For some reason, I can't sign into this sorry piece of crap. I have asked for help, but have had no response for well over an hour. I even tried changing my password and then signing in with that instead - it still didn't work. They really need to pull their finger out.
Sorry for anyone having problems with CAFC Player. If you're having issues, the best contact for Perform is customerservices@performgroup.com.
Problems are often resolved by having the latest update for Flash and trying other browsers. Chrome usually works the best.
Another option is to try clicking on the 'Charlton Live' story at the top of the 'Latest news' section of CAFC Player - I've set it up so that will also link to the commentary.
Unfortunately, the live matchday centre (live league table/stats/other scores etc), which is managed by the Press Association, isn't currently working. We hope this will be resolved asap.
I should stress that none of the above is managed by the club.
I had trouble, tried both Internet explorer and Firefox, neither worked until I installed the latest adobe flash player. It's now working and we have just scored COYR
sadly today 'player' kept cutting out...i had to close down an reboot it to get the commentary back....also happened when I was listening to Charlton Live before the game...I was using Chrome....but it made doing the match thread difficult!!
it won't let me in...checked internet banking and I have indeed paid up for the season!
hmmmmm....
yes, I have tried changing password...and I did indeed just write to the customer services email that matt wright gives above
I had the same issue a couple of weeks ago. Make sure your flash player is up to date, try it on Chrome browser, and then if all else fails.......email them for a new password!!
i got an email back from customer services within 10 mins....
at their suggestion i logged in with my username (instead of my email address - which SHOULD also be possible) and a new reset password...and I got in fine....
Comments
Problems are often resolved by having the latest update for Flash and trying other browsers. Chrome usually works the best.
Another option is to try clicking on the 'Charlton Live' story at the top of the 'Latest news' section of CAFC Player - I've set it up so that will also link to the commentary.
Unfortunately, the live matchday centre (live league table/stats/other scores etc), which is managed by the Press Association, isn't currently working. We hope this will be resolved asap.
I should stress that none of the above is managed by the club.
it won't let me in...checked internet banking and I have indeed paid up for the season!
hmmmmm....
yes, I have tried changing password...and I did indeed just write to the customer services email that matt wright gives above
I've done this before when having problems and it worked fine.......
BBC stream.
What a lot of complete crap...
We do pay for this joke of a service you know...
at their suggestion i logged in with my username (instead of my email address - which SHOULD also be possible) and a new reset password...and I got in fine....
crap game though, lol
cheers guys