No admission that the club got anything wrong at all, in fact they think they did a really good job because it's the biggest attendance against the scum for 50 years. Nice to know where their priorities lie.
can you please point me to anywhere in that where it addresses the main thing that charlton fans are pissed off about - i.e that we are held back / re routed rather than them? - the nearest u get is asking if its new policy - absolutely pathetic - u should be making it abundantly clear that we are furious that this has happened again and there is no way we are putting up with it next season - talk about missing the point - absolute failure -and i respect people who give up their time for good causes etc etc but that gives me zero hope that cast will stop this happening again - u will roll over and have your bellies tickled and will allow the police to do the same to the club - a woeful attempt - i'm happy to help get the real point across if u need help
I look forward to you getting your big balls out and telling the police and club what for.
Honest to god…
i'd be happy to - do u not think that communication misses the main point? i.e why are we the only ground / fixture where this happens? where's the questioning, the request for explanation?
This bit?
Issues outside the stadium which we believe are matters for the police
No information as to why away fans were not held back – is it now
generally policy to clear the away fans quickly from the area? If so,
this should be clearly communicated
So presumably they're going to be asking the police those questions.
Where’s the bit about why we were effectively held back ? Told to walk the long way or encouraged to stay in the stadium - amounts to the same thing / the only fixture in the country this happens - kinda missed that key bit out didn’t you ?
That's implicit in the question about why Millwall weren't held back, and is one for the coppers.
It needs to ge an expressed question, not implicit - it’s fundamental the club understand why we are the only club in the country to suffer this imposition - as well as the police
Just to add that we are no longer the only club as it happened yesterday too
The spanners go to QPR on 18th Oct, will be interesting to see how the OB handles the after match procedures.
I have a QPR mate who says that the side roads are blocked up by police while the Millwall fans are marched to Shepherds Bush,Millwall fans are not a loud to go to White City,its blocked off for Millwall fans.Its a bit similar to us at Charlton
That response reads like it's been written by a kid on work experience, possibly the same one that listed literally every single foreign country where Saturday's game could be watched on TV including the Pitcairn Islands (population: 35).
That response reads like it's been written by a kid on work experience, possibly the same one that listed literally every single foreign country where Saturday's game could be watched on TV including the Pitcairn Islands (population: 35).
Ì was very grateful for that as I tuned in from Adamstown on Saturday.
That response reads like it's been written by a kid on work experience, possibly the same one that listed literally every single foreign country where Saturday's game could be watched on TV including the Pitcairn Islands (population: 35).
The "dealt with swiftly"remark is a farce,it was not dealt with at all.Left to two young stewards who got attacked.What would it cost the club to pay for around a dozen police officers to be inside the stadium on match days,to assist if anything got out of hand,or perhaps utilise the 20-30 who watched the game from the control tower area,but where nowhere to be seen when innocent people got attacked.
What a pathetic response, full of platitudes that insult the intelligence. In fact, when i was a civil servant very similar to drafts I would provide for Ministers to send back to MPs who had written to them - officially called PSOs but widely known as Please Sod Off.
For what its worth, I believe the Trust should go back and say that is not a satisfactory response.
They should then ask specific questions about the things that appear to have gone wrong, specifically on the stewarding/security front, not just make general observations.
If the Club refuse to answer, then the Trust should make a formal complaint to the licensing authority, Greenwich Council.
To state the Watford complaints comparison as some sort of positive is an absolute insult. The Millwall complaints aren't about getting a half time beer FFS. It's about our supporters being attacked in the home section of their own stadium and the pathetic comms (or complete lack of) around getting out of The Valley. I'll be adding to the formal complaint numbers. Hopefully get it pushed past the Watford figures.
That response reads like it's been written by a kid on work experience, possibly the same one that listed literally every single foreign country where Saturday's game could be watched on TV including the Pitcairn Islands (population: 35).
To be fair, that is the list sent out to clubs by the EFL, and the club post it up to help International Addicks who have paid good money for an annual Charlton TV pass, only to find that a game is geo-blocked, yet the supposed national "partner" doesn't show the game on the day. Tom Rubashow is doing a good job getting on the EFL's case when fans alert him that it has happened where they live.
Sure, the list is laughable, but so is the whole shoddy EFL international deal, when more and more people know exactly how to use a VPN when their country is geo-blocked.
Perhaps the same people drew up Trump's tariff list when he targeted an island full of penguins?
That is a very poor response. Note that it does not say that the police made the decision not to keep the Millwall fans behind. That needs to be interrogated.
