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After the Millwall game - club reply to CAST p34, further CAST response p45

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  • edited September 25
    DubaiCAFC said:
    DOUCHER said:
    DubaiCAFC said:
    Honestly, was it that bad? I get it, people was put out of there normal match day routine? It wasn't as if there was a huge riot, fans fighting all over the stadium.. There was a few scuffles, that you would expect in a local derby.. 

    Really question sometimes, do people have nothing better to do, that moan and complain?

    Here comes the backlash for this comment.
    Wasn’t that bad but I don’t see why we should be inconvenienced at the expense of Millwall - that is all I care about - it happened once before and it’s happened again and if we don’t take appropriate measures then it’s gonna happen again - put up or shut up - if we don’t do something about it then we will just have to shut up and take it 
    I get that.. but it's not as if people wasn't aware it was going to happen! They have found a successful way of getting the Millwall fans away, with little trouble. They will see that as a win. They are not going to be overly worried about a few 100 Charlton fans complaining on forums and social media are they?

    They have bigger fish to fry.. 
    I wasn't there either, but I have read what others have said about how the arrangements were communicated, and it was so poor and last minute that many, many people were clearly not aware that it was going to happen. In addition, for many others it would have been their first experience of a Charlton v Millwall game, so they would not even think to look to see if an almost unique situation in football policing was about to unfold. Why would they?

    Various people who have professional experience of health and safety have commented that the situation had real potential to become dangerous - indeed it appears it became very close to it on Charlton Lane near and on the level crossing, by the sound of things. 

    Millwall fans are being given special treatment because their fans are more likely to break the law. It is worrying that anybody would consider that acceptable no matter how many people complain about it, or where they do the complaining.

    250 odd police had one job to do on the day, fish or no fish, that was their sole (geddit) task in hand. They should have gone about it in the same way it is done thousands of times every year all over the UK.  
  • DubaiCAFC said:
    DOUCHER said:
    DubaiCAFC said:
    Honestly, was it that bad? I get it, people was put out of there normal match day routine? It wasn't as if there was a huge riot, fans fighting all over the stadium.. There was a few scuffles, that you would expect in a local derby.. 

    Really question sometimes, do people have nothing better to do, that moan and complain?

    Here comes the backlash for this comment.
    Wasn’t that bad but I don’t see why we should be inconvenienced at the expense of Millwall - that is all I care about - it happened once before and it’s happened again and if we don’t take appropriate measures then it’s gonna happen again - put up or shut up - if we don’t do something about it then we will just have to shut up and take it 
    I get that.. but it's not as if people wasn't aware it was going to happen! They have found a successful way of getting the Millwall fans away, with little trouble. They will see that as a win. They are not going to be overly worried about a few 100 Charlton fans complaining on forums and social media are they?

    They have bigger fish to fry.. 
    alright, i tell u what, i'll just ignore it and moan when it happens again next time shall i?  - i've put a police complaint in and we'll see how we go 
  • And the truth is that other than the odd skirmish, there hasn't been any major bother since the 70's in this fixture so 250 police should easily be able to handle breaking up the odd fight and just letting us out at the same time. Failing that, hold them back, not us !!!
  • The police sent us round the houses because they didn't want to deal with 3000+ irate Millwall fans if they were held back. End of story.

    Charlton without a shadow of doubt did not sufficiently communicate the situation either deliberately or due to incompetence.

    The clear evidence is the thousands of people heading towards the station with no one directing them correctly.

    The best solution next season is to limit Millwall fans to the minimum that we are allowed to and keep them in with enough stewards and police to deal with them properly.

    The additional costs of this should be covered by the sale of home tickets that will presumably be lost next season, with a much lower home fan attendance, due to home fans not putting up with the dangerous inconvenience.

    20,000 home fans V Millwall was the highest for 50 odd years and will not be repeated for a long time unless Charlton fans are given assurances that Millwall fans will be held back.

