10 per person (you will have to fill a coach of 53 people)
... Be easier to turn water into wine4 -
Just tell the Belgian twats to stick it where the sun don't shine.0
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Airman Brown said:
I think we need to excuse Katie - the questions are for her manager and the chief executive to answer. Clearly a professional organisation should not be doing this, but it's management - or the lack of it - that needs to be held to account.
Completely agree.
If it is the Katie that I think it is, she has been very helpful to me over the years with various requests such as arranging numerous Mascots for my Son, tickets, etc. and has carried out these very well. If she has progressed to Marketing then good on her, I wish her well and the very best of luck. That said, at the very least she should get some support, training, etc. from her Management Team....if she indeed has any.
Repeating @Lincsaddick and @Addickted, the content is there but could be pulled together with a far greater degree of professionalism.
Ps. "Event" - it is a football match!
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Some 'customer' you are!northstandsteve said:my response
Until the current regime who are killing my football club leave, I have no intention of lining their pockets, and will make it my goal to tell everybody I know not to line their pockets either.
If you had any morals you would hand in your loyalty card right now.
I bet you didn't even leave a tip.
;-)1 -
I've had a phone call (to ask if he was attending) and my son has had three letters from the club in the last month. I don't know if their ticketing system is up and running yet but if they look into it they will see that he has only attended one game all season. What a great investment his season ticket was this year.
The last letter could be described as a begging letter asking him to come to The Valley and bring his family and his friends. In truth the cost of the 'bribe' to get him to come to football now has risen to the price of a brand new PS4 game. Needless to say he will not be attending again this season and I don't think I will bother with his season ticket even if we stay up. I'll not be bothering with mine if we go down as I think I'd only end up going half a dozen times in the third division so the season ticket wouldn't be worth it.
I feel for those working at the club and trying their best. The lady that called to ask if we (mainly my son) were going to the Forest game almost laughed when I said he'd lost interest. I go the impression that this wasn't a revelation to her. She was very polite and I wasn't at all aggressive with her.
I fear that this period of ownership will cost us more young fans than the move to Selhurst. This is compounded by the massive increase in things for children to do now that didn't exist in the mid 80s.8 -
Riot for a fiver. Not bad.1
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Pitch invasion on the 27th it is.... :- )1
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I asked to be removed from the database. Made me feel like a traitor but needs must.2
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Can they do anything properly any more?
Opening page of the OS still has a poll on it. Question: Are you looking forward to this season's FA Cup campaign?
Now, let me think carefully about that.11 -
Sponsored links:
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Mate they have lost the plot , all the years I've had my season ticket seriously thinking about wot to do next season , honestly I love the club but the football is shit the players ,they are not worth the money they are earning , the current regime are arrogant dogs, to be honest everyone should boycott next game ie turn up and not enter the stadium ,if that don't work we need to all get on pitch b4 a game and hold up the kick off , they need to hit in their pockets KM wot a classless woman , RD wot do u know about football fuck all,and RM u r spineless .northstandsteve said:my response
Until the current regime who are killing my football club leave, I have no intention of lining their pockets, and will make it my goal to tell everybody I know not to line their pockets either.2 -
Well at least that proves the unsubscribe link works, I didn't get an email.
Sounding desperate.1 -
Thanks.mogodon said:
The part that requires data holders to 'you to process personal data fairly and lawfully'. Even if all 48 had given permission to share with external third parties, which seems unlikely, the club has to 'handle people’s personal data only in ways they would reasonably expect'. I don't think that includes sending out everyone's email addresses on an a message about cheap tickets.waldo said:0 -
No thanks - I shall get 100's of emails from Lifers!Bournemouth Addick said:
Stick your email up on here and I'll send you a link to the relevant bit...waldo said:1 -
But do we not 'give them' our email address when we order season tickets, for example? Which unless we sign a disclaimer can be used anyway?Addickforlife said:It sums up just how shabby the business operation at the club is at the moment. Any decent club in this day will have a CRM database that will have the ticketing feed etc running into it so they know who is a season ticket holder, who has bought a match ticket, who hasnt etc etc.
The fact they just lump it all together and say 'if you are attending, great, if not well why not' is just so amateur. Any company with decent marketing and comms would have separated the two groups and targeted them in different ways.
And that's without even getting onto the fact they've just copied in others, which has to be a serious breach of data protection?0 -
Very good answer regarding the Data Protection aspect this, courtesy of The Guardian; http://www.theguardian.com/commentisfree/libertycentral/2010/apr/26/email-data-protection-breach
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Reeks of the puppet CEO and shows her lack of experience is shameful and unfortunately for us shameless
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Exactlymogodon said:In fairness, I suspect the marketing department are being pounded to get bums on seats and are trying anything. That's their job.
That said, it's a poor email and openly copying other email addresses must blow a massive hole in the Data Protection Act.
Why not reply all, so the club and the other 47 receive it, sending details of the next protest and thanking the club for giving you a forum to communicate with other disgruntled fans. That is likely to light a firework or two ...0 -
Marketing for match tickets should be headlined "Come and join the protests"1
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I have had three emails addressed to Dave. Not sure who Dave is.10
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he's the Prime Minister silly. Katie's told him that everyone's being horrible to her and she wants something done about it NOW.masicat said:I have had three emails addressed to Dave. Not sure who Dave is.
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Airman and Katie sitting in a tree K-I-S-S-I-N-GAirman Brown said:I think we need to excuse Katie - the questions are for her manager and the chief executive to answer. Clearly a professional organisation should not be doing this, but it's management - or the lack of it - that needs to be held to account.
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I think the reason it's just under 50 addressees is that this is a general spam threshold. The message will have been sent to people who have previously brought groups. If anyone wants to, ahem, utilise, this data then it may be worth comparing notes to see if they have the same addressees, but i doubt if there is a) just one list or b) more than a few.0
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A future Trust slogan? ;-)twiggyaddick said:Reading Saturday 27th February 2016 – 3.00pm kick off
FOOTBALL FOR A FIVER IS BACK!!!! – Every ticket will be Five pound why not come and join us for this Saturday fixture and be one of the first to purchase tickets for this event.
- Oh Dear, if they think I am going to tell my friends about this or even push the hashtag this time they are having a laugh,
How about #Rolandoutforafiver2 -
Send it on to the press. Let them see how desperate the club is.2
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Is a trick being missed here? Maybe get together a group of 50 at the cheap price - use the protest fund to pay for it and, bingo, you've got 50 people seated in the Lower West!13
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Huh, but not enough to fill a busOff_it said:Is a trick being missed here? Maybe get together a group of 50 at the cheap price - use the protest fund to pay for it and, bingo, you've got 50 people seated in the Lower West!
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I have just sent this email to the sales address at the club.
'My family will not be renewing our 4 season tickets this year until the club is sold to an owner who respects the fans and the clubs traditions
I have unsubscribed to all emails from the Club.'
If they get enough of emails like this then it may make an impact.
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And/Or book a coach from Inverness for £50.Off_it said:Is a trick being missed here? Maybe get together a group of 50 at the cheap price - use the protest fund to pay for it and, bingo, you've got 50 people seated in the Lower West!
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