Mine and the other half's arrived this morning, noticed it cost 50p postage each package, so 8000 odd season tickets = £4000 !! Can't think of anyway they could save this money each season. Anyone got any ideas ??
[cite]Posted By: ashford addick[/cite]Mine and the other half's arrived this morning, noticed it cost 50p postage each package, so 8000 odd season tickets = £4000 !!
Can't think of anyway they could save this money each season.
Anyone got any ideas ??
When we send the forms out (through a mailing house) we are charged less to send one out to each applicant than if we get them to match people who live in the same house. This is due to the additional time (and therefore cost) involved. They are the professionals at it and that is their cost structure. The club doesn't use the mailing house to send out the season tickets, but we do bring in casual staff to do it so there is still a direct correlation between cost and time.
Before the delayed delivery the intention was to send the books second class and this would have saved approximately £800, but in view of the proximity of the season and the potential for confusion and chaos if books were arriving in the run-up to the opening match - itself a cost to resolve and potential handicap to match sales on the opening day - we decided to send them first class as a precaution.
It would have been better if the whole exercise had been done earlier but for various reasons that wasn't possible either.
I understand that some people prefer to believe that such decisions are taken because everyone at the club is a bit thick, but staff do at least have the advantage of experience of what they are doing and an understanding of the associated risks and constraints on which to base their decisions.
[cite]Posted By: leftbehind[/cite]i would be happy to collect mine
me too
thats a pound saved then
We struggle to deal with ticket collections and the sale of a couple of thousand home tickets on a matchday because we don't have the physical capacity, i.e. ticket windows and staff. No matter how you set up a ST collection operation - and I accept that some people would be able to collect them in advance of a matchday and that people could even be given the option on the form - you would inevitably be left with hundreds to add to the matchday operation. In addition, any queries arising from these late collections would have to be processed on the matchday.
It is much more efficient for the club to put them all in the post and deal with any issues out of the pressurised matchday situation and you could easily lose that £4k postage - which should have been £3.2k - in walk-up revenue that you couldn't process in the ensuing chaos.
Comments
Just got my three in the post this morning. Roll on August 7th!
maybe im being thick ,but what are the vouchers for?
and NONE were used last season. How much has it cost to include thousands of vouchers that won't be used?
yeah, works every time.
marginal cost on the printing of pennies.
My five year season ticket? Nowhere to be seen.
Indicative of the sad decline of our Club.
Kavanagh Out!
Charlton Athletic
Is that in case we forget who we support
Can't think of anyway they could save this money each season.
Anyone got any ideas ??
When we send the forms out (through a mailing house) we are charged less to send one out to each applicant than if we get them to match people who live in the same house. This is due to the additional time (and therefore cost) involved. They are the professionals at it and that is their cost structure. The club doesn't use the mailing house to send out the season tickets, but we do bring in casual staff to do it so there is still a direct correlation between cost and time.
Before the delayed delivery the intention was to send the books second class and this would have saved approximately £800, but in view of the proximity of the season and the potential for confusion and chaos if books were arriving in the run-up to the opening match - itself a cost to resolve and potential handicap to match sales on the opening day - we decided to send them first class as a precaution.
It would have been better if the whole exercise had been done earlier but for various reasons that wasn't possible either.
I understand that some people prefer to believe that such decisions are taken because everyone at the club is a bit thick, but staff do at least have the advantage of experience of what they are doing and an understanding of the associated risks and constraints on which to base their decisions.
me too
me too[/quote]
thats a pound saved then
*proud moment*
Know how you feel Eltham, I got my grandson's first season ticket yesterday, it was great to see his name on it!
We struggle to deal with ticket collections and the sale of a couple of thousand home tickets on a matchday because we don't have the physical capacity, i.e. ticket windows and staff. No matter how you set up a ST collection operation - and I accept that some people would be able to collect them in advance of a matchday and that people could even be given the option on the form - you would inevitably be left with hundreds to add to the matchday operation. In addition, any queries arising from these late collections would have to be processed on the matchday.
It is much more efficient for the club to put them all in the post and deal with any issues out of the pressurised matchday situation and you could easily lose that £4k postage - which should have been £3.2k - in walk-up revenue that you couldn't process in the ensuing chaos.
Chin up mate, i'm sure you'll get over it!