    The policing and stewarding should obviously cover the Jimmy Seed gate at the Curbs Stand/Bartram Gate/Lansdowne Lane exit.
    This post sums up brilliantly someone who went to the game and posted on this thread and some of those who have posted who did not go
  • DubaiCAFC said:
    DOUCHER said:
    DubaiCAFC said:
    Honestly, was it that bad? I get it, people was put out of there normal match day routine? It wasn't as if there was a huge riot, fans fighting all over the stadium.. There was a few scuffles, that you would expect in a local derby.. 

    Really question sometimes, do people have nothing better to do, that moan and complain?

    Here comes the backlash for this comment.
    Wasn’t that bad but I don’t see why we should be inconvenienced at the expense of Millwall - that is all I care about - it happened once before and it’s happened again and if we don’t take appropriate measures then it’s gonna happen again - put up or shut up - if we don’t do something about it then we will just have to shut up and take it 
    I get that.. but it's not as if people wasn't aware it was going to happen! They have found a successful way of getting the Millwall fans away, with little trouble. They will see that as a win. They are not going to be overly worried about a few 100 Charlton fans complaining on forums and social media are they?

    They have bigger fish to fry.. 
    Agree……though the club should be worried.
    My take for what it is worth.  I was in Upper West. I got out fairly quickly and as I have some mobility issues and have had a heart issue, I made my way to Ransom Walk and a line of Police were preventing some, including me from getting there, so I joined the walk, wasn't that arduous - for me - but was inconvenient.

    A large part of the blame on the day must lie with the police. They made the "access" decision very late and given that they had made the same decision 5 years earlier, they must have known they were going to make it.  Then  their sub standard implementation - Ransom Walk, Traffic Control, the invisible 250 plus police.

    Where do the Club come into it? I honestly believe that the owners of club does have the best interests of the fans and are not, geared solely by filthy lucre, as some would have us believe.

    Mistakes have been made and one of the biggest errors has been communication. If pre and post communication had been clearer and more accepting then there would not be 1.3k posts on this thread.

    - Prior to the match - details of the re routing, giving multiple levels of exposure - the big(ish) Screen, social media, website, tannoy and the club should be cognisant with the fact that the sound system appears to be  as out dated as the floodlights

    - During the match flashing up on the screen -yes it would have been annoying, but the message would have got through.

    - Post match is again communications.  Once it had all gone "tits up" the club should have anticipated the outrage and issued a statement, prempting CAST.  They may not have been in a position to give a full evaluation of the situation but they could have said they were investigating and give a time line, whilst addressing issues that they could address. Specifically they could have said that:-

    - The process was set by the Met and if they had input into this. 

    - Acknowledge the break through of Millwall fans and a commitment to have this gate effectively manned for future games.  They should also praise the two stewards, for whom holding back "the hordes" was beyond their pay grades.  I do not understand why at the very least a potential flash point such as this not at least have the guys that wear (I think) wear the blue vests and are more of an aggressive force able to deal with trouble.

    -The future

    The Club cannot ignore the police so, if Millwall are not relegated and we are not promoted, then at the very least arrangements should be clearly communicated.  But the club must make a clear commitment to engage with the Met to restore the stadium vacation process adopted for all other games.

    Finally, people have asked why the club have not learnt from 2019. Well we have had multiple owners, staff turnaround, people with experience have left or are working part time and I doubt anyone developing operating procedures.

    Hopefully a more stable club, with owners that I believe do care, lessons will be learnt and implemented and pressure will be put on the Met and I suspect Greenwich Council to implement a more reasonable process to manage fans, but don't count on it. 

  • shirty5 said:
    shirty5 said:
    The reality of the Millwall game is known if we are honest. 

    The police made the call and the club have to comply. 

    The club royally mucked up in how they chose to advertise it and steward it post match vis a vis announcements. 

    The police will have had a rationale for their decision to not keep Millwall back. We don’t like it because it’s unusual / exceptional and feels unjust but is just that a judgement call we don’t appreciate. 

    Any promise to learn and/or not repeat can’t be  taken as a guarantee as circumstances and personnel can change. 

    There might be some squirming from the club at the fans forum but I doubt we will learn anything new. 
    If it was an open Q and A down the club then maybe that would be different 
    Agreed - that would be more entertaining!

