I popped in before Saturdays game and left my shirt with the printer fella in the store, I felt it was odd as I had to confirm Ben Haim wears number 26 (you should know mate!) while I went out to grab a burger and a program, on my return he gave me a bag with my top inside - when I got home to have a look he put BEN - HAIM
I knew instantly they'd mucked it up. I called the store and thankfully some to the manager and she contacted the kit man (I could have saved her the ago) and he confirmed it is BEN HAIM not BEN - HAIM
She apologized greatly and offered me a new shirt with championship badges on the sleeves as a peace offering.
I shall await delivery. Frustrating but sorted quickly by a lovely lady named Julie.
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That said, it sounds like the staff handled it really well and did that little bit extra which is nice.. Perhaps had they not done done a little bit extra to begin with..
..that you're a fully grown man in a replica shirt.
it's pinned up next to where they do the printing, their names and numbers.