on-line s/t renewal problem

paulbaconsarnie

i renewed on-line last year, but cant remember (if i had one) my password.
i've pressed the 'unknown password' button which is meant to send an e-mail to me with the word, but it just goes back to the last page.

anyone any ideas?

RedArmySE7

Ring up?

LenGlover

I renewed online last year but have (had) no recollection of a password.

As RASE7 suggests I rung up and spoke to a competent lady and it was all quite straightforward.

paulbaconsarnie

[cite]Posted By: RedArmySE7[/cite]Ring up?

the reason i wanna do it on-line is that i have 1 of those 0% interest barclaycards. the only season i haven't had to continuously ring them (b/card) up and point out that i shouldn't be paying interest was last year when i done it on-line.
i am sure that it is because there was a 'comments' box when ordering on-line and i stated it was a s/t purchase in that.

bingaddick

Have you checked your e mails? I kept doing that then found several e mails with passwords on them.

matt896

check the junk mail bit mine went in there

leftbehind

yeah phone them and say PARDS SORT IT OUT

paulbaconsarnie

[cite]Posted By: bingaddick[/cite]Have you checked your e mails? I kept doing that then found several e mails with passwords on them.

done that - nothing

[cite]Posted By: matt896[/cite]check the junk mail bit mine went in there

done that - nothing

[cite]Posted By: leftbehind[/cite]yeah phone them and say PARDS SORT IT OUT

done that - they put me through to andrew mills.

bingaddick

[cite]Posted By: paulbaconsarnie[/cite]done that - they put me through to andrew mills.

Oi Waggy - sort it out!!

Off_it

pay cash - it's tax free.

paulbaconsarnie

all sorted now.
seems me (and other halfs) details hadn't been put on the system.
e-mailed russell lamford and he responded straight away aand was done in minutes.
well done ticket office commercial centre.