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Why don't you travel away?Friday Football?Ticket Value for money?and more-Supporters' Trust Survey

edited November 2014 in General Charlton
http://www.castrust.org/2014/11/dont-travel-away-friday-football-ticket-prices-trusts-asks-big-questions-cafc/

We have around 350 responses so far, don't forget to get your views heard in what may be one of our most important surveys yet

Comments

  • really grateful for the sticky on the last one, not sure I got the wording right on the title hopefully better this time, we need approaching 900-1000 ideally
  • 417 now
  • What happens with the results of the survey then?
  • normally we publish them on our website, and TNT
  • razil said:

    normally we publish them on our website, and TNT

    When will that be?
  • edited November 2014
    Before xmas I expect, if so may not make the spring edition of tnt we'll see
  • The atmosphere at yesterday's game in Reading was the best possible advert for going to away games - cracking atmosphere and constant singing/banter. Brilliant. And great result again.
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  • 468 now, could break 500 shortly, great to break 1000, we will be surveying and distributing TNT at Millwal/Ipswich
  • razil said:

    Before xmas I expect, if so may not make the spring edition of tnt we'll see

    Maybe put the results up here, Some people don't Open Emails and some might not even read TNT.
  • we may indeed

    486..
  • Completed.

    Cost of travel, ticket prices and time of the game. Most important 3 things for me.

  • 514 now, thanks everyone who's taken part so far. Please spread the word, would be great if we can reach over 1k by December
  • it will be - in no particlular order:

    The cost of tickets.
    The cost of travel.
    The time involved.
    The kick off times.
    Family life.
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  • I go to a few selected home games, but I go to all home games.
    Reasons,

    I have other interests outside football
    The cost of tickets and travel
    The time it all takes.
  • nice steady responses, thanks folks

    you may be interested to know our biggest survey garnered 2,252 responses - receiving over 1000 entries on one day, it benefitted because it went out via club channels - 1500 fans found out about it that way - as well as our own. It was 'sponsored' by Steve Bradshaw, in an initiative which also saw a one off distribution of TNT via programme sellers.

    among other things it allowed us to help Valley Gold by putting 167 interested fans in touch with them, we also identified 897 people who were interested in supporters groups, and divided them by postcode so we could make this information available to the relevant branches. A similar number also became subscribers to the Trust at that point and many converted to members. That and ACV helped build the membership as it is today to over the 1000 mark.

    The survey also looked at a number of other things

    more recently we did a joint survey with the club on match day experience, and that hasn't been published yet mainly due to various staff issues, but we hope to present this to the new caterers soon, and possibly follow up

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