So late night flight from Krakow to Stansted with Ryan air, 46 schoolchildren in my group having studied the holocaust for the weekend, 2 aborted landings (as in wheels down, cabin lights dimmed and stewards seated awaiting landing) and then we end up at Newcastle Airport, who were not expecting us and no Ryanair staff in sight! 2 hours later and I managed to secure a coach to get us back and we arrived back at Stansted for 09:00 eleven hours late...still no contact or sign of Ryanair via email, call or staff member at any stage!
I know you get what you pay for and at least we made it back but hard take given the weather conditions in Poland being worse when we took off than when we landed....
At least I can make the rearranged Rochdale game so every cloud has a snowy lining and all that...any one top that for a trying weekend?
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Contact the press and make as much stink as possible
Flew with Paddyair once and vowed never to give that company any more of my hard earned cash.
You watch the bloke being interviewed and don't ya just want to punch him?
They ain't customer service specialists and clearly the pricing stuff is confusing etc but personally in my experience theyve been really good value
A return flight from Calgary to Vancouver (1 hour each way) will set you back a minimum of 300quid (if you are prepared to take very early/very late flights) - more like 400-500quid if you want to fly at a decent hour.
The service is good, but the cost is truly astronomical.
It was the airport that arranged the buses and the duty manager said "we will sort t out with the airline next week when it all settles down"
As pointed out the customer services are not their best quality but cheap travel probably is
Printing off 40+ boarding passes before we left without incurring any financial penalties was as ardous as the trip down from Newcastle!
For me I like Monarch never had any issues with them & you can book extra leg room at reasonable costs
You're right about taxes and fees though. Flying ba to philly this week, fare is 86 quid, fees and taxes add a further 320!