Half time service improvements needed

Malone_Addick

Given that in league 1 it was almost impossible to get a drink at halftime…Covered end upper..what are the odds with a bigger crowd in the Championship…. What can be done to make the service faster… better… could start with drinks only queues… and line them up faster? 

Algarveaddick

Malone_Addick said:

Given that in league 1 it was almost impossible to get a drink at halftime…Covered end upper..what are the odds with a bigger crowd in the Championship…. What can be done to make the service faster… better… could start with drinks only queues… and line them up faster? 

I am not one for a half time pint, but I can see the value in drinks only queues, well, beer only to be honest.  As long as they are really clearly signposted. 

fenaddick

Didn’t the club do drinks only queues last year? Maybe in the West stand ?

golfaddick

If you want a pint, go down the pub

If you want to watch football, go to a game.

ArmchairAddick

I never witnessed the beer vending machine.  Did it ever get put in?  Did it work well?

Steven81

They need to open another bar up there or get more taps and staff.

blackpool72

Sell bottled beer instead of spending ages trying to pull a pint. 
Plenty of clubs do this already. 
Bottled beer is available in plastic bottles so no safety problem. 
This would cut the length of queuing considerably. 

Karim_myBagheri

Used to have drink only queues when we were in the premier League. Wasn't brilliant but we had full crowds. As we went down the leagues they did away with drinks only queues. With a lot less people in the ground the queues were still as bad as when we were in the premier League. Couldn't understand why they changed it. 

shine166

Bottled beer, job done. 

Bedsaddick

Never see the point in trying to get a pint in the 15 minutes between half’s . Smacks of desperation. Drink before and after by all means . 

Malone_Addick

golfaddick said:

If you want a pint, go down the pub

If you want to watch football, go to a game.

Need not be mutually exclusive, and you can manage it at any other sports event. 

Steven81

A nice pint gets my vocal chords oiled up and energised for a good sing whilst surrounded by the Bovril bores : ))

EugenesAxe

Bedsaddick said:

Never see the point in trying to get a pint in the 15 minutes between half’s . Smacks of desperation. Drink before and after by all means . 

Functioning alcoholics are football fans too! 

shine166

Bedsaddick said:

Never see the point in trying to get a pint in the 15 minutes between half’s . Smacks of desperation. Drink before and after by all means . 

Takes the edge off the packet

Karim_myBagheri

we had a cart selling Bovril, tea, coffee and bottled beer and soft drinks at one stage. Used to be where the ale/betting kiosk was in the east stand. Thought that was a good idea. 

ValleyGary

Real ones fill their coffee cups with beer and drink at their seats....

Karim_myBagheri

ValleyGary said:

Real ones fill their coffee cups with beer and drink at their seats....

Now that smacks of desperation and something I have definitely done on numerous occasions over the years. 

Chunes

It will never improve. We have been talking about this for 20 years.

Dippenhall

Lightweights like me take 30 minutes to enjoy drinking a pint anyway.  For those who enjoy throwing a pint down their neck without touching the sides i think a separate beer queue is needed.

Uboat

Upper West v Burton was a new low. It’s like they were trying to set a record. There must be another way. 

MrLargo

Arsenal and Spurs have the highest matchday revenue in world football. Brings in about £30 million a season more than Palace bring in (old statistice, probably a larger amount now). They can see the value in it, and have invested consequently - they serve food drink that is of a decent standard at what most people would consider a rip off price, and service is efficient enough that everyone who wants to buy something is able to do so. They are set up to ensure that they receive every pound that there punters are willing to spend.

We serve shit food and drink at a rip off price, plus you have to leave your seat at least 5 minutes before half time in order to be able to have time to get served and drink it. It is absolutely criminal for any business to have customers that want to spend cash and not have the infrastucture to take it off them. 

I don't think it's ridiculous to suggest we could have doubled our matchday revenue last season if we'd given it the necessary thought and investment. I don't know how much the "fill from the bottom up" beer machines are that Spurs have, but I suspect they would have paid for themselves within 2 matchdays. Not at all complicated, doesn't require project managers or consultants. Surely at least one Charlton board member of the last 15 years or so has visited the Emirates or WHL at some point - why have they not returned home after that saying "that caterings good, we'll do that at Charlton in bring in a load of easy money." It's weird, I don't understand why it's such a challenge. (obviously not just us, plenty of clubs still offering rubbish product and rubbish service).

sam3110

Anyone go to Old Trafford for the Carabao Cup game? Service was way slower there and that was at a club that are used to handling 70k+ crowds

EugenesAxe

Everyone who wants a pint will get one

golfaddick

Malone_Addick said:

golfaddick said:

If you want a pint, go down the pub

If you want to watch football, go to a game.

Need not be mutually exclusive, and you can manage it at any other sports event. 

Problem is it's not just during the 15 min half time. People leave their seats after 40 mins and get back to their seats well after the 2nd half has started......usually at least 5 mins into it & sometimes as much as 10. 

As well as a safe standing section, a singing section I think there should be a drinking section......where all those who can't go 2 hours without alcohol can sit together. 

That or I just won't get up to allow the drunkards past. Funny how they all seem to sit in the middle of a row 🤔.

cafcnick1992

I can't see why they cannot pre-pour 100 pints before the first 45 are up? They know they're going to be sold.

This system works unbelievably well at the Ally Pally for the darts.

Elthamaddick

cafcnick1992 said:

I can't see why they cannot pre-pour 100 pints before the first 45 are up? They know they're going to be sold.

This system works unbelievably well at the Ally Pally for the darts.

weirdly the NU bar towards the West stand pulls loads of half pints and then tops them up when you order, totally pointless - as you say, just have 150+ pints ready to go

fenaddick

Elthamaddick said:

cafcnick1992 said:

I can't see why they cannot pre-pour 100 pints before the first 45 are up? They know they're going to be sold.

This system works unbelievably well at the Ally Pally for the darts.

weirdly the NU bar towards the West stand pulls loads of half pints and then tops them up when you order, totally pointless - as you say, just have 150+ pints ready to go

They go too flat too quickly I think. The solution is to get those fast filling from the bottom taps they have at Spurs but they must cost a pretty penny

eastterrace6168

Sorted...😉

shirty5

fenaddick said:

Elthamaddick said:

cafcnick1992 said:

I can't see why they cannot pre-pour 100 pints before the first 45 are up? They know they're going to be sold.

This system works unbelievably well at the Ally Pally for the darts.

weirdly the NU bar towards the West stand pulls loads of half pints and then tops them up when you order, totally pointless - as you say, just have 150+ pints ready to go

They go too flat too quickly I think. The solution is to get those fast filling from the bottom taps they have at Spurs but they must cost a pretty penny

Most football fans who like a drink at a ground are quantity drinkers, not quality drinkers

Valleyfan2

Bring back the peanut vendors chucking bags up from the side of the pitch….

fenaddick

shirty5 said:

fenaddick said:

Elthamaddick said:

cafcnick1992 said:

I can't see why they cannot pre-pour 100 pints before the first 45 are up? They know they're going to be sold.

This system works unbelievably well at the Ally Pally for the darts.

weirdly the NU bar towards the West stand pulls loads of half pints and then tops them up when you order, totally pointless - as you say, just have 150+ pints ready to go

They go too flat too quickly I think. The solution is to get those fast filling from the bottom taps they have at Spurs but they must cost a pretty penny

Most football fans who like a drink at a ground are quantity drinkers, not quality drinkers

Doesn't stop them moaning!