It has been brought to my attention that one of my members of staff made a serious error of judgement on Sunday.
Whilst I was partaking in a customer service exercise on behalf of Charlton supporters, (eat as much as you like breakfast, washed down with 2 pints of Guinness).
I sent one of my staff on a reconnaissance mission, to check out if there were any queues for away tickets.
Despite this being a relatively simple task, he reported back that there were no queues and provided the requested photographic evidence.
Unfortunately, it appears that he went to the home ticket collection point and his photo, led to a rather distressing social media gaff.
I hope that everyone got in on time. There was a queue of about 100 people 30 minutes before KO.
I do of course offer my resignation by way of apology.
Yours Sincerely
Covered End
23
Comments
The tickets have been split between five boxes. Inside each window, the person can reach two or three boxes. So the person in the first window can reach a box with surnames A-C in front of them and D-G on their left. The middle person can reach the boxes from D-G on their right, H-M in front of them and N-R on their left hand. The third person can reach N-R on their right hand and S-Z in front of them.
Anyone with surnames beginning with D, E, F, G, N, M, O, P, Q or R has a choice of windows, meaning that the queues will be more-evenly spread and more people can be served in less time.
The only thing I would change is the names of the windows. "1", "2" and "3" would make a lot more sense than "A", "B" and "C".
The manager gets back from lunch and asks how much the assistant sold the telly for. He tells him thirty quid. The manager insists it should have been 25 and tells the assistant to run after the three people and give them their proper change.
The assistant takes five one-pound coins out of the till and chases after the customers. When he finds them, he gives the first one a pound, the second one a pound and the third one a pound. He then trousers the other two quid and walks back to work.
Each of the customers paid ten pounds and got one pound back. So each of them paid nine pounds. Three times nine is 27. Add the two quid still in the assistant's pocket, and you have 29 pounds.
Where is the other quid?