Apple returns.

buckshee

Used to have a Macbook but this has now died along with my ability to afford a new one. I'm lead to believe that Apple has a returns policy which would allow me to buy a new one upload the time machine backup to it then add that to the cloud and finally take the Macbook back for a full refund. Anyone know if this is correct?

Struggling to think of another way to get my old photos back.

TelMc32

They certainly don’t give full refunds.  I think that would break any business in the world!

They do have a trade-in facility though for old products, including MacBooks. Anything from £45 to £610 depending on what version you have and its condition. 

https://www.apple.com/uk/shop/trade-in#:~:text=Or%20recycle%20it%20for%20free,you%20trade%20in%20a%20Mac.

MrOneLung

I think he meant get new one, download what he needs then return the new one 

Gisappointed

Not tech literate but I'm guessing your next door neighbour has a tree that branches over your property and you throw the rotten ones back?

TelMc32

MrOneLung said:

I think he meant get new one, download what he needs then return the new one 

Ah right.  In that case, he can give notice that he wants to return within 14 days and then has a further 14 days to complete the return. They’ll take up to 10 days to inspect the return and then authorise the refund.

https://www.apple.com/uk/legal/sales-support/sales-policies/retail_uk.html