they couldn't even handle a thousand people at the friendly so no surprise they weren't prepared for this. they have employed school leavers and haven't trained them to use the ticket computer system. joke club.
Would never have been allowed to happen under Palarse Mandy's watch.
North lower, 1 steak pie and pint, 1 steak pie and soft drink for the boy.
1 lady to take the order, she then looked around for the guy dishing out the pies, he wasn't there so she looked around to where the pints were (already pulled) and there was no one there either, she then looks at me and the look on her face was saying "i don't know what to do" and wandered off looking for the guy with the pies, it took nearly 10 minutes!!!
I told her if she had gotten everything by herself i would have served in less than 2 minutes to which she said "enjoy the match"
Went to the end counter nearest west stand as there was no one queuing. I Asked the young boy for steak pie "sorry can't serve you" he says.Why is that? I ask " not allowed" he replies. Then up comes another lad from nowhere, "can i help you?" Yes I'd like a steak pie please, he turns to boy no1 and says "1 steak pie" he hands it to no2 who hands it to me. You couldn't make it up.
At half time ordered 6 beers and she walked off slowly to bring 2 at a time . She did 2 trips and for the last 2 beers she bought them back in a cardboard drinks holder that hold 4 pints ...
In the East my brother asked for our beers to be replaced as they were completely flat, and the women behind the counter kissed her teeth at him.
Please tell me he tipped them over the ignorant c*nts head.
He did give her a few choice words. I know it's not the most glamorous job In the world but their attitude and customer service skills are severely lacking. Perhaps we shouldn't expect bubbles in a beer served in a plastic container costing £4.20.
Never understood paying for overpriced weak pish in a plastic cup, even before the RD & KM regime, I refuse to buy it, even when offered by someone else I turn it down.
beer quality at any football ground is usually pretty poor, i'm surprised they don't do the bottles like at most other grounds as must be cost effective as saves on staff time to serve people meaning more can be sold, the qaulity improves and less wastage.
The club need to look at who are providing the staff for matchdays. They have no idea of the products they are selling. No idea of the customer base. other than a friendly smile and a `enjoy the match' they seem to have had very little training.
moral of this story is not to buy food or drink in the ground.
If you must drink before a game, why not go to a pub (I hear they sell decent beer & at the going rate too) and visit the chippy beforehand...........or do what many other people do & have lunch before you set off (obviously if you're local of course - if you're travelling some distance why not prepare yourself beforehand & buy a sandwich in a shop). Game kicks off at 3pm - even if you get to the ground at 2.15/2,30 that should leave enough time to have lunch at home beforehand or buy a sandwich and eat it on the way.
I realise "having a pint" before the game is traditional - but that tradition was set in the 1950's when most fans were men & they worked in factories on a sat morning & went straight from there to the game , so natural to have a pie & a pint before the match.
I expect that no more than 5% of fans work on a Saturday morning so the old "traditions" really don't apply anymore. Not stopping anyone doing what they want but why bleat about something you know from experience isn't going to be "up to scratch" and something which you can alter yourself.
beer quality at any football ground is usually pretty poor, i'm surprised they don't do the bottles like at most other grounds as must be cost effective as saves on staff time to serve people meaning more can be sold, the qaulity improves and less wastage.
and in that statement i have probably done more for the club than what meire has in 3 years and saved roly a buck or two
moral of this story is not to buy food or drink in the ground.
If you must drink before a game, why not go to a pub (I hear they sell decent beer & at the going rate too) and visit the chippy beforehand...........or do what many other people do & have lunch before you set off (obviously if you're local of course - if you're travelling some distance why not prepare yourself beforehand & buy a sandwich in a shop). Game kicks off at 3pm - even if you get to the ground at 2.15/2,30 that should leave enough time to have lunch at home beforehand or buy a sandwich and eat it on the way.
I realise "having a pint" before the game is traditional - but that tradition was set in the 1950's when most fans were men & they worked in factories on a sat morning & went straight from there to the game , so natural to have a pie & a pint before the match.
I expect that no more than 5% of fans work on a Saturday morning so the old "traditions" really don't apply anymore. Not stopping anyone doing what they want but why bleat about something you know from experience isn't going to be "up to scratch" and something which you can alter yourself.
It's funny really, I wouldn't thank you for fosters 99.99% of the time but, I over pay for and drink the absolute wank they sell in football grounds.
Same as you Dave , fosters is pisswater but a welcome drink at half time . I dont drink in the ground before a game , always in a pub so its just the half time pint . On a night game me and @northstandsteve sometimes share a half bottle of white
beer quality at any football ground is usually pretty poor, i'm surprised they don't do the bottles like at most other grounds as must be cost effective as saves on staff time to serve people meaning more can be sold, the qaulity improves and less wastage.
The club or in this case, the clubs appointed caterers, would make less profit margin on bottled beer than on draught beer. Even taking into account wastage and line cleaning, the other difficulty with bottled only sales, is a lack of room to to chill these products. Most stadiums offer a choice of bottled and draught beer.
Same as you Dave , fosters is pisswater but a welcome drink at half time . I dont drink in the ground before a game , always in a pub so its just the half time pint . On a night game me and @northstandsteve sometimes share a half bottle of white
The Carlsberg they sold at the toolbox last year came in 500ml bottles. I remember because I threw a full one at their goalkeeper during the first half.
Comments
It had to happen eventually.
1 lady to take the order, she then looked around for the guy dishing out the pies, he wasn't there so she looked around to where the pints were (already pulled) and there was no one there either, she then looks at me and the look on her face was saying "i don't know what to do" and wandered off looking for the guy with the pies, it took nearly 10 minutes!!!
I told her if she had gotten everything by herself i would have served in less than 2 minutes to which she said "enjoy the match"
You couldn't make it up.
If not then the beer has been sitting around for 3 months.
They have no idea of the products they are selling.
No idea of the customer base.
other than a friendly smile and a `enjoy the match' they seem to have had very little training.
If you must drink before a game, why not go to a pub (I hear they sell decent beer & at the going rate too) and visit the chippy beforehand...........or do what many other people do & have lunch before you set off (obviously if you're local of course - if you're travelling some distance why not prepare yourself beforehand & buy a sandwich in a shop). Game kicks off at 3pm - even if you get to the ground at 2.15/2,30 that should leave enough time to have lunch at home beforehand or buy a sandwich and eat it on the way.
I realise "having a pint" before the game is traditional - but that tradition was set in the 1950's when most fans were men & they worked in factories on a sat morning & went straight from there to the game , so natural to have a pie & a pint before the match.
I expect that no more than 5% of fans work on a Saturday morning so the old "traditions" really don't apply anymore. Not stopping anyone doing what they want but why bleat about something you know from experience isn't going to be "up to scratch" and something which you can alter yourself.
Even taking into account wastage and line cleaning, the other difficulty with bottled only sales, is a lack of room to to chill these products.
Most stadiums offer a choice of bottled and draught beer.
That works out at about £8 a pint.
Fuck that