Will Valley Gold members be able to purchase 12 tickets?
Not individually, each individual is able to buy 4 tickets. 3 people can buy their 4 in one transaction though
Will they all have to be Valley Gold members?
They will have to be qualified to purchase at that point. VG members can already buy too
Fen……we need 12 tickets in total……what I am asking is that we only have one VG member in the group at the moment. As he can’t buy a further 8, using the method you suggested on the same transaction, do the other two potential purchasers have to also be VG members?
Will Valley Gold members be able to purchase 12 tickets?
Not individually, each individual is able to buy 4 tickets. 3 people can buy their 4 in one transaction though
Will they all have to be Valley Gold members?
They will have to be qualified to purchase at that point. VG members can already buy too
Fen……we need 12 tickets in total……what I am asking is that we only have one VG member in the group at the moment. As he can’t buy a further 8, using the method you suggested on the same transaction, do the other two potential purchasers have to also be VG members?
At this stage you would need 2 other VG members yes but it’s too late to become one now. You will probably have to wait until either tomorrow if the other 2 have 150+ points or Tuesday if they’re on the database. Hope that makes sense
Does anyone know when the actual tickets will be sent out? Although I think I have my tickets, and I can see them in my account, I still have a doubt. I did go through some cancellation process after purchase, but hopefully that is ignored. Just want the email with actual tickets to be reassured.
Does anyone know when the actual tickets will be sent out? Although I think I have my tickets, and I can see them in my account, I still have a doubt. I did go through some cancellation process after purchase, but hopefully that is ignored. Just want the email with actual tickets to be reassured.
Presumably in a couple of days . Nobody has got the actual tickets yet as far as I’m aware .
So just to be clear, I'm in Phase 4, and needing to buy 6 tickets. So I have linked my brothers account who would qualify for Phase 5. Once I can purchase tickets at 2pm today, would I be able to buy 6 and allocate 2 to my brother or not as he does not qualify yet? Does this mean in order to guarantee 6 seats together I should wait until 2pm on Tuesday?
So just to be clear, I'm in Phase 4, and needing to buy 6 tickets. So I have linked my brothers account who would qualify for Phase 5. Once I can purchase tickets at 2pm today, would I be able to buy 6 and allocate 2 to my brother or not as he does not qualify yet? Does this mean in order to guarantee 6 seats together I should wait until 2pm on Tuesday?
You will need to wait until phase 5 to be able to buy the 6 together
So just to be clear, I'm in Phase 4, and needing to buy 6 tickets. So I have linked my brothers account who would qualify for Phase 5. Once I can purchase tickets at 2pm today, would I be able to buy 6 and allocate 2 to my brother or not as he does not qualify yet? Does this mean in order to guarantee 6 seats together I should wait until 2pm on Tuesday?
No. Both people need to be eligible for that phase
Have been trying to link to a family members account who is a S/T holder who isn't buying. I'm eligible this afternoon, but when I try to link us customer to customer it comes up with an error message saying this person is already part of another group of people. Anyone know a workaround aside from ringing the ticket office?
As a VG member, I can't find it on my account. I have found all my tickets purchased since this system was introduced, my links etc. I've tried 'memberships' but there's nothing listed.
I got it linked to my account previously by the ticket office staff when trying to buy tickets for Wycombe away, but I can't recall seeing any record of it.
Anyone on here able to view their VG membership on their account?
I really don't want to find out I've got a problem at 2pm tomorrow.
The club managed to change the VG link to the wrong account. Exchange of emails got it corrected and I bought a ticket this morning.
You can't VG on your account but if the link is there and you go to the buy tickets section the button showing restricted sale will have changed to say that you can purchase tickets and get access to the stadium diagram to choose tickets.
Seems to have been some confusion regarding Wembley Level 2 tickets. A couple of posters saying they have bought them through the club……have we sold our allocation already, also I never saw them being offered. What is also confusing is that there are two options for level 2, one is seat only and the other is a hospitality deal for seat plus a 3 course meal with wine and drinks (which runs out at approximately £359), with access to some other bars as well. So, I am left wondering how a couple of posters on here said they had bought some Level 2 tickets through the club…..where did they find them and how many have we sold, more to the point, are there any still available and if so, to whom do I make contact?
