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Tiered Membership Scheme Incoming?

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  • The Red Robin
    The Red Robin Posts: 26,166
    WSS said:
    Top tier will be allowed to control the brightness of the advertising boards?
    Everyone who wants a bright advertising board will get one. 
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,245
    bobmunro said:
    The mooted tiered (not tired) scheme must be expected to raise loadsa money in order to pay the new manager a good salary + with escalating benefits and exclusive experiences. I await news of the 'exclusive benefits'

    West Stand will be tier 1 and the nearer you are to the Director's Box the more exclusive the benefits. If you sit next to Curbs (albeit separated by a dwarf concrete wall) then the world is your lobster.
    About time West Lower Block D Row T got their rightful desserts.
    Oooh, desserts. The rest of us call them pudding.

    I still call them afters.
  • Stig
    Stig Posts: 29,138
    CAFCBill said:
    What membership tier gets me a hot water option when washing my hands? 
    TBF, I noticed hot water in the north upper bogs last night and the hand dryer that's been broken since before the Duchatelet days (I'd guess) has been replaced, so the club are making improvements.
  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    We have circa 6.000 empty seats. That should be the priority for increasing revenue - of course it won’t be because that would require more work than jacking up the cost to established supporters. That in turn will make it more difficult to fill those seats.

    Late night’s attendance was easily the worst for home supporters this season, despite lower prices. This was inevitable, but shows you cannot price people into evening games*, which most of us already know. 

    * you probably could do something but you’d have to be a lot more ambitious than the pricing last night.
  • fenaddick
    fenaddick Posts: 11,771
    We have circa 6.000 empty seats. That should be the priority for increasing revenue - of course it won’t be because that would require more work than jacking up the cost to established supporters.
    A well run marketing/ticketing team would have the capacity to both fill those seats and look into a membership scheme 
  • shine166
    shine166 Posts: 13,938
    edited November 5
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
  • Airman Brown
    Airman Brown Posts: 15,772
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    So, for example, you could force people to join a new membership scheme to buy away tickets. That would bring in money. How would you feel about it, because it happens elsewhere?
  • sam3110
    sam3110 Posts: 21,392
    Unless we're top of the table or the tickets are a fiver, we ain't going to sell out a Tuesday night game that's also readily available on TV in November 
  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    fenaddick said:
    We have circa 6.000 empty seats. That should be the priority for increasing revenue - of course it won’t be because that would require more work than jacking up the cost to established supporters.
    A well run marketing/ticketing team would have the capacity to both fill those seats and look into a membership scheme 
    Speaking personally, I find it hard to imagine what benefit the club could offer me that I don’t already receive that I would be interested in, which is why I think you will find that it will have to include things that are already available generally in order to drive revenue. Of course I may not be typical, but I don’t think I’m atypical either in terms of established supporters. 

    We’ve already seen in the hiking of away coach fares, for example, that the policy is to scrape more revenue out of committed supporters, even when the marginal income is trivial and could probably be achieved by increasing volume rather than price.

    It’s a legitimate approach, but it’s not the only one. My view is that you fill the stadium first. That will generate more revenue and it’s more sustainable.


  • fenaddick
    fenaddick Posts: 11,771
    fenaddick said:
    We have circa 6.000 empty seats. That should be the priority for increasing revenue - of course it won’t be because that would require more work than jacking up the cost to established supporters.
    A well run marketing/ticketing team would have the capacity to both fill those seats and look into a membership scheme 
    Speaking personally, I find it hard to imagine what benefit the club could offer me that I don’t already receive that I would be interested in, which is why I think you will find that it will have to include things that are already available generally in order to drive revenue. Of course I may not be typical, but I don’t think I’m atypical either in terms of established supporters. 

    We’ve already seen in the hiking of away coach fares, for example, that the policy is to scrape more revenue out of committed supporters, even when the marginal income is trivial and could probably be achieved by increasing volume rather than price.

    It’s a legitimate approach, but it’s not the only one.


    I am tempted to agree, especially with VG in existence but I can understand the desire to at least explore options

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  • shine166
    shine166 Posts: 13,938
    edited November 5
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    So, for example, you could force people to join a new membership scheme to buy away tickets. That would bring in money. How would you feel about it, because it happens elsewhere?
    I already pay for VG for something very similar, so fine with me.
  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    shine166 said:
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    So, for example, you could force people to join a new membership scheme to buy away tickets. That would bring in money. How would you feel about it, because it happens elsewhere?
    I already pay for VG for something very similar, so fine with me.
    I don’t because I go to most of the away games. But I think VG benefits will come under threat so that everyone pays more.
  • shirty5
    shirty5 Posts: 19,283
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    So, for example, you could force people to join a new membership scheme to buy away tickets. That would bring in money. How would you feel about it, because it happens elsewhere?
    If that was ever to happen then unless that membership price is cheaper than a yearly subscription to Valley Gold, that would see the membership on Valley Gold plummet considerably 

    The club would be crazy to bring in such an option especially when a percentage of the Valley Gold money goes into the Academy


  • AFKABartram
    AFKABartram Posts: 57,918
    As a match going supporter in the AC Stand, I 100% prefer a home crowd like last night to a padded out one like Saturday 
  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    shirty5 said:
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    So, for example, you could force people to join a new membership scheme to buy away tickets. That would bring in money. How would you feel about it, because it happens elsewhere?
    If that was ever to happen then unless that membership price is cheaper than a yearly subscription to Valley Gold, that would see the membership on Valley Gold plummet considerably 

    The club would be crazy to bring in such an option especially when a percentage of the Valley Gold money goes into the Academy


    I agree and I’d be surprised if it was £120 a year, but I predict they will want to do it. Also from a narrowly financial perspective the club doesn’t care about away support. It’s obviously a much more complex issue for the fanbase.

