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Please complete CAST annual survey

castrust
castrust Posts: 527
in General Charlton
For ten years Charlton Athletic Supporters Trust has conducted an annual survey to find out about supporters' attitudes towards the club with particular reference to season ticket intentions. This is the 2025 survey. It is open to all Charlton supporters and we will share the outcomes with the club.

Please tell us what you think. 

https://www.castrust.org/2025/03/please-complete-cast-annual-survey/
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Comments

  • 801912601
    801912601 Posts: 623
    Done
  • Hal1x
    Hal1x Posts: 4,265
    was it the trust leadership who did the embarrassing bit in the online forum?  
  • Dippenhall
    Dippenhall Posts: 3,921
    Every page took over a minute to load on my Iphone. Just me?
  • 19addickted96
    19addickted96 Posts: 475
    Done👍🏻
  • LenGlover
    LenGlover Posts: 31,671
    Done.
  • CafcWest
    CafcWest Posts: 6,182
    Done!
  • cantersaddick
    cantersaddick Posts: 17,021
    Dun dun dun
  • Addictedoldgit
    Addictedoldgit Posts: 1,830
    Done - and dusted. 
  • Covered End
    Covered End Posts: 52,053
    Dippenhall said:
    Every page took over a minute to load on my Iphone. Just me?
    I had no problem.Done.
  • Scratchingvalleycat
    Scratchingvalleycat Posts: 759
    Done

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  • soapy_jones
    soapy_jones Posts: 21,386
    Done - however i was a proper miserable bugger in my answers...Soz!
  • guinnessaddick
    guinnessaddick Posts: 28,731
    Done 
  • theroofisonfire
    theroofisonfire Posts: 6
    What "one word" description did people use for Charlton?  I went with a hyphenated "sleeping-giant".
  • ro_addick
    ro_addick Posts: 285
    Done👍
  • KBslittlesis
    KBslittlesis Posts: 8,651
    Done 🤗
  • jakecafc
    jakecafc Posts: 2,071
    Done
  • lordromford
    lordromford Posts: 7,822
    @castrust
    Just for future reference, from a surveying point of view, when giving graded options, it’s a better model to also have a middle ground option like ‘neither agree nor disagree’. As it stands, only having strongly agree, agree, disagree, strongly disagree means there’s no option to say you only agree in part and some of the questions are difficult to say you fully agree or disagree.
    I know there’s a ‘Don’t know’ option too, but sometimes that’s not an appropriate alternative either.

    Cheers.
  • Weegie Addick
    Weegie Addick Posts: 16,561
    lordromford said:
    @castrust
    Just for future reference, from a surveying point of view, when giving graded options, it’s a better model to also have a middle ground option like ‘neither agree nor disagree’. As it stands, only having strongly agree, agree, disagree, strongly disagree means there’s no option to say you only agree in part and some of the questions are difficult to say you fully agree or disagree.
    I know there’s a ‘Don’t know’ option too, but sometimes that’s not an appropriate alternative either.

    Cheers.
    Appreciate where you’re coming from and always open to constructive feedback. For several years now CAST has taken the deliberate approach to encourage an answer - either positive or negative/ agree or disagree. Understand this sometimes causes a pause for thought - helpfully it also avoids splinters from sitting on the fence 😉
  • Ian Nightingale
    Ian Nightingale Posts: 392
    Done
  • Rob
    Rob Posts: 11,840
    Done