Seems to have been some confusion regarding Wembley Level 2 tickets. A couple of posters saying they have bought them through the club……have we sold our allocation already, also I never saw them being offered. What is also confusing is that there are two options for level 2, one is seat only and the other is a hospitality deal for seat plus a 3 course meal with wine and drinks (which runs out at approximately £359), with access to some other bars as well. So, I am left wondering how a couple of posters on here said they had bought some Level 2 tickets through the club…..where did they find them and how many have we sold, more to the point, are there any still available and if so, to whom do I make contact?
You could buy them on Saturday via the booking site, but now it's all sold out. They are normal seats but priced at £59 and include nothing. There's a normal concourse on level 2 as not all of it is hospitality.
Seems to have been some confusion regarding Wembley Level 2 tickets. A couple of posters saying they have bought them through the club……have we sold our allocation already, also I never saw them being offered. What is also confusing is that there are two options for level 2, one is seat only and the other is a hospitality deal for seat plus a 3 course meal with wine and drinks (which runs out at approximately £359), with access to some other bars as well. So, I am left wondering how a couple of posters on here said they had bought some Level 2 tickets through the club…..where did they find them and how many have we sold, more to the point, are there any still available and if so, to whom do I make contact?
You could buy them on Saturday via the booking site, but now it's all sold out. They are normal seats but priced at £59 and include nothing. There's a normal concourse on level 2 as not all of it is hospitality.
Seems to have been some confusion regarding Wembley Level 2 tickets. A couple of posters saying they have bought them through the club……have we sold our allocation already, also I never saw them being offered. What is also confusing is that there are two options for level 2, one is seat only and the other is a hospitality deal for seat plus a 3 course meal with wine and drinks (which runs out at approximately £359), with access to some other bars as well. So, I am left wondering how a couple of posters on here said they had bought some Level 2 tickets through the club…..where did they find them and how many have we sold, more to the point, are there any still available and if so, to whom do I make contact?
You could buy them on Saturday via the booking site, but now it's all sold out. They are normal seats but priced at £59 and include nothing. There's a normal concourse on level 2 as not all of it is hospitality.
Yep, my group bought 22 x Level 2 tickets for £59. No three course meal thrown in, but still feels like very good value!
Is the ticket office open? I called midday yesterday and got an automated message that its closed and that opening hrs are 11-5.. I need to migrate my account from the old website so currently I can't log in or do anything!
Is the ticket office open? I called midday yesterday and got an automated message that its closed and that opening hrs are 11-5.. I need to migrate my account from the old website so currently I can't log in or do anything!
I’d email tickets@cafc.co.uk. I had responses on Sunday when they were closed, so I suspect they’re trying to keep on top of that at the moment. They may not respond immediately due to volume I imagine, but it helps to provide any fan numbers or other info to help them resolve your issue. Good luck.
Is the ticket office open? I called midday yesterday and got an automated message that its closed and that opening hrs are 11-5.. I need to migrate my account from the old website so currently I can't log in or do anything!
I’d email tickets@cafc.co.uk. I had responses on Sunday when they were closed, so I suspect they’re trying to keep on top of that at the moment. They may not respond immediately due to volume I imagine, but it helps to provide any fan numbers or other info to help them resolve your issue. Good luck.
Thanks you.
Oddly, this has resolved itself for me. I started going through the webpages to buy a season ticket and it suddenly logged me in. Seems to be a technical issue rather than account issue.
Comments
https://www.charltonafc.com/news/ticketing-information-play-final
As he can’t buy a further 8, using the method you suggested on the same transaction, do the other two potential purchasers have to also be VG members?
We are all S/T holders and were linked as family & friends.
Anyone know a workaround aside from ringing the ticket office?
You can't VG on your account but if the link is there and you go to the buy tickets section the button showing restricted sale will have changed to say that you can purchase tickets and get access to the stadium diagram to choose tickets.
A couple of posters saying they have bought them through the club……have we sold our allocation already, also I never saw them being offered.
What is also confusing is that there are two options for level 2, one is seat only and the other is a hospitality deal for seat plus a 3 course meal with wine and drinks (which runs out at approximately £359), with access to some other bars as well.
So, I am left wondering how a couple of posters on here said they had bought some Level 2 tickets through the club…..where did they find them and how many have we sold, more to the point, are there any still available and if so, to whom do I make contact?
I need to migrate my account from the old website so currently I can't log in or do anything!
Oddly, this has resolved itself for me. I started going through the webpages to buy a season ticket and it suddenly logged me in. Seems to be a technical issue rather than account issue.