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Buying Tickets Online

edited January 2012 in General Charlton
Anyone else unable to buy home tickets online?

Been having the same problem all season in that the 'reserve' button never works, so you can't actually buy the seats you've chosen.

Comments

  • Only works on IE
  • Haven't been able to get it to work all season. Given up, i phone up to buy and complain it doesn't work they usually drop the £1 booking fee
  • Not wishing to sound stupid but what is IE
  • Internet Explorer.
  • We have two online booking systems, one for Red Card holders and one for everyone. The former allows you more choice of seat, the second is a bit more technically robust but only allows you to choose a block.

    We're well aware that they are inadequate, but for reasons you all know there hasn't been any budget to update them until recently. The good news is that work is underway on a replacement and part of the specification is that it will allow you to choose your seat and use other browsers. There is no implementation date yet, but it won't be this season as it's part of a bigger system overhaul that we will only introduce when we are happy with it.

    In the meantime, we have to struggle on with what we've got, I'm afraid. But change is coming!
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