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  • Solidgone
    Solidgone Posts: 10,223
    Might it be worth including fans  that do not go to watch Charlton but watch all the matches home/away on Charlton TV? Including their reasons why eg, live abroad, travel or work commitments etc? Use of VPN?
    I’m certainly in the bracket of rarely attending matches now but the survey ignores my financial contribution to Charlton [via Charlton TV] throughout the season as I rarely miss a match home or away (and prefer to pay and watch Charlton TV than the Sky production). I’m sure with how football matches are available to watch by streaming this information could help bring back our own production in the future?
  • 19addickted96
    19addickted96 Posts: 475
    Solidgone said:
    Might it be worth including fans  that do not go to watch Charlton but watch all the matches home/away on Charlton TV? Including their reasons why eg, live abroad, travel or work commitments etc? Use of VPN?
    I’m certainly in the bracket of rarely attending matches now but the survey ignores my financial contribution to Charlton [via Charlton TV] throughout the season as I rarely miss a match home or away (and prefer to pay and watch Charlton TV than the Sky production). I’m sure with how football matches are available to watch by streaming this information could help bring back our own production in the future?
    id imagine thats a dodgey question to ask, considering there is what i expect is a large number of those who watch on dodgey streams - and the number of those returned as 'charlton tv viewers' would be at total odds with the clubs official users
  • Blucher
    Blucher Posts: 4,146
    Done
  • Covered End
    Covered End Posts: 52,053
    lordromford said:
    @castrust
    Just for future reference, from a surveying point of view, when giving graded options, it’s a better model to also have a middle ground option like ‘neither agree nor disagree’. As it stands, only having strongly agree, agree, disagree, strongly disagree means there’s no option to say you only agree in part and some of the questions are difficult to say you fully agree or disagree.
    I know there’s a ‘Don’t know’ option too, but sometimes that’s not an appropriate alternative either.

    Cheers.
    Agreed, I had to put don't know a few times.
  • Solidgone
    Solidgone Posts: 10,223
    19addickted96 said:
    Solidgone said:
    Might it be worth including fans  that do not go to watch Charlton but watch all the matches home/away on Charlton TV? Including their reasons why eg, live abroad, travel or work commitments etc? Use of VPN?
    I’m certainly in the bracket of rarely attending matches now but the survey ignores my financial contribution to Charlton [via Charlton TV] throughout the season as I rarely miss a match home or away (and prefer to pay and watch Charlton TV than the Sky production). I’m sure with how football matches are available to watch by streaming this information could help bring back our own production in the future?
    id imagine thats a dodgy question to ask, considering there is what i expect is a large number of those who watch on dodgey streams - and the number of those returned as 'charlton tv viewers' would be at total odds with the clubs official users
    I understand the apprehension behind these questions but the genie is out of the bottle and it wont be going away. I’m sure one of our sponsors NordVPN would be interested unless they have their ways and means to find out. I just feel that there might be a sizeable chunk of charlton fans that are being ignored especially our fans from abroad. Anyway, only a suggestion for CAST to consider even if it was a discreet survey.
  • Weegie Addick
    Weegie Addick Posts: 16,561
    Solidgone said:
    19addickted96 said:
    Solidgone said:
    Might it be worth including fans  that do not go to watch Charlton but watch all the matches home/away on Charlton TV? Including their reasons why eg, live abroad, travel or work commitments etc? Use of VPN?
    I’m certainly in the bracket of rarely attending matches now but the survey ignores my financial contribution to Charlton [via Charlton TV] throughout the season as I rarely miss a match home or away (and prefer to pay and watch Charlton TV than the Sky production). I’m sure with how football matches are available to watch by streaming this information could help bring back our own production in the future?
    id imagine thats a dodgy question to ask, considering there is what i expect is a large number of those who watch on dodgey streams - and the number of those returned as 'charlton tv viewers' would be at total odds with the clubs official users
    I understand the apprehension behind these questions but the genie is out of the bottle and it wont be going away. I’m sure one of our sponsors NordVPN would be interested unless they have their ways and means to find out. I just feel that there might be a sizeable chunk of charlton fans that are being ignored especially our fans from abroad. Anyway, only a suggestion for CAST to consider even if it was a discreet survey.
    It’s a valid point - noted. The club will have their own figures re streaming via Charlton TV. 
  • AddicksAddict
    AddicksAddict Posts: 15,828
    Dun dun dun dundadun dundadun
  • AddicksAddict
    AddicksAddict Posts: 15,828
    theroofisonfire said:
    What "one word" description did people use for Charlton?  I went with a hyphenated "sleeping-giant".
    Nice. 
  • Redmidland
    Redmidland Posts: 44,700
    Done 
  • Davo55
    Davo55 Posts: 7,846
    theroofisonfire said:
    What "one word" description did people use for Charlton?  I went with a hyphenated "sleeping-giant".
    Similar. I said "Awakening". Perhaps just a little bit more optimistic.

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