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Computer help!!!

Taxi_Lad
Taxi_Lad Posts: 3,770
in Not Sports Related
Calling any tech guru! Having a mare accessing my banking (NatWest) on my laptop using Google Chrome. Other banking sites are fine. When I bring up the login page, chrome doesn't recognise it as a secure site and won't allow access. However I can access via my iPad so the issue seems to be just with the laptop. Sure it must be an easy fix in settings or suchlike but grateful for any advice

Comments

  • Talal
    Talal Posts: 11,490
    Try a different browser?
  • iainment
    iainment Posts: 8,040
    Talal said:

    Try a different browser?

    Try a different bank?
  • Covered End
    Covered End Posts: 52,008
    Give me your sort code and account number and I'll have a go on my laptop for you.
  • SoundAsa£
    SoundAsa£ Posts: 22,481
    edited February 2018
    Nat West seem to be having major problems with online banking log in since Friday afternoon.....leastways for me. Not using chrome though.
    Maybe it’s part and parcel of the same problem.
  • FORD
    FORD Posts: 627
    Have you tried turning it off and on again? :wink:

    I get this if my antivirus isn't up to date. Some of them download certificates which authentic the site. If the certificate is old then it won't let you in. Kaspersky is a nightmare for this but guess it has a good reasons for what it does.
  • T_C_E
    T_C_E Posts: 16,421
    edited February 2018
    Send me your details, I'll have a crack at it. ;)
    Edited........Too slow. @Covered End beat me to it. Although I'm not sure he's trustworthy. ;)
  • Taxi_Lad
    Taxi_Lad Posts: 3,770
    @T_C_E and @Covered End
    Give me a few minutes to gather my passwords and mothers maiden name and I'll get back to you
    Cheers for your help
  • AlF
    AlF Posts: 75
    Try clearing your browser history.
  • ForeverAddickted
    ForeverAddickted Posts: 94,319
    AlF said:

    Try clearing your browser history.

    Unless he's single he should be doing that anyway ;)
  • Danepak
    Danepak Posts: 1,630
    Try to clear cache as well.
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  • AddicksAddict
    AddicksAddict Posts: 15,794
    Definitely clear your browser history and cache and, if that doesn't work, try a different browser, doing the same clearing on that, too.

    Call their customer support and see if they've got a problem?

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