Went on holiday recently and was sent a text half way through stating I was £65 over my monthly line rental - this was acceptable as I was checking emails and following Charlton games on my iphone.
I just got my bill through and it comes in at £430
I phoned them - was extremely polite and calm and was told that this text I got was a random one - usually triggered by being £50 over my limit. but sadly O2 dont follow it up with subsequent ones at £100, £150 and so on - as this most certainly would have caused alarm bells!!
I was only checking emails as I am unemployed and looking for a job - so now I need to find £400 without the wife finding out (she'd go ballistic)
Its a real pisser when life kicks you when you are down!!
(PS - I threatened to leave and was told that I can't yet - my earliest exit from my contract is 25th December)
So - anyone wanna lend me some wedge.............
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turn data roaming off job done
Come on, Swis. We won, so surely worth every penny?
Seriously, though, that's s**t.
BT Broadband Anywhere is no better. When I took it out, it was £5 a month on top of the (substantial) monthly direct debit I pay for having it at home. Then they realised what an over-generous deal they were gvng existing BT home customers and changed the 'terms and condtions' , so that it now seems to cost about a fiver ever time I look at a web-page on the mobile. And that's just in the UK...
Bandits, the lot of 'em...
I would try and haggle them, see if there is anyway they can reduce or put in seperate months. although i dunno didnt work with my problems, they must work to some sort of script and doubt they can do much more speak to a manager usually get more help(from my experiance as i work in customer service and we cant really make any decisions other then wat we are told black & white, goes to manager they then move the goalposts)
Lesson learned and I hope nobody else falls foul of this
The EU have already moved in on the telcos voice-roaming charges and should probably make a move on data-roaming as well although it could take some time to come in because the telcos will fight tooth and nail against it.
As has been mentioned above the best idea is to scan for free Wi-Fi networks, you get these in loads of places these days.
turn it off! dont go on it till you come back thats wat my mate did only way u can be sure not going to get charged im sure
Have fun am well jealous as i just came back from holiday only went for few days, always constantly wanting to go on holiday as soon as back even though had a few this year so far lol
dont risk it suzi. there must be an Internet cafe or something near.
This reminds me. we were at joss bay the other week and 3 of the family's phones flashed up ''welcome to Belgium'' Thought that was weird. do you reckon they could charge for international calls even if your not there?
You MUST turn the data-roaming off (see your user manual, its pretty easy) or your phone will automatically seek out local 3G network and download any apps/content/email that you have programmed it to do whilst you are in the UK as normal.
This is how the telcos make a fortune by charging you for international data-roaming without you even realising you are using it.
This is another cute trick that some mobile operators use to generate extra revenues from subscribers - you should report this to your service provider so they can act on it.
Basically, in order to generate extra "roaming" revenues from subscribers some operators turn up the power on their base-stations near international borders to over-ride the signal on another operators' legal coverage area.
This means that you will/could be charged for an international call or international data-rates (with the money going to the Belgian operator) even if you were still in Blighty.
Mobile operators deny that they do it but its particularly rife down in SE Asia, especially with Malaysian operators trying to poach calls from their richer Singaporean rivals.
Oh yes, I can confirm that this is the case all the way along the 49th Parallel as well.
It's not the email Brentford, it's the porn............
No, it would not, it could make matters worse depending on what contract the SIM-card is tied to! The only way around it is to turn off your data-roaming. Voice call roaming rates are capped by the EU but data roaming is not capped.