That is a very poor response. Note that it does not say that the police made the decision not to keep the Millwall fans behind. That needs to be interrogated.
Hopefully the response from the police will clarify that.
I used my recent direct contact with Tom Rubashow to let him know that that tin-eared response has landed very badly on Charlton Life, I highlighted the specific lines that most people find most inadequate, and specifically regarding follow up with the police, I wrote
"It is not enough to just ask fans to use a contact form for the Metropolitan police. There needs to be a frank dialogue with the specific officers who imposed this process on the club, and need to be held accountable for the results. "
I'm wondering who at the club wrote the response to CAST and if they actually ran it past anyone before sending. So amateur, patronising.... and to use the number of emails received compared to the Watford game is bizarre on so many levels.
Well I've sent an email to the club saying why I don't go to this fixture just to add 1 to their abacus.
Poor response from the club, but should we be surprised, unless the communication is about selling tickets, then the vast majority of all communications are poor.
This is the club that raised the season ticket prices within 2 hours of the final whistle at Wembley, with no advance warning, all they are interested in is money, selling tickets.
As before, we need to flood the email address with complaints as it is seems the only baromter they use for disatisfaction. Email sent by me this morning.
The concern I have about the response is seems dismissive of the Trust. Doesn't seem open to future collaboration - and to be honest, that's all I want to hear at this stage. That may well be the club's intention, and if it is fantastic, it doesn't come across. The response in itself was a 'Comms' piece it it must have been anticipated it would be published. "Effective communication" is a topic in its own right, and the club are inadvertently demonstrating, again, they're not reading the room.
But there was a swift response, operational aspects were mentioned, and dialogue will be ongoing... but the communication/collaboration piece I'd prioritise above everything else; get that addressed and we'll have better outcomes when it comes to the operational stuff.
As before, we need to flood the email address with complaints as it is seems the only baromter they use for disatisfaction. Email sent by me this morning.
Ridiculous comment basically saying that because only 35 people emailed the club, it wasn't much of an issue.
We NEED to flood the club with complaints . I sent mine after reading that.
I'm wondering who at the club wrote the response to CAST and if they actually ran it past anyone before sending. So amateur, patronising.... and to use the number of emails received compared to the Watford game is bizarre on so many levels.
Well I've sent an email to the club saying why I don't go to this fixture just to add 1 to their abacus.
I did ask my son if it was him seeing as he only now has to deal with the music on matchdays.
So did I and most of the questions are fucking ridiculous.
“How did you hear of Charlton” 😂
”why did you decide to attend the match”
pre match entertainment
what the actual fuck.
Who is this aimed at. Definitely not an old fucker like me that’s been going 50 years.
It seems more a marketing survey rather than any attempt to capture the fans real issues and feelings about the way the match was organised and policed (lower case 'p') by the club and the authorities inside and outside the stadium.
Comments
Nice to know where their priorities lie.
Ì was very grateful for that as I tuned in from Adamstown on Saturday.
What a pathetic response, full of platitudes that insult the intelligence. In fact, when i was a civil servant very similar to drafts I would provide for Ministers to send back to MPs who had written to them - officially called PSOs but widely known as Please Sod Off.
For what its worth, I believe the Trust should go back and say that is not a satisfactory response.
They should then ask specific questions about the things that appear to have gone wrong, specifically on the stewarding/security front, not just make general observations.
If the Club refuse to answer, then the Trust should make a formal complaint to the licensing authority, Greenwich Council.
Sure, the list is laughable, but so is the whole shoddy EFL international deal, when more and more people know exactly how to use a VPN when their country is geo-blocked.
Perhaps the same people drew up Trump's tariff list when he targeted an island full of penguins?
Hopefully the response from the police will clarify that.
"It is not enough to just ask fans to use a contact form for the Metropolitan police. There needs to be a frank dialogue with the specific officers who imposed this process on the club, and need to be held accountable for the results. "
I hope that this passes the @DOUCHER test!😉
But there was a swift response, operational aspects were mentioned, and dialogue will be ongoing... but the communication/collaboration piece I'd prioritise above everything else; get that addressed and we'll have better outcomes when it comes to the operational stuff.
You keep telling yourself that plod
We NEED to flood the club with complaints . I sent mine after reading that.
fans@cafc.co.uk
He declined to comment 😄.
”why did you decide to attend the match”
pre match entertainment
what the actual fuck.
It seems more a marketing survey rather than any attempt to capture the fans real issues and feelings about the way the match was organised and policed (lower case 'p') by the club and the authorities inside and outside the stadium.