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Note to Katrien - Liverpool owner backs down on ticket prices and apologise to fans

c4fcdenmark
c4fcdenmark Posts: 2,041
in General Charlton
Apologies if posted elsewhere but seems appropriate.

http://www.theguardian.com/football/2016/feb/10/liverpool-back-down-ticket-prices-77

Comments

  • Treacey1969
    Treacey1969 Posts: 163
    Credit to the Liverpool owners for an about turn but also to the Liverpool Supporters for their actions.
  • 1StevieG
    1StevieG Posts: 10,972
    Can't really argue about the price of a ticket down at the Valley. It's the value you get for it that is debatable.
  • The Red Robin
    The Red Robin Posts: 26,270
    1StevieG said:

    Can't really argue about the price of a ticket down at the Valley. It's the value you get for it that is debatable.

    I think the communication from the board is the wider point being made here.
  • Wheresmeticket
    Wheresmeticket Posts: 17,304
    Why would she take advice from those amateurs?
  • Mackle
    Mackle Posts: 444
    "From our first days as owners we have understood that serving as custodians of this incredible institution is a distinct privilege and as such, we have been driven solely by the desire to return LFC to the pinnacle of football"

    Katrien and Roland, that is how owners should behave, not basically saying "Roland knows best" whilst the club is floundering.
  • Anna_Kissed
    Anna_Kissed Posts: 3,302
    3blokes said:



    "The three of us have been particularly troubled by the perception that we don't care about our supporters"

    Oh, the poor troubled management! Prevention is better than cure. They shouldn't have tried it on with the £77 match-day ticket and £1,029 season ticket in the first place. The trouble coming management's way was the principled direct action by the fans and the publicity they got in the national media.
    Had the fans not kicked up a fuss, those crazy prices would have been imposed.

    That said, an apology was made. The comparison with the 'Do It This Way' attitude prevalent at CAFC is valid.

  • Gravesend_Addick
    Gravesend_Addick Posts: 7,330
    edited February 2016
    Whilst I 100% agree with the sentiment, it's a lot easier to back down when you've got a new 100 million, trillion, zillion £ tv deal to fall back on, so not quite the same as our situation
  • Dave2l
    Dave2l Posts: 8,880
    An apology is an apology and should be taken at face value unless there's a very strong indicator to suggest otherwise.
    When you say we got it wrong and do your best to rectify the disappointment, as it sounds they have done, then the problem can drop and move on.

    Fair enough.
  • ken_shabby
    ken_shabby Posts: 6,308
    Surely the difference is that the apology came with a price freeze. The Liverpool owner admitted a mistake (and here's the difference) and rectified it. Our motley crewe have muttered a few admissions about recruitment mistakes and communications, and then carried on doing the same stuff. Just look at 'Interim' Fraeye. We sacked him, and the choice of replacement went down to an unknown Serbian and Riga. No change here.

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  • MuttleyCAFC
    MuttleyCAFC Posts: 47,812
    3blokes said:

    I thought this was a relevant quote which matched words with action. Unlike at Charlton currently:

    "The three of us have been particularly troubled by the perception that we don't care about our supporters,"

    I don't think it is a perception that troubles KM or RD. Sadly!
  • Chris_from_Sidcup
    Chris_from_Sidcup Posts: 36,245
    So do we now plan a mass walk out like they did to get more media attention?
  • guinnessaddick
    guinnessaddick Posts: 28,995
    Chris_from_Sidcup said:

    So do we now plan a mass walk out like they did to get more media attention?

    The way things are going, we'll need a mass walk in first.
  • TelMc32
    TelMc32 Posts: 9,139
    guinnessaddick said:

    Chris_from_Sidcup said:

    So do we now plan a mass walk out like they did to get more media attention?

    The way things are going, we'll need a mass walk in first.
    Seriously considering just staying in the pub on Saturday and watching the rugby! Won't walk in or out!!
  • Callumcafc
    Callumcafc Posts: 64,176
    The cynic in me says that they always planned to back down if the response was negative.

    Now they can freeze the ticket prices (in spite of the mega millions TV deal) that are at an already extortionate price and look like heroes.
  • Addicted
    Addicted Posts: 2,804
    Favourite line for me is:

    "It is a sobering lesson in listening to your supporters properly"
  • addickfanatic
    addickfanatic Posts: 1,113
    The title says it all "apologize" and "fans". Katrine does not know the meaning of either word now if it read screw over the customers she might get it. Well done to Liverpool a club that listens to its fans.

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