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Anybody got their actual tickets yet? - List of blocks sent out by Thursday evening p12

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  • My 8 tickets arrived this morning...  I may be to teaching my granny to suck eggs...but to avoid any confusion, I rename the PDFs to the person's name before I distribute them.
  • edited May 22
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  • 66Red said:
    My 8 tickets arrived this morning...  I may be to teaching my granny to suck eggs...but to avoid any confusion, I rename the PDFs to the person's name before I distribute them.
    That's a great shout, cheers.
  • se9addick said:
    just had 1 email with 4 tickets on it - not had the email with the 8 other ones and I ordered them first ?
    Are they all in the same block?
    nope - had the upper tier ones, not the lower tier ones yet
    Got it, I assume they’re going it block by block (I’m in tier 2 and haven’t had mines) so hopefully they’ll get to the lower blocks soon!!
  • The first message on this was 'after 5 on Monday' followed by some gaslighting bollocks about the new kick off time. So some cynicism is warranted. 
    After the game, and therefore too late, would be ‘after five on Monday’.
    What? No, the Monday just gone. Four days ago. 
    Next year would still be ‘after five on Monday’. Notice they didn’t say ‘Monday, sometime after five’. 
  • Anyone in 529 had theirs? I know, ridiculous, but anyway.
  • Not received mine yet but I've never known to have to wait this long for buying tickets to get actual confirmation. I highly doubt Wembley do this for other events 
  • Not received mine yet but I've never known to have to wait this long for buying tickets to get actual confirmation. I highly doubt Wembley do this for other events 
    Have you not received your confirmation email? I know lots (including me) are still waiting on the actual tickets but you should have had your confirmation by now. 
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  • Anyone in 529 had theirs? I know, ridiculous, but anyway.
    I'm In 528 and heard nothing yet.
  • Yeah have the confirmation email. I'm not worried just a bit puzzled as to why it's taking so long 
  • Yeah have the confirmation email. I'm not worried just a bit puzzled as to why it's taking so long 
    Ah ok, that’s good! I think the advice from the club was that they should have been sent by this evening. Not sure why it takes so long - my assumption was that it would be an automated thing but there must be some degree of manual intervention required by the ticket office for it to be taking this long. 
  • It smells dodgy. 
  • I think the issues are with this third party the ticket office uses. Unfortunately, I was told that we are under contract with them for ten years and cannot get out of it.

    This company are the ones that get the booking fee for online and telephone bookings.

    There's no issue with Wembley sending out digital tickets as I got my ticket for AFC Wimbledon's playoff final instantly.

    There was also no booking fee at all for AFC Wimbledon's playoff final, so I assume this third party are taking the fiver we had to pay as well.
  • Not received mine yet but I've never known to have to wait this long for buying tickets to get actual confirmation. I highly doubt Wembley do this for other events 
    They do. I go to the majority of England games and you buy your ticket months in advance and it only arrives in the days leading up to it. No idea why it's done this way tbh
  • follett said:
    Not received mine yet but I've never known to have to wait this long for buying tickets to get actual confirmation. I highly doubt Wembley do this for other events 
    They do. I go to the majority of England games and you buy your ticket months in advance and it only arrives in the days leading up to it. No idea why it's done this way tbh
    It’s to try and stop people trying to sell them on I would assume 
  • It's probably because you don't actually need them until then!


  • NabySarr said:
    follett said:
    Not received mine yet but I've never known to have to wait this long for buying tickets to get actual confirmation. I highly doubt Wembley do this for other events 
    They do. I go to the majority of England games and you buy your ticket months in advance and it only arrives in the days leading up to it. No idea why it's done this way tbh
    It’s to try and stop people trying to sell them on I would assume 
    Which is probably why L2 tickets are coming through quicker, much smaller secondary market. Orient had the same issues, it’s clearly linked to the L1 play off final and not the club making a hash of it 
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  • follett said:
    Not received mine yet but I've never known to have to wait this long for buying tickets to get actual confirmation. I highly doubt Wembley do this for other events 
    They do. I go to the majority of England games and you buy your ticket months in advance and it only arrives in the days leading up to it. No idea why it's done this way tbh
    Most cricket and concert tickets seem to operate in the same way, where the tickets aren't emailed out until near the event date, even if you've ordered and paid months earlier.
  • Which Block am I in again?
  • What are the options for re issuing - I suspect there’s going to be a body of people whose tickets don’t land by the stated 48hrs (8pm tonight?) therefore what then is the process 
  • Redrobo said:
    Anyone who hasn’t received their tickets should contact the following IMMEDIATELY.

    European Court of Human Rights
    Council of Europe
    1 avenue de l’Europe
    67075 Strasbourg Cedex
    FRANCE

    Tel : +33 (0)3 88 41 20 18

    Fax :  +33 (0)3 88 41 27 30 
              +33 (0)3 90 21 43 10


    No answer, I'm fuming.

    I don't think I could go wrong getting this local solicitor involved.


  • Jon_CAFC_ said:
    What are the options for re issuing - I suspect there’s going to be a body of people whose tickets don’t land by the stated 48hrs (8pm tonight?) therefore what then is the process 
    There’s still 7hrs for them to get them out. I guess an email to the ticket office will be the next step.
  • Jon_CAFC_ said:
    What are the options for re issuing - I suspect there’s going to be a body of people whose tickets don’t land by the stated 48hrs (8pm tonight?) therefore what then is the process 
    There’s still 7hrs for them to get them out. I guess an email to the ticket office will be the next step.
    Appols - 8.01 😆
  • I hope I am wrong, but I can see a lot of supporters not receiving tickets and in a late frenzied panic.
  • Eric10 said:
    I think the issues are with this third party the ticket office uses. Unfortunately, I was told that we are under contract with them for ten years and cannot get out of it.

    This company are the ones that get the booking fee for online and telephone bookings.

    There's no issue with Wembley sending out digital tickets as I got my ticket for AFC Wimbledon's playoff final instantly.

    There was also no booking fee at all for AFC Wimbledon's playoff final, so I assume this third party are taking the fiver we had to pay as well.
    Good intel. 
  • Some over on the Facebook group who’ve contacted the ticket office today have been told upto another 24hrs wait 
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