    They’d squirm more but you’d still not learn much. 


    You learn a lot from people’s body language. Normally a good bar 
    Yes that’s true. 

    I just don’t think there is much to uncover. 

    A poor decision / strategy that was poorly executed by both parties. 

    The club were all /only about maximising ticket sales. 

    Shame really they didn’t persuade Jones to take cup fixtures more seriously and generate some income that way 😉😆
    Not much to uncover you think @valleynick66?
    How about these questions about how stewarding works for a start?
    • Do we have a senior executive with overall responsibility for safety
    • Do we have a safety officer to plan and oversee the event day operation
    • Do we have supervisory stewards to form a link in the chain of command between the safety officer and all other stewards
    • Do we have stewards performing locational or functional roles
    • Do we have a named individual with a responsibility for security?
    They are some of the basic requirements of the safety licence as far as i can glean and all reasonable questions in light of what happened/ did not happen at the south east corner at the ed of the match.

    Does seem some people on here (various, not just yourself, are willing away the possibility of serious answers to serious safety related issues.
    I’m sure we tick all the necessary boxes as a club that are required. 

    The wrong call was made in most (if not all) people’s opinions and I assume in the clubs too. 

    Normally games pass without great issue. 

    A different approach was used for this game which none of us liked and was very badly implemented. 

    I don’t imagine there is much beyond that in the cold light of day -is my point 

    Do we need a club scapegoat when as far as  I am aware I haven’t seen any reports of violence or serious incidents (Sam Bartram exit aside and separate to the decision to not hold Millwall back) ?

    If on the other hand you are seeking  answers to the Sam Bartram gate specifically then I speculate this is simply error as ordinarily that exit is not an issue. 
    That  is a genuine lesson learned for the club and police. 


    There were no "serious incidents" at the Leppings Lane end at Hillsborough .Until there was. Due mainly to complacency and arrogance on the part of the police. The best practice approach is to anticipate potential danger points, with the help of experienced professionals who have worked at the location for many years. Overruling their concerns and imposing an already tried (and failed) process on a venue at the last moment is the very antithesis of best practice.
    There were many “serious incidents” in the Leppings Lane end before 1989, notably at semi finals in 1981, 1987 and 1988.
    You are right, I stand corrected - although my quick AI question only produced the 1981 incident which was indeed very dangerous - and in the Inquiry questions were asked as to why the lessons were not learnt. 

    Do you disagree with the rest of my comment, which is the part that I'd hope is the important bit? 
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  • So the trust are telling the club that it's okay to treat us this way as long as they communicate the inconvenience better.
    How about telling the club that it should strongly resist any future police attempts to implement these sort of measures and why they should do so.
  • So the trust are telling the club that it's okay to treat us this way as long as they communicate the inconvenience better.
    How about telling the club that it should strongly resist any future police attempts to implement these sort of measures and why they should do so.
    That is not what the article says
  • I received a generic response from the club advising me to raise a complaint with the police. Said they are looking at improving the PA system but no timescale for it. No other admissions just that 'the safety team have learned from the scenes within the stadium'
    Seem to be missing the point about communication
  • Does the club know the sound system is barely audible in Covered Notth ? 
  • Does the club know the sound system is barely audible in Covered Notth ? 
    Of course they do and been the case for year due to underfunding on the stadium 2010-2024. They just choose to do nothing about it yet (and it would be costly).  
  • So the trust are telling the club that it's okay to treat us this way as long as they communicate the inconvenience better.
    How about telling the club that it should strongly resist any future police attempts to implement these sort of measures and why they should do so.
    That is not what the article says
    Indeed. I think it's an excellent response from CAST, and I note that it is not letting the police fob it off with any old tosh. Nor should any of us be fobbed off. Let's see what the police's clarified response to CAST is and then be prepared to push back further on the police if it seems necessary to do so.

    The goal is to end the nonsense of the majority being put in danger and suffering inconvenience while an unruly minority are allowed preferential exit.
  • Is that it?