    The fundamental structural problem with Charlton as a business (over and above the wider issues that affect all clubs) is inadequate demand. It dictates everything else. You can run away from that conclusion all you like, but building support is only real route to success. 
  • shine166
    shine166 Posts: 13,938
    edited November 5
    shine166 said:
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    So, for example, you could force people to join a new membership scheme to buy away tickets. That would bring in money. How would you feel about it, because it happens elsewhere?
    I already pay for VG for something very similar, so fine with me.
    I don’t because I go to most of the away games. But I think VG benefits will come under threat so that everyone pays more.
    Congratulations, but if thats the case I stop supporting VG and take up the new membership, problem solved. 
  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    Valley Gold isn't an efficient way of raising money as far as the club is concerned. Half, I think, of its revenue is paid out in prizes. The club will see the season ticket and club shop discounts as a cost against the income it receives from VG, while the away ticket priority is something it can monetise more effectively.

    What that misses is that the scheme is established, is something fans are comfortable supporting because of its history and believe is related to the academy, although that's probably marketing more than reality (in other words, it's not certain that the academy budget would be lower if VG didn't exist). 

    The head bean counter will look at that and say, suppose we introduce a membership scheme that offers all those things but isn't a lottery and we put hooks in that force people to Join - like the right to buy away tickets or, for other people, to use Crossbars/Fans' Bar. Push coach prices up even further, with a "discount" for members. We can then take all the membership income, and if Valley Gold takes a hit we'll more than make it up and we'll be in control.

    Of course they may find things are a bit more complicated in practice.
  • mascot88
    mascot88 Posts: 9,694
    If we finish top 10 and spend a bit in the next window I can see a few extra thousand coming through the gates per game next season. 

    The opportunities to genuinely consider increasing revenue by offering top tier hospitality become genuinely viable in the premier league - 

    When you watch you tube channels like "the padded seat" you can see how much is being spent and how much is being made by the clubs for that investment -

    Would absolutely make sense to to do some good R and D and build out a similar offering. 
  • Billy_Mix
    Billy_Mix Posts: 2,722
    edited November 5
    the major driver for attendances is onfield results
    there ain't no marketing genius yet born who can influence those outcomes
    last night soundly reinforced that discounted ticket prices do little to stimulate demand, or even mitigate midweek churn
    For us Curbsiders it didn't look like Saturday's kidsforaquid had much impact on numbers
    It took 3 seasons in PL from 2001 to 2003 for Charlton to effectively sell out home league games
    The uncomfortable truth for owners and fans alike may be that in this division, the ceiling on sustained demand for tickets is no higher than 20000
    Increasing ticket revenue would seem therefore to rely on inflated pricing.
    From 33 years of attending the Valley I'd venture that demand will prove to be highly price sensitive
    Rinsing the established supporter base could go very wrong very quickly
    The optimist in me takes heart from the obvious expansion of commercial revenue opportunities around the ground on matchday - all those illuminated hoardings are being paid for by somebody, I counted 10 mascots on Saturday - I've no idea what dent those streams make in the operating loss but the direction of travel looks to be positive.
    A theme a certain Westminster bean counter should be embracing - the broadest shoulders will better carry a greater burden than the already overladen masses, overcharging the regulars would be a terrible, not to say counterproductive, choice. 
     
  • SE10Addick
    SE10Addick Posts: 2,970
    I'm upper tier, I look down upon him....



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  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    Billy_Mix said:
    the major driver for attendances is onfield results
    there ain't no marketing genius yet born who can influence those outcomes
    last night soundly reinforced that discounted ticket prices do little to stimulate demand, or even mitigate midweek churn
    For us Curbsiders it didn't look like Saturday's kidsforaquid had much impact on numbers
    It took 3 seasons in PL from 2001 to 2003 for Charlton to effectively sell out home league games
    The uncomfortable truth for owners and fans alike may be that in this division, the ceiling on sustained demand for tickets is no higher than 20000
    Increasing ticket revenue would seem therefore to rely on inflated pricing.
    From 33 years of attending the Valley I'd venture that demand will prove to be highly price sensitive
    Rinsing the established supporter base could go very wrong very quickly
    The optimist in me takes heart from the obvious expansion of commercial revenue opportunities around the ground on matchday - all those illuminated hoardings are being paid for by somebody, I counted 10 mascots on Saturday - I've no idea what dent those streams make in the operating loss but the direction of travel looks to be positive.
    A theme a certain Westminster bean counter should be embracing - the broadest shoulders will better carry a greater burden than the already overladen masses, overcharging the regulars would be a terrible, not to say counterproductive, choice. 
     
