We paid over £1,000 for the 7 of us for the outward bound flight with Monarch plus over £600 for the return with Norwegian.
No flights available direct from any airport in the UK on 13th so have raised a dispute with my credit card company for the Monarch aspect.
However, we can't use the Norwegian flight home , or the accommodation we have booked if we can't get there in the first place....so don't know whether the credit card company will reimburse for this too....
Any help/suggestions would be gratefully received .Thanks.
I know it would be a hell of a kerfuffle, but could anyone unable to get a UK flight, go elsewhere like say to France and fly from there ? (If there was nothing at all from anywhere in the UK).
I know it would be a hell of a kerfuffle, but could anyone unable to get a UK flight, go elsewhere like say to France and fly from there ? (If there was nothing at all from anywhere in the UK).
Probably unrealistic, but just a thought.
Again, good thinking, CE, but in our case, a 4 hour flight with a just 2 year old in the party is quite enough for us and others travelling to cope with !
Sorry to all affected by this. Passengers and employees. Have travelled at this time of year by monarch for the last decade. Didn’t do it this year thanks to last year’s near miss. Going BA tomorrow although our early flight to Barcelona has just been cancelled. A pain in the arse but nowt compared to all you good people. Hope you get something sorted.
My daughter was made redundant at 9am this morning from Monarch. She is gutted
Sorry to hear that, what did she do at Monarch?
She was office based, mainly helping folk with bookings, problems etc. Not the most glamorous of roles in the airline industry but she loved it. So many of her colleagues had families, mortgages etc, at least she has none of those worries.
My daughter was made redundant at 9am this morning from Monarch. She is gutted
Sorry to hear that, what did she do at Monarch?
She was office based, mainly helping folk with bookings, problems etc. Not the most glamorous of roles in the airline industry but she loved it. So many of her colleagues had families, mortgages etc, at least she has none of those worries.
My daughter was made redundant at 9am this morning from Monarch. She is gutted
Sorry to hear that, what did she do at Monarch?
She was office based, mainly helping folk with bookings, problems etc. Not the most glamorous of roles in the airline industry but she loved it. So many of her colleagues had families, mortgages etc, at least she has none of those worries.
I had cause a couple of years ago to speak directly with the Monarch office staff regarding a minor screw-up that was entirely the fault of the villa company I had booked a holiday with. They really couldn't have been more helpful or nicer people. I feel very sorry for them. They could have given lessons on customer service to many others. I hope your daughter manages to get a new job quickly.
Going to have a huge adverse effect on Luton Airport......bound to be significant job loses there and not only of Monarch personnel.
That's the airport that charges £2 to drop a passenger off at the terminal. Unashamed profiteering. I stopped using it for that very reason.
I'm pretty sure Stansted do that now as well.
Yep - I don't fly from there either. They even have a camera car going round the access road looking for passengers "jumping out" without parking, so they can send the driver a parking charge ticket.
Going to have a huge adverse effect on Luton Airport......bound to be significant job loses there and not only of Monarch personnel.
That's the airport that charges £2 to drop a passenger off at the terminal. Unashamed profiteering. I stopped using it for that very reason.
I'm pretty sure Stansted do that now as well.
Yep - I don't fly from there either. They even have a camera car going round the access road looking for passengers "jumping out" without parking, so they can send the driver a parking charge ticket.
Not sure how that is in any way legal or enforceable. A parking charge is part of a legal and binding contract that you cannot actually read and agree to until you have parked your car and read the notice.
Great shame I have never used them but heard from a number of people that the service etc. was pretty good and had a good customer service ethic. Understand they threw their eggs into the Egypt/Turkey areas and of course that market has more or less collapsed leaving them to compete in an already over subscribed sector. Never good when people lose their jobs though and sorry for anyone affected.
Just a footnote I was looking at holidays on Travel Republic on the weekend and they were STILL offering Monarch flights as an option, that to me seems a bit nuts.
Quite lucky I have the 2 flights booked out. Luckily I get out there with ryanair Thursday (fingers crossed) then will be rescued on Sunday or a subsecent day there after.
Comments
I don't swim.
I drown.
(If there was nothing at all from anywhere in the UK).
Probably unrealistic, but just a thought.
Really sorry for everyone affected. Hope you get new arrangements made or all your money back.
Unashamed profiteering.
I stopped using it for that very reason.
EasyJet up 3%
No wonder these things can’t be sustained it’s insanity to even think it could be
2015 £25 mil profit
2016 £260 mil in debt wtf
Hope she finds work soon.
My wife reminded me this morning that one of her best friends was monarch cabin crew and her husband one of their pilots.
Bad news for staff and customers alike and I hope everyone gets sorted.
Just a footnote I was looking at holidays on Travel Republic on the weekend and they were STILL offering Monarch flights as an option, that to me seems a bit nuts.
Have just messaged you B ....just booked on a new flight with Jet2 !
Laters, guys....I'm enjoying a celebratory wine now.
Talk about being in the right place at the right time !