    What a pathetic response, full of platitudes that insult the intelligence. In fact, when i was a civil servant very similar to drafts I would provide for Ministers to send back to MPs who had written to them - officially called PSOs but widely known as Please Sod Off.

    For what its worth, I believe the Trust should go back and say that is not a satisfactory response. 

    They should then ask specific questions about the things that appear to have gone wrong, specifically on the stewarding/security front, not just make general observations.

    If the Club refuse to answer, then the Trust should make a formal complaint to the licensing authority, Greenwich Council.
    As I said way back on September 18, and Airman says above, if the club doesn't provide satisfactory answers , a formal complaint to the licensing authority, Greenwich council, should be made.

    I can understand the Trust would rather resolve this matter in a friendly way with the club through a meeting - because they will have to work again with them in future and will want to retain a good working relationship - but I'm not sure how much really constructive is going to come out of this meeting.
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  • Common sense seems to suggest to me that it’s much easier to police/control however many Millwall fans were at the game
    (and joking apart most of them were not die hard football hooligans) than to police/control 20,000 home supporters safely.

    Next time keep the away fans in the  stadium while the majority of home fans head home safely. 
  • Talking about Millwall ‘hooligans’ just a brief anecdote. When I was growing up in Greenwich my next door neighbour and friend, the same age as me 12-13, was a Millwall supporter and I obviously a Charlton fan. During  one summer holidays we were both bored and started cussing each other’s teams. This developed into a play fight which quickly deteriorated. My mate decided I was winning so he bit me on the chest. (It was hot so no T-shirts). Luckily, I managed to get a got hammer fist down on his nose. Blood stopped play. We carried on being buddies a week or so later and never mentioned our little tussle or dissed each other's teams again.
  • Surely the Millwall game would have been discussed during any Safety Advisory Group meeting, if there was one that is.



  • edited 1:34PM
    I understand CAST, as the official supporters’ group, need to tread carefully with the club, but their statement was far too mild and doesn’t reflect the stronger opinions here on Charlton Life. Saying the day “passed without significant incident” ignores the fact that it’s unacceptable not to hold Millwall fans back or properly police the Away End, what did 297 police do? CAST should have called this out, pressing for solutions like cutting Millwall's away allocation, charging the maximum Away ticket price under EFL rules, and making clear that anti-social behaviour brings consequences. If Millwall fans cause trouble, the club and police have CCTV and resources to arrest offenders, impose life bans, and even bar Millwall fans from The Valley for a set period and any damage to The Valley send the bill to Millwall. 
    The October fan forum appears to be a closed shop so those attending need to challenge the club and safety rep's etc. I'm confused who exactly is going on behalf of CAST and fans advisers? Why are club not holding an open meeting, where fans can constructively voice concerns and have an input?
  • I understand CAST, as the official supporters’ group, need to tread carefully with the club, but their statement was far too mild and doesn’t reflect the stronger opinions here on Charlton Life. Saying the day “passed without significant incident” ignores the fact that it’s unacceptable not to hold Millwall fans back or properly police the Away End, what did 297 police do? CAST should have called this out, pressing for solutions like cutting Millwall's away allocation, charging the maximum Away ticket price under EFL rules, and making clear that anti-social behaviour brings consequences. If Millwall fans cause trouble, the club and police have CCTV and resources to arrest offenders, impose life bans, and even bar Millwall fans from The Valley for a set period and any damage to The Valley send the bill to Millwall. 
    The October fan forum appears to be a closed shop so those attending need to challenge the club and safety rep's etc. I'm confused who exactly is going on behalf of CAST and fans advisers? Why are club not holding an open meeting, where fans can constructively voice concerns and have an input?
    The structure is designed to be a buffer. 
  • I understand CAST, as the official supporters’ group, need to tread carefully with the club, but their statement was far too mild and doesn’t reflect the stronger opinions here on Charlton Life. Saying the day “passed without significant incident” ignores the fact that it’s unacceptable not to hold Millwall fans back or properly police the Away End, what did 297 police do? CAST should have called this out, pressing for solutions like cutting Millwall's away allocation, charging the maximum Away ticket price under EFL rules, and making clear that anti-social behaviour brings consequences. If Millwall fans cause trouble, the club and police have CCTV and resources to arrest offenders, impose life bans, and even bar Millwall fans from The Valley for a set period and any damage to The Valley send the bill to Millwall. 
    The October fan forum appears to be a closed shop so those attending need to challenge the club and safety rep's etc. I'm confused who exactly is going on behalf of CAST and fans advisers? Why are club not holding an open meeting, where fans can constructively voice concerns and have an input?
    Those words are from the Club and Police. Not CAST. CAST has a different viewpoint which it sets out next , and reflects (in measured language) the strong differing opinion shared by most on here:

    "Fans who witnessed the confrontation by gate 21 will have a different view and we have put this to both the club and the police. CAST have also shared concerns that things could easily have gone badly wrong at a number of bottlenecks caused by poor communications and poor implementation of the re-routing - and that it was only good fortune that prevented this."
  • I understand CAST, as the official supporters’ group, need to tread carefully with the club, but their statement was far too mild and doesn’t reflect the stronger opinions here on Charlton Life. Saying the day “passed without significant incident” ignores the fact that it’s unacceptable not to hold Millwall fans back or properly police the Away End, what did 297 police do? CAST should have called this out, pressing for solutions like cutting Millwall's away allocation, charging the maximum Away ticket price under EFL rules, and making clear that anti-social behaviour brings consequences. If Millwall fans cause trouble, the club and police have CCTV and resources to arrest offenders, impose life bans, and even bar Millwall fans from The Valley for a set period and any damage to The Valley send the bill to Millwall. 
    The October fan forum appears to be a closed shop so those attending need to challenge the club and safety rep's etc. I'm confused who exactly is going on behalf of CAST and fans advisers? Why are club not holding an open meeting, where fans can constructively voice concerns and have an input?
    The structure is designed to be a buffer. 
    Did you miss out an "l" in that final word, @Airman Brown
  • cafc999 said:
    Surely the Millwall game would have been discussed during any Safety Advisory Group meeting, if there was one that is.



    There 100% should have been a meeting and as such 100% would have been discussed.
    The Trust should definitely find out who from Greenwich council was there and write to them about the concerns.
    As others have rightly said, the safety certificate can be withheld if the council aren’t happy.
    Did anyone have any joy getting in touch with the local MP? 
  • edited 2:49PM
    I understand CAST, as the official supporters’ group, need to tread carefully with the club, but their statement was far too mild and doesn’t reflect the stronger opinions here on Charlton Life. Saying the day “passed without significant incident” ignores the fact that it’s unacceptable not to hold Millwall fans back or properly police the Away End, what did 297 police do? CAST should have called this out, pressing for solutions like cutting Millwall's away allocation, charging the maximum Away ticket price under EFL rules, and making clear that anti-social behaviour brings consequences. If Millwall fans cause trouble, the club and police have CCTV and resources to arrest offenders, impose life bans, and even bar Millwall fans from The Valley for a set period and any damage to The Valley send the bill to Millwall. 
    The October fan forum appears to be a closed shop so those attending need to challenge the club and safety rep's etc. I'm confused who exactly is going on behalf of CAST and fans advisers? Why are club not holding an open meeting, where fans can constructively voice concerns and have an input?
    Those words are from the Club and Police. Not CAST. CAST has a different viewpoint which it sets out next , and reflects (in measured language) the strong differing opinion shared by most on here:

    "Fans who witnessed the confrontation by gate 21 will have a different view and we have put this to both the club and the police. CAST have also shared concerns that things could easily have gone badly wrong at a number of bottlenecks caused by poor communications and poor implementation of the re-routing - and that it was only good fortune that prevented this."
    Yes, I know that came from club & police, but CAST didn't voice that its not OK to let Millwall fans out and affecting 20K home fans or question 297 police? Sharing concerns is not same as a strong statement saying Charlton fans object and think police got it wrong and suggesting solutions like lowering Millwalls allocation and simply policing and using stewards to hold back Millwall like what happens at most Away fixtures for that club........Its not to underplay CAST's role but CAST's statement felt a little too polite! 
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