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Disabled Ipad help

DA9
DA9 Posts: 11,091
in Not Sports Related
My 6 year old has managed to disable his iPad, tried all the online tips like a restore or reset but iTunes is not downloading the software and keeps dropping out, anyone know how to do a hard factory reset?

Comments

  • Jon2461
    Jon2461 Posts: 81
    Some good stuff on U Tube m8 if you got access to the net via a pc or phone etc.

  • T_C_E
    T_C_E Posts: 16,420
    Hold the off button (side) and the button on the front together that should do it. 
  • eaststandmike
    eaststandmike Posts: 14,956
    T_C_E said:
    Hold the off button (side) and the button on the front together that should do it. 
    TCE offering IT help? You will giving out fashion tips next  :)
  • DA9
    DA9 Posts: 11,091
    T_C_E said:
    Hold the off button (side) and the button on the front together that should do it. 
    Tried that, keeps going back to screen that says iPad disabled, connect to iTunes, when I connect to iTunes to start the restore process it just drops out after 5 minutes 
  • MOBY DUCK
    MOBY DUCK Posts: 196
    I’m not an Apple specialist or anything, but this would be my process:

    * Turn your internet router completely off and on again. 

    * When everything’s back online, make sure your computers operating system is up to date with any software updates.

    * Specifically make sure that any iTunes updates on your computer are downloaded and installed.

    * Connect your iPad to the computer.

    * Presuming your computers iTunes software ‘sees’ the iPad, then access the iPads settings, general, reset, erase all content and settings.

    * iPad should return to new / blank status, and you then have to set it up from scratch. 

    If after that it’s still dropping out after 5min, then I’d be stumped too.
  • Justin20474
    Justin20474 Posts: 757
    Make an appointment at an Apple Store Genius Bar, it's free and they can sort most things out straightaway. I have used them loads.
  • DA9
    DA9 Posts: 11,091
    All sorted guys, thanks
  • T_C_E
    T_C_E Posts: 16,420
    edited April 2019
    eaststandmike said:
    T_C_E said:
    Hold the off button (side) and the button on the front together that should do it. 
    TCE offering IT help? You will giving out fashion tips next  :)


    Macro's car par now!
    and in case you don't recognise me, I'll be wearing 3 button waistband 24" flared trousers, 3" stacked heels with a brass insert on the toecap. 😜😜
  • SoundAsa£
    SoundAsa£ Posts: 22,481
    DA9 said:
    All sorted guys, thanks
    Great....but how did you do it?
  • EastStand
    EastStand Posts: 4,109
    SoundAsa£ said:
    DA9 said:
    All sorted guys, thanks
    Great....but how did you do it?
    Hammer.
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  • SoundAsa£
    SoundAsa£ Posts: 22,481
    EastStand said:
    SoundAsa£ said:
    DA9 said:
    All sorted guys, thanks
    Great....but how did you do it?
    Hammer.
    Or handed it back to his six year old.....who, with a look of abject frustration, rolled his eyes and fixed it in 30 seconds!

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