    And yet the reason we were able to sell out less attractive games in the Premier League was because we went out and brought those extra people in, for example by bringing thousands of paying groups and individuals in by coach.

    Of course results, status, opposition, weather, timing etc all contribute to the mix. But the idea you can't affect crowds and increase revenue by interventions with circa 6,000 empty seats is just wrong. We know because we did it, in this division and the one above.

    I do agree that Kid for a Quid and the minor price reductions for an evening game didn't and won't achieve anything, but that doesn't mean that nothing can ever make a difference.

    Actually our attendances have been pretty good in the circumstances, but they can still be better.
  • cafc999
    cafc999 Posts: 4,976
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    Not one person said scrap it!
  • shine166
    shine166 Posts: 13,938
    cafc999 said:
    shine166 said:
    cafc999 said:
    For a club that keeps telling us about inslusivity and all being the same they are now working on a tiered membership structure? 

    I
    We can scrap tiered pricing all together if you like, so no more kids discounts or OaP deals plus all seats the same priced.

    Nothing wrong with a tiered system if it brings more money in and is realistic.
    Not one person said scrap it!
    I know, just pointing we already have a tiered system of sorts and nobody complains.
  • Rothko
    Rothko Posts: 18,829
    Suspect the gate last night would have been closer to 20k then 17k if the game had been last week during half term, then this week
  • Airman Brown
    Airman Brown Posts: 15,772
    edited November 5
    Rothko said:
    Suspect the gate last night would have been closer to 20k then 17k if the game had been last week during half term, then this week
    It was probably more like 14,000-15,000 with the usual missing season-ticket holders. Maybe more would have come. I think there is a massive problem with Tuesday nights, particularly with live TV. They are a relatively unattractive proposition if you're not local. Home match ticket sale will probably have been half the Saturday matches.

    If many people who have already paid won't come, it's bound to be hard to sell tickets.
  • Rothko
    Rothko Posts: 18,829
    Rothko said:
    Suspect the gate last night would have been closer to 20k then 17k if the game had been last week during half term, then this week
    It was probably more like 14,000-15,000 with the usual missing season-ticket holders. Maybe more would have come. I think there is a massive problem with Tuesday nights, particularly with live TV. They are a relatively unattractive proposition if you're not local. Home match ticket sale will probably have been half the Saturday matches.
    It was a choice in our house; kids couldn't come due to school the next morning, where they would have gone last week, with no school in the morning. Eldest got the first half on the telly instead
  • CAFCTrev
    CAFCTrev Posts: 6,016
    Rothko said:
    Suspect the gate last night would have been closer to 20k then 17k if the game had been last week during half term, then this week
    It was probably more like 14,000-15,000 with the usual missing season-ticket holders. Maybe more would have come. I think there is a massive problem with Tuesday nights, particularly with live TV. They are a relatively unattractive proposition if you're not local. Home match ticket sale will probably have been half the Saturday matches.

    If many people who have already paid won't come, it's bound to be hard to sell tickets.
    Is there really a viable way to increase mid-week attendances to be more in line with the weekend ones? Perhaps just make all mid-week games 'bronze' level regardless of the opposition, or introduce an even cheaper price tier just for these games?
  • fenaddick
    fenaddick Posts: 11,771
    Rothko said:
    Rothko said:
    Suspect the gate last night would have been closer to 20k then 17k if the game had been last week during half term, then this week
    It was probably more like 14,000-15,000 with the usual missing season-ticket holders. Maybe more would have come. I think there is a massive problem with Tuesday nights, particularly with live TV. They are a relatively unattractive proposition if you're not local. Home match ticket sale will probably have been half the Saturday matches.
    It was a choice in our house; kids couldn't come due to school the next morning, where they would have gone last week, with no school in the morning. Eldest got the first half on the telly instead
    Which goes to show poor planning from the authorities. Although to be fair to the EFL, it’s UEFA’s fault this time 
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,245
    fenaddick said:
    We have circa 6.000 empty seats. That should be the priority for increasing revenue - of course it won’t be because that would require more work than jacking up the cost to established supporters.
    A well run marketing/ticketing team would have the capacity to both fill those seats and look into a membership scheme 

    A winning football team fills seats.
  • fenaddick
    fenaddick Posts: 11,771
    fenaddick said:
    We have circa 6.000 empty seats. That should be the priority for increasing revenue - of course it won’t be because that would require more work than jacking up the cost to established supporters.
    A well run marketing/ticketing team would have the capacity to both fill those seats and look into a membership scheme 

    A winning football team fills seats.
    A winning football team fills *some* seats. Realistically we are in the best position we’ve been for over a decade and there are still plenty of empty seats. Continued good performances will certainly help fill them but so can good marketing, hopefully the two can happen at the same time