Won two tickets to the game yesterday by writing a Star letter in the (Royal) Greenwich Times published by Greenwich Council.
This was the view from the seats.
Not a good way to recognise the support given by the local council (or mine - they had my Red Card number)
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There appeard to be a few empty seats in that stand. Why did you simply not move
And I would think the ticket office would have thought you'd do that, as it was nowhere near a sell out.
So its a complaint for a potential issue
This is not the way to gain new customers.
TBH the name 'restricted view' should have been a clue when purchasing.. it is a risk you take
However I don't think they should be set aside to be given away in comps as it creates a bad impression of the club.
There are a number of tickets that are not on the system as restricted views, even though they are.
We've been managing this for busy games (Stevenage, Hartlepool to a large extent) by printing the tickets off so they can't be sold, until and unless needed.
But we have not been able to update the stadium map mid-season, so we have relied on people to move when the stand (usually upper west) is only 30-40 per cent full.
It's not satisfactory by any means but that's the situation I inherited and I don't know how it came about originally.
As far as selling restricted views, we do so at £2 off the adult or senior price.
This problem will be resolved for next season.
That is hilarious!