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Richer Sounds

T_C_E
T_C_E Posts: 16,421
in Not Sports Related
Doffs Cap to them......................... I ordered a few quids worth of audio system from them for a Saturday delivery. The cd player was missing when I unpacked it, so the the amp and speakers were set up and I got on the phone. With no BS they admitted they had loads of them and someone F***** up, it wasn't even picked by the warehouseman. (it happens!)
No, "The courier must still have it on his van" just an honest "We messed this one up"
A complete refund on my delivery charges and the promise it will be there tomorrow am.............. mind you if it don't turn up tomorrow, the lots going back through their window. ;)
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Comments

  • shine166
    shine166 Posts: 13,925
    Toys r us for blokes, love that store !
  • fattmatt
    fattmatt Posts: 581
    Never had anything but top-notch experience with them.
  • Jayajosh
    Jayajosh Posts: 2,877
    Closed down in Wolverehampton about 4 years ago after being open for only two months. Thought that was the end of them then. Good to hear they are still trading.
  • BDL
    BDL Posts: 6,001
    Buying your first "proper" system from London Bridge was a rite of passage for me and many of my friends back in the 80's.

    I still have the amp and the tape deck!
  • kings hill addick
    kings hill addick Posts: 5,781
    I still gave a tape deck from them. No tapes, you understand, but I have a deck!

    I bought an AV Receiver from them a couple of months ago and the chap in the store, in Maidstone, was a great help.
  • red_murph
    red_murph Posts: 2,460
    Got my amp from them about ten years ago now, still going strong and had excellent service at the time. Didn't try to oversell and would definitely use them again.
  • fattmatt
    fattmatt Posts: 581
    BDL said:

    Buying your first "proper" system from London Bridge was a rite of passage for me and many of my friends back in the 80's.

    I still have the amp and the tape deck!

    I brought mine from the Plymouth store in 1998. Still sounds as good now as it did then.



  • seth plum
    seth plum Posts: 53,448
    I bought a sound system from them years ago, filled in the feedback (with no complaints), and received a personal letter from Julian Richer as a response. Top bloke, top company.
  • charltonkeston
    charltonkeston Posts: 7,369
    So I was told, Julian Richer, reads all complaints. I bought an i-dock from them a while back and it wasn't quite fully compatible as the salesman said. I was given a £25 voucher for my disappointment. Not that you can buy anything for £25, I thought it was a nice touch.
  • BrentfordAddick
    BrentfordAddick Posts: 1,460
    BDL said:

    Buying your first "proper" system from London Bridge was a rite of passage for me and many of my friends back in the 80's.

    I still have the amp and the tape deck!

    Blimey, are you me? One of the few retailers where the people who work there know what they are talking about.

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  • TelMc32
    TelMc32 Posts: 9,056
    Great store. Have bought music systems and TVs from them over the years. Always top service and never an issue with anything I have ever bought. That London Bridge store was like a treasure trove and I always picked up the little catalogues they used to put out, with all their reviews and recommendations.
  • Cardinal Sin
    Cardinal Sin Posts: 5,233
    I was all set to buy a new all singing all dancing 3D TV online but walked into their small shop at London Bridge. The guy there answered all my questions and asked me when I wanted it. I told him "now" even though I was prepared to wait several weeks online. He got on the blower and rustled up a cab that he paid for and I got a lift home to Charlton with it. It charged me the online price too.
  • AFKABartram
    AFKABartram Posts: 57,833
    Am I right thinking the LB store closed down recently ?
  • creepyaddick
    creepyaddick Posts: 6,152
    My father in Law swears by them, had nothing but top notch service, even if somethings a little more expensive in there than somewhere else (9 times out of 10 it's not) he'll still buy from them. He uses the one in Reigate all the time
  • Vincenzo
    Vincenzo Posts: 2,911
    AFKABartram said:

    Am I right thinking the LB store closed down recently ?

    I don't think so, AFKA.
  • Joshuk87
    Joshuk87 Posts: 503
    Highly recommended always have been.
  • charltonkeston
    charltonkeston Posts: 7,369
    The LB store used to be in the Guinness book of Records for the most profitable shop per square foot.
  • BDL
    BDL Posts: 6,001
    edited December 2013
    AFKABartram said:

    Am I right thinking the LB store closed down recently ?



    Still there - from their website:

    For the past 20+ years this store has been featured in the Guinness Book of Records for the highest sales per square foot of any retail outlet in the world

    @BrentfordAddick Ha ha ha, like it.
  • _MrDick
    _MrDick Posts: 13,108
    BDL said:



    AFKABartram said:

    Am I right thinking the LB store closed down recently ?



    Still there - from their website:

    For the past 20+ years this store has been featured in the Guinness Book of Records for the highest sales per square foot of any retail outlet in the world

    @BrentfordAddick Ha ha ha, like it.
    'Twas open when I walked past it last week...
  • DaveMehmet
    DaveMehmet Posts: 21,604
    AFKA, stand on your seat when you go past it in between L bridge & Cannon St next time and you should spot it.

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  • A-R-T-H-U-R
    A-R-T-H-U-R Posts: 7,678
    BDL said:

    Buying your first "proper" system from London Bridge was a rite of passage for me and many of my friends back in the 80's.

    I still have the amp and the tape deck!

    Spot on Mr BDL - like kids in a sweet shop.
    Great assistants too, who knew their stuff, and their customers!
  • Fanny Fanackapan
    Fanny Fanackapan Posts: 18,740
    WOW ! Wish I could copy & paste ! My son is the IT/Facilities Manager of the sister company, Audio Partnership and would love to read all these positive comments.

    His boss is Julian's brother, James .
  • A-R-T-H-U-R
    A-R-T-H-U-R Posts: 7,678
    send him the link!
  • Saga Lout
    Saga Lout Posts: 6,845
    Great company - I've bought gear from them over the years and never been disappointed. Used to always look in the window or pick up their leaflets when I got off the train at London Bridge years ago.
  • MrOneLung
    MrOneLung Posts: 26,863
    Cheekily goes to start a Audio Partnership is crap thread.

    Am over your way on weds Fanny. Give me a wave if you walk past the window.
  • Fanny Fanackapan
    Fanny Fanackapan Posts: 18,740
    MrOneLung said:

    Cheekily goes to start a Audio Partnership is crap thread.

    Am over your way on weds Fanny. Give me a wave if you walk past the window.

    Will do....but if Tim reads your post - beware. He's a big lad now ( heightwise of course !)

  • nth_london_addick
    nth_london_addick Posts: 35,919
    MrOneLung said:

    Cheekily goes to start a Audio Partnership is crap thread.

    Am over your way on weds Fanny. Give me a wave if you walk past the window.





    do you know how difficult it was for me not to change the letters in this post


    god forgive me I must be maturing in my old age

  • Fanny Fanackapan
    Fanny Fanackapan Posts: 18,740
    nth london addick said:



    MrOneLung said:

    Cheekily goes to start a Audio Partnership is crap thread.

    Am over your way on weds Fanny. Give me a wave if you walk past the window.





    do you know how difficult it was for me not to change the letters in this post


    god forgive me I must be maturing in my old age

    Had to give this a special Fanny LOL, nla !!

  • nth_london_addick
    nth_london_addick Posts: 35,919
    sorry fanny but I was too close to doing it and for the sake of your son I did not

    hangs head in shame Dave Mehmet will be appalled
  • MrOneLung
    MrOneLung Posts: 26,863
    HA ha. We keep it clean in DA1

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