Finally got around to studying the handbook and quite surprised by the number of typos and cock-ups. For example Scott Minto's transfer to Chelsea appears in the transfers IN as well as the transfers OUT, the section headed 6 Wembley finals has 8 entries (two transposed from the Nine Promotion section, and then theres ANOTHER section entitled Six Wembley Finals which refers to the Leeds Play Off final at St Andrews.
As these are the official club records and mainly unchanged from last years edition, perhaps someone should be checking before publication, after all they had months. Please excuse me as I go back to checking train timetables and the latest Thermos catalogue.
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785784 list.) :-)The handbook is a lot of work and it's easy to underestimate the time and care needed for checking, especially when it's being produced in conjunction with the programme (which is the only way it stacks up financially).
Matt Wright had been involved for the last 13 years and will have been a big loss in terms of knowledge and attention to detail. He made sure to take responsibility before he left last August.
I am not going to dig out the comms team - there are some other issues in the business that come about because there is not enough experience, including some crazy things happening with Valley Express, which multiple people have come up and complained to me about in the last week when I was selling the Voice.
Always willing to help if I can, but otherwise the club will just have to relearn what it has collectively forgotten (or not) through upsetting fans and losing revenue or some supporters. In the meantime, it seems it have got some important things right so perspective is key - see my blog at www.votvonline.com.